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Author Topic: resubmision of approved files  (Read 3085 times)

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« on: November 12, 2013, 15:41 »
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A week ago I uploaded a few raster images of my approved vector files and they were accepted and added to my port. Some days later I discovered that these raster images had some weird white hairline on the edges of shapes that are only visible when zoom in,some kind of gaps. I remembered that I created this files in Photoshop by opening my eps files and then convert to jpg. Soon I discovered on many forums that the problem is popular among photoshop cs6 users. There was a fix in that,to save the rastered versions in illustrator to prevent those white tiny lines to appear. Today I deleted the problematic files from my port and uploaded the good versions in respect for the buyers and site quality standards. I also added a note to reviewer to ewplain this situation. Will I get a warning or suspension for resubmiting approved files?


« Reply #1 on: November 12, 2013, 15:59 »
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I'm sure you need not worry about that because you did it for the best of reasons. That said, the better way is to upload new versions with a note to the reviewer -saying you will delete the previous uploads on approval of the new version. Regards, David.

« Reply #2 on: November 13, 2013, 01:47 »
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I added notes to reviewer in my resubmisions and I explained all in detail. I also added in the note the id of the problematic file. After resubmision I deleted the problematic duplicates. I'm worried about that,guess they can't compare now the files since I deleted them. Is this a bad thing,to delete them without any approval from shutterstock?

« Reply #3 on: November 13, 2013, 05:15 »
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...I deleted them. Is this a bad thing,to delete them without any approval from shutterstock?

They probably don't delete them. They just take them offline. Don't worry too much. Everything will end up ok.

« Reply #4 on: November 13, 2013, 08:41 »
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Thank you all for answering me. Well, is not that hard to be a newbie in microstock as long as I'm surrounded by good and kind people.

steheap

  • Author of best selling "Get Started in Stock"

« Reply #5 on: November 13, 2013, 10:08 »
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Quote
Well, is not that hard to be a newbie in microstock as long as I'm surrounded by good and kind people

Are you also on a different microstock forum then?

Steve

« Reply #6 on: November 13, 2013, 23:03 »
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Quote
Well, is not that hard to be a newbie in microstock as long as I'm surrounded by good and kind people

Are you also on a different microstock forum then?

Steve
No,only on microstockgroup.


 

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