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Agency Based Discussion => Shutterstock.com => Topic started by: donding on June 30, 2010, 09:01

Title: Shutterstock missing money
Post by: donding on June 30, 2010, 09:01
Anyone know what's going on with Shutterstock. I checked this morning and the money is missing. It went from 95.00 to 1.50. No record of payment. From reading the Shutterstock forum I'm not the only one. Anyone else checked to see if their balance has been affected? or know whats going on?
Title: Re: Shutterstock missing money
Post by: cathyslife on June 30, 2010, 09:12
My money is still there, so far.

Some people reported that they got a stock answer back from support, after reporting the problem, that it had to do with taxes being withheld? Since I'm in the US and no taxes are taken, I am not sure what that is all about. Are you in the US, Donna?
Title: Re: Shutterstock missing money
Post by: donding on June 30, 2010, 09:21
My money is still there, so far.

Some people reported that they got a stock answer back from support, after reporting the problem, that it had to do with taxes being withheld? Since I'm in the US and no taxes are taken, I am not sure what that is all about. Are you in the US, Donna?

yes I am in the US but I've filled out all the forms and they don't withhold taxes. Even if they did it wouldn't have been $95.00 since that was my balance as of yesterday, then today it shows 1.50.
(edit)I've just sent a e-mail to customer support.
Title: Re: Shutterstock missing money
Post by: donding on June 30, 2010, 09:36
Wheeeh...it's back now...thank goodness!!!!!!!!! ;D
Title: Re: Shutterstock missing money
Post by: cathyslife on June 30, 2010, 11:14
Sounds like it was just a glitch, then. But that would really freak me out too. Don't even mess with my money!  :)