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Author Topic: Shutterstock's Bridge to Bigstock  (Read 543 times)

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« on: May 07, 2022, 04:33 »
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It anyone who is still on Shutterstock's Bridge to Bigstock scheme having problems?

Vectors stopped transferring a few years ago and, despite several tickets to Shutterstock support, promises that it would be investigated and fixed came to nothing. I gave up chasing and just uploaded my vectors manually, which wasn't a big deal, as my portfolio is 90% photos.

However, about 3 weeks ago, my photos suddenly stopped transferring. Is anyone else experiencing this or is it just me? i have lots of other things not working properly, such as broken links from my contributor page, so I'm wondering if this is affecting everyone or if there's a problem with my specific account.


« Reply #1 on: May 07, 2022, 08:45 »
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It looks like my portfolio stopped transferring photos on April 20th.

« Reply #2 on: May 07, 2022, 11:13 »
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It looks like my portfolio stopped transferring photos on April 20th.

Thanks, at least I know I'm not alone.

I've notified Shutterstock support already, but I'll also send a ticket to Bigstock.

« Reply #3 on: May 07, 2022, 11:50 »
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I sent a message to BS. They actually seem more responsive to support issues.

« Reply #4 on: May 07, 2022, 13:48 »
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I sent a message to BS. They actually seem more responsive to support issues.

Great, thanks - I will do the same.


 

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