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Author Topic: Senseless "improvements" for Payment History page - what is SS thinking?  (Read 4142 times)

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« on: April 08, 2017, 19:48 »
+7
There is a link on the contributor home page to a forum topic on changes we'll see soon in the payment history page:

"As you know, we are investing heavily in upgrading the technology that powers Shutterstocks infrastructure, website, and mobile apps. As part of these ongoing system upgrades, you will begin to see changes to the Payment History page in the coming days. Youll see improvements to the design, and new options for customization have been added.
 
Were looking forward to sharing more improvements with you in the coming months.
 
Thanks for your continued contributions to Shutterstock."


I have no idea why they want to "improve" this page - and from the comments so far in the forum, I'm not the only one wondering why they're wasting time on such a low-use area. I posted my thoughts (for what good that will do) suggesting they should ask us what improvements we want versus just making them and assuming they'll delight us

https://forums.submit.shutterstock.com/topic/90730-coming-soon-refreshed-payment-history-page/?p=1606025



« Reply #1 on: April 08, 2017, 20:58 »
+3
If they are anything like the new "exciting" contributor homepage it will take a fresh click to see every month or something like that. It hardly seems like something that needs ruining or fixing.

dpimborough

« Reply #2 on: April 09, 2017, 01:08 »
+1
Lets face it the site is being run by how can I say without seeming rude

idiots  ;D

« Reply #3 on: April 09, 2017, 01:15 »
+6
Upload has been buggy for months/ years. If they can't do the basic upkeep what's the point of * about with anything else.

Chichikov

« Reply #4 on: April 09, 2017, 06:44 »
+6
There is a link on the contributor home page to a forum topic on changes we'll see soon in the payment history page:

"As you know, we are investing heavily in upgrading the technology that powers Shutterstocks infrastructure, website, and mobile apps. As part of these ongoing system upgrades, you will begin to see changes to the Payment History page in the coming days. Youll see improvements to the design, and new options for customization have been added.
 
Were looking forward to sharing more improvements with you in the coming months.
 
Thanks for your continued contributions to Shutterstock."


I have no idea why they want to "improve" this page - and from the comments so far in the forum, I'm not the only one wondering why they're wasting time on such a low-use area. I posted my thoughts (for what good that will do) suggesting they should ask us what improvements we want versus just making them and assuming they'll delight us

https://forums.submit.shutterstock.com/topic/90730-coming-soon-refreshed-payment-history-page/?p=1606025

In my opinion, the only thing that they want is to show to the shareholders (who, for the most, understand nothing about microstock, web sites, etc.) that they are doing "something".

Happy shareholders = happy Shutterstock

« Last Edit: April 09, 2017, 06:49 by Chichikov »

« Reply #5 on: April 09, 2017, 10:32 »
+2
I can't answer the question, but I award 5 points for using "Shutterstock" and "thinking" in a sentence.

niktol

« Reply #6 on: April 09, 2017, 12:08 »
+1
Lets face it the site is being run by how can I say without seeming rude

idiots  ;D

That's not how this should be worded in corporate speak. I'll attempt to rephrase.

It is run by people whose interests are not well aligned with the interests of contributors.

I don't have much against SS, let's just say lately it's performance was less than stellar.  But I have no problem, other stocks are picking up, so it all evens out for me.  Maybe it's just me, or maybe the interests of those who run SS no longer align with the interests of buyers either. Needless to say, I have only sympathy for front line workers.

« Reply #7 on: April 09, 2017, 13:58 »
+1
Lets face it the site is being run by how can I say without seeming rude

idiots  ;D

That's not how this should be worded in corporate speak. I'll attempt to rephrase.

It is run by people whose interests are not well aligned with the interests of contributors.

I don't have much against SS, let's just say lately it's performance was less than stellar.  But I have no problem, other stocks are picking up, so it all evens out for me.  Maybe it's just me, or maybe the interests of those who run SS no longer align with the interests of buyers either. Needless to say, I have only sympathy for front line workers.
Actually given some of the rather odd happenings of late I would say SS may  not actually be "run" by the people who think they run it  :o

« Reply #8 on: April 09, 2017, 19:20 »
+3
Nothing wrong with this page  :(

« Reply #9 on: April 09, 2017, 22:20 »
+7
 I was briefly really excited that this was going to be something that improved on their recent changes, some of which have been good, some of which have been annoying. Then I realized I had no idea what the Payment History page even was. Improve the Earnings Page! I've never used the Payment History page.

« Reply #10 on: April 11, 2017, 00:22 »
0
I guess the improvements have crashed the system as payments haven't updated for 10 hours!

« Reply #11 on: April 11, 2017, 01:23 »
+1
For yesterday i have only subscriptions in totals, but on details i can see that 2 on demand were sold too.

« Reply #12 on: April 11, 2017, 04:11 »
+1
Stats are not updating now, anyone else?

« Reply #13 on: April 11, 2017, 04:22 »
0
Stats are not updating now, anyone else?
Just checked - not yet

derek

    This user is banned.
« Reply #14 on: April 11, 2017, 04:27 »
0
Lets face it the site is being run by how can I say without seeming rude

idiots  ;D

That's not how this should be worded in corporate speak. I'll attempt to rephrase.

It is run by people whose interests are not well aligned with the interests of contributors.

I don't have much against SS, let's just say lately it's performance was less than stellar.  But I have no problem, other stocks are picking up, so it all evens out for me.  Maybe it's just me, or maybe the interests of those who run SS no longer align with the interests of buyers either. Needless to say, I have only sympathy for front line workers.
Actually given some of the rather odd happenings of late I would say SS may  not actually be "run" by the people who think they run it  :o


hahaha!  spot on! you dont even know how spot on you are!  tell you this much it was a long time ago since Jon and Co ran the place and boy dont we just notice the difference.
As far as contributor and money wise well its hard to compete no matter how many files in a port when approx 80% ends up with the same 10-15% of members. :D

« Reply #15 on: April 11, 2017, 08:10 »
+1
Stats are not updating now, anyone else?
Just checked - not yet

Not updating for me. Only can see if I click on the date, then images show up.

« Reply #16 on: April 11, 2017, 08:43 »
0
The website is updated....the App isn't.


Sent from my iPhone using Tapatalk


Shelma1

« Reply #17 on: April 11, 2017, 08:53 »
+4
Has anyone else's sales tanked along with the stats not updating?

« Reply #18 on: April 11, 2017, 08:56 »
0
Lets face it the site is being run by how can I say without seeming rude

idiots  ;D

That's not how this should be worded in corporate speak. I'll attempt to rephrase.

It is run by people whose interests are not well aligned with the interests of contributors.

I don't have much against SS, let's just say lately it's performance was less than stellar.  But I have no problem, other stocks are picking up, so it all evens out for me.  Maybe it's just me, or maybe the interests of those who run SS no longer align with the interests of buyers either. Needless to say, I have only sympathy for front line workers.

Alignment with buyers is what I would like to see all the sites I contribute concentrate on.  Other than that, just give me transparent sales tracking and non-buggy uploads and I'm good.   Pretty demanding, huh?

« Reply #19 on: April 11, 2017, 09:42 »
+3
Has anyone else's sales tanked along with the stats not updating?
my sales are taking for 6 weeks now

« Reply #20 on: April 11, 2017, 12:09 »
+4
Has anyone else's sales tanked along with the stats not updating?

Huge drop.  $8-$10 a day. Not $30 to $75.

« Reply #21 on: April 12, 2017, 12:43 »
+1
also seeing big drop this week and bugged submittion:


uploaded 2 batches, one in saturday other in sunday (day later), batch from saturday not showing and not reviewed, and batch uploaded on sunday was showing and was reviewed so now I deleted saturday batch it was obviously bugged.


« Reply #22 on: April 12, 2017, 13:30 »
0
Sales so slow I just wonder if it's a reporting issue and hopefully not actually a sales issue.

derek

    This user is banned.
« Reply #23 on: April 12, 2017, 13:34 »
0
Has anyone else's sales tanked along with the stats not updating?


Yes!!  everything has tanked completely. like a sinking boat! haha!


 

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