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Agency Based Discussion => Shutterstock.com => Topic started by: Perry on May 16, 2012, 04:59

Title: Replacing a file at SS
Post by: Perry on May 16, 2012, 04:59
I just noticed one of my new images have a slight retouching error. The image is still selling very well, and I would not like to delete it and risk my improved version doesn't get accepted or downloaded. Do you know if the support is nice enough to replace my file with a new one?
Title: Re: Replacing a file at SS
Post by: heywoody on May 16, 2012, 05:59
If it ain't broken, don't fix it.  If it's a little bit broken and nobody else notices, don't fix it either  ;D
Title: Re: Replacing a file at SS
Post by: trek on May 16, 2012, 06:08
In the past I've typed a note in the message to reviewer box that the uploaded image is an improvement to and replacement for approved image #______, and that the old image will be deleted if the new one is approved.  Worked nicely.  Then again previous sales are pushing the old image higher in the search results.  The new improved image could sell less older inferior one. 
Title: Re: Replacing a file at SS
Post by: Perry on May 16, 2012, 06:12
If it ain't broken, don't fix it.  If it's a little bit broken and nobody else notices, don't fix it either  ;D

The image has a "frame" it kind of fades into white along the edges. I only have a faint idea what I have done in Photoshop :) It's not totally horrible but might look strange if it's printed on a page without cropping, "Why does the edges of this image look blurry???". But hey, they are downloading it, so I think I'll just forget about it :)

I didn't even notice this, but iStock inspectors sure did! "Remove the frame around the image!" - I was like "What the h*ll are they talking about", but they were right :D