MicrostockGroup
Agency Based Discussion => Shutterstock.com => Topic started by: Leszek1 on May 25, 2019, 04:02
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Hi,
I'm writing here because I have a problem with Shutterstock Contributor Care Support, I can’t get any answer from them besides an information copied from Shutterstock website.
Here is my case:
I have a personal contributor account on Shutterstock that I would like to keep and I would like to set up a New Business Account for my company. I found an information on the website that it is allowed but in order to do this I need to contact them first.
I wrote to them three times, explaining what’s the case, but each time I didn’t receive any specific information. They only sent me this (https://www.shutterstock.com/contributorsupport/articles/kbat02/000006556 (https://www.shutterstock.com/contributorsupport/articles/kbat02/000006556)) article copied from the Shutterstock website (exactly the same in which I found information that before I set up this account I have to contact them).
I don’t know what to do next, because in order to open a New Business Account (as my second account next to personal one) I need to contact them and every time I contact them they send my information that I need to contact them in order to do this.
Is there any way to contact someone else than Contributor Support?
Can someone help me, please?
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When you write to them insist that they forward the request to the appropriate Shutterstock Employee...their first line support are shutterstock contributors. If they don't give them a frowny face.
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Try their facebook and twitter pages, tell them their outsourced contributor support is shoddy and you would like to speak to Shutterstock.
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You can also try some technical support/report issue ticket, this one is usually answered by SS itself.
Last time I used: Other > "All Other Issues" and this one wasn't outsourced.
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Sorry for pointing the obvious, but in the link you provide says:
To register as a business, go to our registration page and enter the full legal business name as the full name on the registration page.
So don't you have to apply register from scratch for a new account?
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Sorry for pointing the obvious, but in the link you provide says:
To register as a business, go to our registration page and enter the full legal business name as the full name on the registration page.
So don't you have to apply register from scratch for a new account?
Sorry for pointing out the obvious, but in the link he provided says:
"Please contact us if you or any of your affiliations already own a contributor account on Shutterstock and wish to switch it to a business, or if you have a personal account and wish to create a new business account."