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Agency Based Discussion => Shutterstock.com => Topic started by: Video1977 on June 15, 2019, 08:18

Title: Problems to upload videos in FTP
Post by: Video1977 on June 15, 2019, 08:18
Looks like the SS guys are experiencing some serious problems with their FTP for foootage.

I receive the same error permanently:

We can not read what's in your file. Please re-save or re-export your file, and try uploading it again.

 :'( :'( :'( :'(
Title: Re: Problems to upload videos in FTP
Post by: BigBubba on June 15, 2019, 08:19
Yep. Same here.


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Title: Re: Problems to upload videos in FTP
Post by: Trippy on June 15, 2019, 09:14
Same here.

They probably ran out of storage space  ;)
Title: Re: Problems to upload videos in FTP
Post by: BigBubba on June 16, 2019, 04:51
Still not fixed?



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Title: Re: Problems to upload videos in FTP
Post by: Pauws99 on June 16, 2019, 08:18
Quote from: Liorpt on June 16, 2019, 04:51
Still not fixed?



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I'm pretty sure as soon as it is it will shortly after fall over due to the "unexpected" volume of submissions.
Title: Re: Problems to upload videos in FTP
Post by: Stu49 on June 16, 2019, 10:19
just uploaded 6 videos via StockSubmitter, and Only Shutterstock left to go  ;)    8)
Title: Re: Problems to upload videos in FTP
Post by: DaveNelson on June 16, 2019, 10:37
Still not fixed - I just tried again...
Title: Re: Problems to upload videos in FTP
Post by: Stu49 on June 16, 2019, 11:30
Quote from: Stu49 on June 16, 2019, 10:19
just uploaded 6 videos via StockSubmitter, and Only Shutterstock left to go  ;)    8)

Images went through ok though !
Title: Re: Problems to upload videos in FTP
Post by: BigBubba on June 16, 2019, 23:41
This is the longest run of an ftp issue I’ve seen in the stock business.


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Title: Re: Problems to upload videos in FTP
Post by: Ronib on June 17, 2019, 08:18
Same here. I tried different formats with the same answers
Title: Re: Problems to upload videos in FTP
Post by: Orchidpoet on June 17, 2019, 11:48
It's working. I just uploaded.
Title: Re: Problems to upload videos in FTP
Post by: BigBubba on June 17, 2019, 11:50
Yay! Thanks.


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Title: Re: Problems to upload videos in FTP
Post by: Video1977 on June 17, 2019, 13:13
Yep. Problem solved!

 8) 8) 8) 8) 8) 8) 8) 8) 8) 8)
Title: Re: Problems to upload videos in FTP
Post by: Stockmaan on June 17, 2019, 14:50
From yesterday I have similar problem with Adobe! My videos don't showing after FileZilla ftp upload, anybody else? Thank you!
Title: Re: Problems to upload videos in FTP
Post by: PaceyH on June 18, 2019, 14:04
Quote from: Liorpt on June 16, 2019, 04:51
Still not fixed?



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Not for me yet. Anyone else?