MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: brm1949 on November 17, 2013, 17:18

Title: shutterstock down
Post by: brm1949 on November 17, 2013, 17:18: Both shutterstock and bigstock are down here. Is it just my end?
Title: Re: shutterstock down
Post by: joyfnp on November 17, 2013, 17:23: Quote from: brm1949 on November 17, 2013, 17:18
Both shutterstock and bigstock are down here. Is it just my end?
I just tried, too. No luck.
Title: Re: shutterstock down
Post by: Ron on November 17, 2013, 17:37: http://www.microstockgroup.com/shutterstock-com/shutterstock-site-down/msg353769/ (http://www.microstockgroup.com/shutterstock-com/shutterstock-site-down/msg353769/)
Title: Re: shutterstock down
Post by: Noedelhap on November 18, 2013, 08:44: How long has this been going on? What made them break their own site?

Hopefully this will not cost us sales, although it seems the buyer's side is up and running...?
Title: Re: shutterstock down
Post by: Beppe Grillo on November 18, 2013, 08:50: Shutterstock down
Bigstock up
Title: Re: shutterstock down
Post by: Mantis on November 18, 2013, 08:51: Quote from: Noedelhap on November 18, 2013, 08:44
How long has this been going on? What made them break their own site?

Hopefully this will not cost us sales, although it seems the buyer's side is up and running...?

They were setting it up to give us all a 50% raise and it choked their system. So now they are going back to normal pricing and it should be working soon. ???
Title: Re: shutterstock down
Post by: luissantos84 on November 18, 2013, 08:54: Quote from: Mantis on November 18, 2013, 08:51
Quote from: Noedelhap on November 18, 2013, 08:44
How long has this been going on? What made them break their own site?

Hopefully this will not cost us sales, although it seems the buyer's side is up and running...?

They were setting it up to give us all a 50% raise and it choked their system. So now they are going back to normal pricing and it should be working soon. ???

that would mean 38 M lose for SS 8)
Title: Re: shutterstock down
Post by: sgoodwin4813 on November 18, 2013, 08:55: Quote from: Beppe Grillo on November 18, 2013, 08:50
Shutterstock down
Bigstock up

Same here.
Title: Re: shutterstock down
Post by: noodle on November 18, 2013, 11:02: I want a pleasant surprise when the site goes back up!
Title: Re: shutterstock down
Post by: anthonycorreia on November 18, 2013, 12:52: Hello everyone,

Due to an unexpected outage last night, we have taken Shutterstock’s contributor site offline to help improve load time for customer downloads. We apologize for the inconvenience and are working to have to all operations back up as soon as possible. Once the system is back up and running perfectly, we will inform you as soon as possible. Your patience is appreciated.

For updates, follow @ShutterstockReq (https://twitter.com/ShutterstockReq) on Twitter or email us: [email protected].

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock|Bigstock
Title: Re: shutterstock down
Post by: gbalex on November 18, 2013, 13:53: My patience ran out several years ago after patiently waiting for shutterstock.com to fix the serious site bugs that have been plaguing some but not all of shutterstock's contributors for years.

I would highly encourage you to dig down to the root of the problem and allocate the manpower and financial resources needed to finally fix these serious site issues.
Title: Re: shutterstock down
Post by: leaf on November 18, 2013, 15:01: lets keep it in one thread
http://www.microstockgroup.com/shutterstock-com/shutterstock-site-down/ (http://www.microstockgroup.com/shutterstock-com/shutterstock-site-down/)