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Author Topic: Shutterstock account closed, portfolio still available  (Read 1138 times)

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« on: March 05, 2021, 03:32 »
+1
Hi

I had a small portfolio of 2200 images with Shutterstock, nothing spectacular but it served a specific purpose. On Wednesday after receiving a small payout I decided to leave Shutterstock so closed my account thinking my portfolio would be deleted in 24 hours, however I now find my images are still available for purchase.

How long does it usually take them to remove a portfolio from sale?


Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #1 on: March 05, 2021, 11:58 »
0
Hi

I had a small portfolio of 2200 images with Shutterstock, nothing spectacular but it served a specific purpose. On Wednesday after receiving a small payout I decided to leave Shutterstock so closed my account thinking my portfolio would be deleted in 24 hours, however I now find my images are still available for purchase.

How long does it usually take them to remove a portfolio from sale?

Up to 90 days.

"Shutterstock will terminate your account no later than ninety (90) days following its receipt of a written request from you. For the sake of clarity, before the termination of your account is made effective by Shutterstock, your Content will remain available for license by Shutterstock customers."

https://submit.shutterstock.com/legal/terms?language=en

Many agencies have this similar 90 days rule.

« Reply #2 on: March 05, 2021, 14:34 »
0
Thank you Pete, I had looked through the help pages but must have missed that

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #3 on: March 05, 2021, 18:33 »
+1
Thank you Pete, I had looked through the help pages but must have missed that

You wouldn't be the first one and in a day or two someone else will ask again.  :)


 

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