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Agency Based Discussion => Shutterstock.com => Topic started by: Sebastian Radu on September 02, 2015, 01:34

Title: Shutterstcok not working
Post by: Sebastian Radu on September 02, 2015, 01:34
When I try to open the contributor area, I receive a message:

"Moved Temporarily. Redirecting to https://contributor-accounts.shutterstock.com/oauth/authorize?state=8da93a701364fe9d05b874d0494a5dd9&redirect_uri=http%3A%2F%2Fsubmit.shutterstock.com%2Foauth%2Fcallback%3Flanding_page%3D%252F500%26realm%3Dcontributor&scope=user.view%20user.edit%20media.submit%20media.upload%20media.edit&hl=en&client_id=Contributor&type=web_server"

Only happen to me ?
Title: Re: Shutterstcok not working
Post by: Kamran on September 02, 2015, 01:45
I am also unable to log in and have same error starting with "Moved Temporarily. Redirecting to...."
Title: Re: Shutterstcok not working
Post by: weymouth on September 02, 2015, 01:51
When I try to open the contributor area, I receive a message:

"Moved Temporarily. Redirecting to https://contributor-accounts.shutterstock.com/oauth/authorize?state=8da93a701364fe9d05b874d0494a5dd9&redirect_uri=http%3A%2F%2Fsubmit.shutterstock.com%2Foauth%2Fcallback%3Flanding_page%3D%252F500%26realm%3Dcontributor&scope=user.view%20user.edit%20media.submit%20media.upload%20media.edit&hl=en&client_id=Contributor&type=web_server"

Only happen to me ?

Same message here!
Title: Re: Shutterstcok not working
Post by: byman on September 02, 2015, 01:55
To me it is normal
Title: Re: Shutterstcok not working
Post by: Sebastian Radu on September 02, 2015, 01:58
To me it is normal
From what country you access the site?
Title: Re: Shutterstcok not working
Post by: Kamran on September 02, 2015, 02:03
To me it is normal

Have you succeed after google verification and entering user name and password . ?
I checked my account at home, it was working fine because I normally does'nt log out from my account at home.  But when at office I tried to login then I got this error. 
Title: Re: Shutterstcok not working
Post by: weymouth on September 02, 2015, 02:20
To me it is normal

Have you succeed after google verification and entering user name and password . ?
I checked my account at home, it was working fine because I normally does'nt log out from my account at home.  But when at office I tried to login then I got this error.

Yes tried that but it didn't work. Could be a geographical thing, server problems? trouble with SS, is that you can't even contact them without a login, everything is so secret and so on.
Title: Re: Shutterstcok not working
Post by: 50% on September 02, 2015, 02:23
can't login either
Title: Re: Shutterstcok not working
Post by: Kamran on September 02, 2015, 02:31
To me it is normal

Have you succeed after google verification and entering user name and password . ?
I checked my account at home, it was working fine because I normally does'nt log out from my account at home.  But when at office I tried to login then I got this error.

Yes tried that but it didn't work. Could be a geographical thing, server problems? trouble with SS, is that you can't even contact them without a login, everything is so secret and so on.

We can contact them using email address [email protected]
Title: Re: Shutterstcok not working
Post by: byman on September 02, 2015, 02:38
To me it is normal
From what country you access the site?

From Romania.
Title: Re: Shutterstcok not working
Post by: Sebastian Radu on September 02, 2015, 02:41
To me it is normal
From what country you access the site?

From Romania.

I'm also from Romania (Piatra Neamt). Strange.... :-\
Title: Re: Shutterstcok not working
Post by: byman on September 02, 2015, 02:45
To me it is normal
From what country you access the site?

From Romania.

I'm also from Romania (Piatra Neamt). Strange.... :-\


I know .  ;)
Title: Re: Shutterstcok not working
Post by: Sebastian Radu on September 02, 2015, 02:49
To me it is normal
From what country you access the site?

From Romania.

I'm also from Romania (Piatra Neamt). Strange.... :-\


I know .  ;)

 :P
Title: Re: Shutterstcok not working
Post by: Maximilian on September 02, 2015, 03:01
http://submit.shutterstock.com/home.mhtml (http://submit.shutterstock.com/home.mhtml)
Title: Re: Shutterstcok not working
Post by: Sebastian Radu on September 02, 2015, 03:11
[url]http://submit.shutterstock.com/home.mhtml[/url] ([url]http://submit.shutterstock.com/home.mhtml[/url])


It seems to work from your link...  :-\
Title: Re: Shutterstcok not working
Post by: Kamran on September 02, 2015, 03:14
[url]http://submit.shutterstock.com/home.mhtml[/url] ([url]http://submit.shutterstock.com/home.mhtml[/url])


Thanks a lot. Its working.  :)
Title: Re: Shutterstcok not working
Post by: weymouth on September 02, 2015, 03:33
Yes its working but surely they will have to do something about the artist login problem
Title: Re: Shutterstcok not working
Post by: Sebastian Radu on September 02, 2015, 03:36
Yes its working but surely they will have to do something about the artist login problem

Yep. And is not working very well. If I go to Earnings Summary and after I come back, I receive the same error  :-\
Title: Re: Shutterstcok not working
Post by: Kamran on September 02, 2015, 03:43
Yes its working but surely they will have to do something about the artist login problem


Yep. And is not working very well. If I go to Earnings Summary and after I come back, I receive the same error  :-\


Agree. sill have problem.  Work around is to from main home page (http://submit.shutterstock.com/home.mhtml (http://submit.shutterstock.com/home.mhtml)) open your links to new tab.
Title: Re: Shutterstcok not working
Post by: roboz on September 02, 2015, 03:53
Same problem for some hours now! And I am sitting on the other side of the world  ::)

Title: Re: Shutterstcok not working
Post by: Ronnie on September 02, 2015, 03:57
My is not working too, problem for loading page!!! :o
Title: Re: Shutterstcok not working
Post by: Dodie on September 02, 2015, 04:25
Maybe, it could be fixed faster if you would complain on SS forum too:
http://forums.submit.shutterstock.com/topic/76848-sign-in-issue-submitshutterstockcom-moved-temporarily (http://forums.submit.shutterstock.com/topic/76848-sign-in-issue-submitshutterstockcom-moved-temporarily)

I'm having the same problem.
Title: Re: Shutterstcok not working
Post by: Kamran on September 02, 2015, 05:38
They have fixed the problem and its working as normal.
Title: Re: Shutterstcok not working
Post by: Mellimage on September 02, 2015, 07:08
Maybe, it could be fixed faster if you would complain on SS forum too:
[url]http://forums.submit.shutterstock.com/topic/76848-sign-in-issue-submitshutterstockcom-moved-temporarily[/url] ([url]http://forums.submit.shutterstock.com/topic/76848-sign-in-issue-submitshutterstockcom-moved-temporarily[/url])

I'm having the same problem.


I can't access the site, so I can't complain on the site.
I am getting the Change of Terms message from July and can't click it away.
Title: Re: Shutterstcok not working
Post by: weymouth on September 02, 2015, 07:30
Seems to be working in UK now. Question is, what about buyers?
Title: Re: Shutterstcok not working
Post by: Ploink on September 02, 2015, 07:46
Question is, what about buyers?

Buyers were fine, even when it didn't work for us...
Title: Re: Shutterstcok not working
Post by: PZF on September 06, 2015, 01:37
Forum still flakey. Last 2 days sometimes it's there, sometimes it's not.....
Hopefully it's only the forum that's affected by these continuing glitches.