Agency Based Discussion > Shutterstock.com

Shutterstock continues to sell deactivated images!

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Snow:

--- Quote from: Copidosoma on July 31, 2020, 10:29 ---I just got a single $23.75 Subscription download. My image sales have been turned off since July 1st.

I don't even know how a sub (not an EL) can be sold so that I get a $23.75 commission.
I don't know how I'll get that money out of my account unless I turn image sales back on.

What a gong show.

--- End quote ---

Wow that would be another good tactic. They seem to pretty smart when it comes to this but fixing bugs, reviews or anything that would improve our experience it seems like they have to learn using a mouse first.

Thats why I think what we do with our new work is what matters the most. I feel we are kind of scrwd with our old work (because of your and others experience) and have to grab whats left but I hope I’m wrong!

I hope more will chime in and tell us their sales at AS (or others) have picked up after deactivating or removing their portfolio at SS.

But that doesn’t help your situation. You’ve set your limit to $35 right? I wouldn’t mind leaving 25 bucks on the table, its for a good cause  ;) and if ever reaches 10 more dollars then you get your payout right?
I have left a lot more on the table by leaving agencies. I always told them they could keep the money they owed me, sometimes $50, probably more. And yes I also depend on this income!

Good luck Copidosoma!

wordplanet:
Checked and none of my images have sold on SS since I deactivated over two months ago.

marthamarks:

--- Quote from: wordplanet on August 01, 2020, 14:19 ---Checked and none of my images have sold on SS since I deactivated over two months ago.

--- End quote ---

Same here.

Shelma1:
I got one sale a couple of weeks ago for 64 cents or something. I only checked because other people were reporting sales. Jeez, if they’re gonna keep licensing my stuff at least give me a couple of bucks!

Shelma1:
And today I found out iStock never closed my account. Jo Ann Snover let me know one of my illustrations was in the NY Times a couple of weeks ago. I thought it must have been one of these random Shutterstock sales and was shocked to see Getty underneath it. My first thought was that someone must have stolen it and uploaded it to Getty, but I checked and it wasn’t there. So then I thought someone must have stolen it and uploaded it to iStock, and there it was, with my name under it. Back when the whole brouhaha happened with iStock I deleted thousands of my vectors, but it was too time consuming, so I emailed them twice and asked them to close my account. By then I had stopped using my old hotmail address so had no idea they were still sending me notifications there. I don’t even remember how to log in to the contributor site or what my login info was, or how to see sales....hasn’t that become more difficult somehow? I checked my bank account and saw they’d been sending small amounts all this time and I didn’t even realize it. I don’t even know who to email at this point to ask them to close it for the third time. Can someone tell me? I mean, it’s very cool that I’m in the Times, but what will I get? 0.000001 cents or something?

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