MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: adrian3008 on November 12, 2013, 15:41

Title: resubmision of approved files
Post by: adrian3008 on November 12, 2013, 15:41

A week ago I uploaded a few raster images of my approved vector files and they were accepted and added to my port. Some days later I discovered that these raster images had some weird white hairline on the edges of shapes that are only visible when zoom in,some kind of gaps. I remembered that I created this files in Photoshop by opening my eps files and then convert to jpg. Soon I discovered on many forums that the problem is popular among photoshop cs6 users. There was a fix in that,to save the rastered versions in illustrator to prevent those white tiny lines to appear. Today I deleted the problematic files from my port and uploaded the good versions in respect for the buyers and site quality standards. I also added a note to reviewer to ewplain this situation. Will I get a warning or suspension for resubmiting approved files?

Title: Re: resubmision of approved files
Post by: Newsfocus1 on November 12, 2013, 15:59

I'm sure you need not worry about that because you did it for the best of reasons. That said, the better way is to upload new versions with a note to the reviewer -saying you will delete the previous uploads on approval of the new version. Regards, David.

Title: Re: resubmision of approved files
Post by: adrian3008 on November 13, 2013, 01:47

I added notes to reviewer in my resubmisions and I explained all in detail. I also added in the note the id of the problematic file. After resubmision I deleted the problematic duplicates. I'm worried about that,guess they can't compare now the files since I deleted them. Is this a bad thing,to delete them without any approval from shutterstock?

Title: Re: resubmision of approved files
Post by: ruigsantos on November 13, 2013, 05:15

Quote from: adrian3008 on November 13, 2013, 01:47

...I deleted them. Is this a bad thing,to delete them without any approval from shutterstock?

They probably don't delete them. They just take them offline. Don't worry too much. Everything will end up ok.

Title: Re: resubmision of approved files
Post by: adrian3008 on November 13, 2013, 08:41

Thank you all for answering me. Well, is not that hard to be a newbie in microstock as long as I'm surrounded by good and kind people.

Title: Re: resubmision of approved files
Post by: steheap on November 13, 2013, 10:08

Quote

Well, is not that hard to be a newbie in microstock as long as I'm surrounded by good and kind people

Are you also on a different microstock forum then?

Steve

Title: Re: resubmision of approved files
Post by: adrian3008 on November 13, 2013, 23:03

Quote from: steheap on November 13, 2013, 10:08

Quote

Well, is not that hard to be a newbie in microstock as long as I'm surrounded by good and kind people

Are you also on a different microstock forum then?

Steve

No,only on microstockgroup.