Author Topic: Shutterstock now buggy as hell (Read 14001 times)

Microbius · « **on:** August 03, 2012, 07:21 »

It pains me to say it because they are my biggest earner, but Shutterstock is really dragging its heels getting all the contributor side bugs sorted out.

I can't upload anything new today because I keep getting errors, and have had several other bugs (no data import, submit queue incorrect, submissions bouncing back to queue etc.) ongoing for weeks.

It's a real shame, this would be bad for any site, but as they are usually so go good I have to grade them harder and say it is making them look like a bunch of clowns. Not good.

rimglow · « **Reply #1 on:** August 03, 2012, 09:17 »

Working for me.

Mac, Safari

Microbius · « **Reply #2 on:** August 03, 2012, 10:27 »

I think most of the problems are to do with vector uploads. There are a lots of people complaining about it on their forums.

click_click · « **Reply #3 on:** August 03, 2012, 10:31 »

Uploading photos/illustrations (raster) - no problems here. Review time less than 24 hrs. YAY!

Microbius · « **Reply #4 on:** August 03, 2012, 10:37 »

Good to hear things are working on the photo/ raster illustration side of things.

I hope they can pull their finger out and get this sorted for the vector guys too. It has literally been over a month since I reported the first bug, and not only has that not been fixed, there are now a couple more and far more serious problems. The latest making uploading impossible.

MarcvsTvllivs · « **Reply #5 on:** August 03, 2012, 10:41 »

I'm seeing inconsistent sales reporting between the figure shown on the top right for earnings, the sales shown in the earnings summary, and the latest sales shown on the map. It's as if the three databases are fighting

WarrenPrice · « **Reply #6 on:** August 03, 2012, 10:46 »

Quote from: MarcvsTvllivs on August 03, 2012, 10:41

I'm seeing inconsistent sales reporting between the figure shown on the top right for earnings, the sales shown in the earnings summary, and the latest sales shown on the map. It's as if the three databases are fighting

I'm seeing NOTHING. No activity since yesterday afternoon. I hope it's a bug; and just on contributor side. Hopefully, buyers are buying?

Tabimura · « **Reply #7 on:** August 03, 2012, 12:39 »

Quote from: WarrenPrice on August 03, 2012, 10:46

Hopefully, buyers are buying?

Yes they are. Frantically.

michaeldb · « **Reply #8 on:** August 03, 2012, 12:42 »

I cannot get on the Shutterstock customer (as opposed to submitter) home page using Firefox. I get this message:
"Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit."

And yeah, the vector submission process will not read the metadata in the JPGs. I submitted a couple Monday pasting the descrip and keywords by hand, and they have still not been reviewed.

My sales are way down this week.

Hope SS gets things worked out before school starts back and microstock sales begin to pick up for the Fall.

Tryingmybest · « **Reply #9 on:** August 03, 2012, 12:53 »

I sent an email to support. Same problem. Vector only. I've reuploaded and submitted a few images 3 times now. One time SS support asked me to reupload. Seems to separate the JPG from EPS. My review times are now about 10 days.

Quote from: Microbius on August 03, 2012, 07:21

It pains me to say it because they are my biggest earner, but Shutterstock is really dragging its heels getting all the contributor side bugs sorted out.

I can't upload anything new today because I keep getting errors, and have had several other bugs (no data import, submit queue incorrect, submissions bouncing back to queue etc.) ongoing for weeks.

It's a real shame, this would be bad for any site, but as they are usually so go good I have to grade them harder and say it is making them look like a bunch of clowns. Not good with a stockmarket flotation in the offing.

borg · « **Reply #10 on:** August 03, 2012, 13:46 »

Have you ever been in hell...?

I think that things work fine there...

Morphart · « **Reply #11 on:** August 03, 2012, 13:50 »

Quote from: Microbius on August 03, 2012, 10:37

Good to hear things are working on the photo/ raster illustration side of things.

I hope they can pull their finger out and get this sorted for the vector guys too. It has literally been over a month since I reported the first bug, and not only has that not been fixed, there are now a couple more and far more serious problems. The latest making uploading impossible.

+1

I do only vectors, and for my last batch I had to pay someone to manually copy and paste the data manually as IPTC are not getting read at all, and it has been like this for several weeks. It is a pain. Hoping this will be fixed when I come back from vacation!!

gostwyck · « **Reply #12 on:** August 03, 2012, 15:36 »

In case you hadn't noticed there has been about a 3 week lag on the 'keywords used' being updated in the SS Darkroom. I was particularly concerned that it may be preventing new images being accorded their promotion within the sort ranking (with the keyword not registering). Some of my images had 10+ sales without any of the keywords used being listed. Anyway that appears to have been rectified as of today and the information updated from when the images were first sold.

Suljo · « **Reply #13 on:** August 03, 2012, 17:25 »

I start this mont there with MINUS -1,62$ at top right on page?!? what

cidepix · « **Reply #14 on:** August 03, 2012, 17:38 »

Microbius didn't say it was "vectors" in his opening post so it caused some confusion..

Shutterstock's VECTOR UPLOAD (let's make it clear) is messed up and problems have been going on for about a month now.. Photos are fine, just fine

It's vector upload that has been driving me crazy since the start of July.. I was surprised nobody has mentioned it / started a thread before..

Microbius · « **Reply #15 on:** August 04, 2012, 01:58 »

I hadn't realized when I started the thread that it was only vectors that were having the problems, sorry for not making that clearer.

Mantis · « **Reply #16 on:** August 04, 2012, 08:50 »

Quote from: Microbius on August 04, 2012, 01:58

I hadn't realized when I started the thread that it was only vectors that were having the problems, sorry for not making that clearer.

Not too sure about that, Microbius. Something has gone awry with my sales, I tried to upload and got an error. So buggy is probably right. I'm now sitting on 30 studio produced images and then whatever I shoot today and tomorrow. I'll just keep building a pipeline of images until they are back up and running.

Microbius · « **Reply #17 on:** August 05, 2012, 03:14 »

New day new bug, but a slightly less problematic one. Now when I submit a vector the data imports correctly from the accompanying jpeg (yes!) and I can submit the vector without an error (double yes!!!) but I end up with a duplicate raster version of the same illustration sitting in my submit section along with the 50 odd ones that appeared with a previous bug. Oh well, I guess I will just ignore all those and wait for them to be deleted when their 21 days are up, at least my work is getting through now. How's everyone else getting on, any changes?

Microbius · « **Reply #18 on:** August 06, 2012, 02:50 »

Today's bug, thumbnails not generating for some raster illustrations (just getting a broken link for some uploads), I have tried repeatedly which has worked for some files and not others. I have been reading the SS bug forum and it looks like all the bugs I am getting have been experienced by multiple users lately, what is the delay in getting the contributor side working?

"WARNING We couldn't read the following files, so they were ignored. If you're using a special image format, try using a standard one like JPEG, TIFF, or EPS. If that's not the problem, make sure your files end with a standard extension like .jpg, .tif, or .eps."

ETA okay, last one went through on about the tenth attempt. Not good enough, get this fixed

kuriouskat · « **Reply #19 on:** August 06, 2012, 02:58 »

Ignore this, wrong thread

Wim · « **Reply #20 on:** August 06, 2012, 03:00 »

Are you using FTP or on site?

FTP seems buggy (slow transfer and no thumbs) lately so I'm using the new on site UL which works bug-free here, pretty fast too.

Good luck though $:-\$

Microbius · « **Reply #21 on:** August 06, 2012, 07:08 »

Nope using the on site upload. I gave up on ftp a while ago because it was taking a lot longer for the files to appear in the to be submitted section.

I wish they had never started fooling with the upload system, I can't think that I ever had a problem with it until the last couple of months, now there seem to be so many bugs, and just when you think one problem is solved another one comes up.

I now have 40 odd files in my to be submitted section, which are in turn reported as being over 100 on the contributor dashboard page, and there should really be zero there.

It just doesn't look professional for the market leader to not be able to get these things sorted in such a long a amount of time. It is also galling/ infuriating to receive the same email whenever you report a bug, with text that seems to indicate they haven't even read your email. Especially when it promises to have the bug fixed soon and you get the same reply many weeks apart.

I don't know why they had coders working on changing the look of the contributor side before they have ironed out these things.

daveh900 · « **Reply #22 on:** August 09, 2012, 10:59 »

I seem to be having issues with vector files saved from Illustrator CS6 (saved as eps

.

If I save them from CS4, they upload fine.

modviz · « **Reply #23 on:** August 12, 2012, 23:00 »

I would encourage everyone to review their portfolio with SS. I discovered today that many of my images had the same description/title/caption. A shot of a farm landscape that I took was found when you typed "small bridge construction" in the SS search box (or something to that effect). 10 of my approved images had the same description/title/caption and they were totally different images.

I also noticed many of my images/videos no longer have titles and or descriptions. I've contacted SS today but I would encourage you all to review your approved images with SS.

I'm a Windows user.

Wim · « **Reply #24 on:** August 13, 2012, 01:17 »

Quote from: modviz on August 12, 2012, 23:00

I'm a Windows user.

Ah, that explains it!

No seriously, will look into it, thanks for the heads-up amigo.

Newsfocus1 · « **Reply #25 on:** August 13, 2012, 03:28 »

Quote from: modviz on August 12, 2012, 23:00

I would encourage everyone to review their portfolio with SS. I discovered today that many of my images had the same description/title/caption. A shot of a farm landscape that I took was found when you typed "small bridge construction" in the SS search box (or something to that effect). 10 of my approved images had the same description/title/caption and they were totally different images.

I also noticed many of my images/videos no longer have titles and or descriptions. I've contacted SS today but I would encourage you all to review your approved images with SS.

I'm a Windows user.

Were they all submitted in the same batch using the Content Editor? It has a nasty habit of (sometimes) transposing the details of one image across every other image in the same batch. This happens at the point that you click on Submit. Luckily, in most cases you get the error message (querying spellings etc) and that gives you a second chance to check the image details are still correct. Checking differently captioned images and clicking Save Work before you go to the Submit stage seems to work (so far). Regards, David.

modviz · « **Reply #26 on:** August 13, 2012, 07:28 »

[/quote]

Were they all submitted in the same batch using the Content Editor? It has a nasty habit of (sometimes) transposing the details of one image across every other image in the same batch. This happens at the point that you click on Submit. Luckily, in most cases you get the error message (querying spellings etc) and that gives you a second chance to check the image details are still correct. Checking differently captioned images and clicking Save Work before you go to the Submit stage seems to work (so far). Regards, David.
[/quote]

Thanks, David. Yes, in the case of 10 images all having the same caption/title/description, they were all in the same batch. As for images/videos not having titles/descriptions and or captions, that seems to apply mainly to older submissions. I'll try the "save work" suggestion and, in the meantime, pay more attention before sending it out.

Lesson learned. Regardless, periodic checks with an unstable/quirky system will have to be added to the list of microstock duties. I have a small portfolio (about 250 images/clips) and approximately 25% had errors in one form or another. My investigation was prompted by contributors complaining of a slow start to August sales. They may want to do as I did and review their complete list of submissions with SS for errors. Thanks again.

Microbius · « **Reply #27 on:** August 14, 2012, 01:09 »

My problems seem to be solved. I deleted all the ghost images that were in my to be submitted area, then next time I clicked through I got lots of the "you must submit content within 21 days" error messages and that seems to have sorted it. The number of images is now correctly reading as zero. Last couple batches went through without incident!

Kenny · « **Reply #28 on:** August 22, 2012, 13:22 »

It appears Shutterstock is having a duplicate image issue within some of the portfolios. They can be seen when using their 'new' or 'popular' gallery filters.

Web Pages
    1. Cory Thoman
    2. Leo Blanchette
    3. Mike McDonald

Web Page Screengrabs
    1. Cory Thoman
    2. Leo Blanchette
    3. Mike McDonald

Lagereek · « **Reply #29 on:** August 22, 2012, 14:00 »

with all mounting problems here, bugs, glitches, searches, this and that. I am getting a scary sense of Deja vu, another agency that springs to mind.

biedy · « **Reply #30 on:** August 22, 2012, 15:43 »

There is no bug. There are no "duplicates". One is the vector version and the other is the jpg-version. I would like to suggest to look into things more accurate before posting and distributing bad spirit.

sharpshot · « **Reply #31 on:** August 22, 2012, 17:39 »

I had a brief dip in earnings, quite common for this time of the year but things seem to be going well again now. Isn't that the most important thing? It is to me.

Kenny · « **Reply #32 on:** August 22, 2012, 21:11 »

Thanks for clearing that up Biedy, I will try to do better research before posting in the forum. I'm not really accustomed to seeing the same image twice in search results. For some reason I automatically associated those search results with some kind of database script issue. Most stock image sites offer the vector and raster files together on the same page to avoid displaying duplicates within the search results. Well, at least the following ones do:
   1. 1 2 3 RF
   2. Can Stock Photo
   3. Clipart of
   4. Deposit Photos
   5. Dreamstime
   6. Fotolia
   7. Graphic Leftovers
   8. Pond 5
   9. Toon Vectors
   10. VEER

ruxpriencdiam · « **Reply #33 on:** August 22, 2012, 23:55 »

Anyone else seen this?

Bad Request
Your browser sent a request that this server could not understand.

Size of a request header field exceeds server limit.

Cookie: ssssidd=f92454d46c40a3e02c6d40985db519d7; visitor_id=487421396; visitor_id_version=1; source=http://submit.shutterstock.com/forum/viewtopic.php%3ft%3d124229%26start%3d90%7cshutterstock%20submit%7c/cat.mhtml%3fgallery_username%3dchris56%7cother; sst_pic_pricing_page=pic_pricing_page.pic_pricing_page_v1; sst_relevant_newest=relevant_newest.relevant_newest; sst_siu_test=siu_test.siu_test_v1b; sst_New_Search_Svc__All_English=New_Search_Svc__All_English.new_search_v2; sst_relevance_sort_methods=relevance_sort_methods.sort_method_options3; sst_Search_Feedback_Flyout_English_100=Search_Feedback_Flyout_English_100.search_feedback2; sst_Grid_Discovery_Oct=Grid_Discovery_Oct.grid5; sst_New_LIHP=New_LIHP.homepage_v2; m_site_ref=%5b%7b%22keyword%22:%22%22,%22visitor_id%22:%22487421396%22,%22placement%22:%2200%22,%22visit_id%22:%22917048048%22,%22traffic_type%22:null,%22date_time%22:1345341335,%22http_referer%22:%22http://submit.shutterstock.com/forum/viewtopic.php%3ft%3d124266%26start%3d15%22,%22publisher%22:%22qq%22,%22creative%22:%2200%22%7d,%7b%22visitor_id%22:%22487421396%22,%22keyword%22:%22%22,%22placement%22:%2200%22,%22traffic_type%22:null,%22visit_id%22:%22918029686%22,%22http_referer%22:%22http://submit.shutterstock.com/forum/viewtopic.php%3ft%3d124457%22,%22date_time%22:1345391067,%22publisher%22:%22qq%22,%22creative%22:%2200%22%7d,%7b%22keyword%22:%22%22,%22visitor_id%22:%22487421396%22,%22placement%22:%2200%22,%22visit_id%22:%22918510782%22,%22traffic_type%22:null,%22date_time%22:1345410485,%22http_referer%22:%22http://submit.shutterstock.com/forum/viewtopic.php%3ft%3d124461%22,%22publisher%22:%22qq%22,%22creative%22:%2200%22%7d,%7b%22visitor_id%22:%22487421396%22,%22keyword%22:%22%22,%22placement%22:%2200%22,%22traffic_type%22:null,%22visit_id%22:%22920326486%22,%22http_referer%22:%22http://submit.shutterstock.com/forum/viewtopic.php%3ft%3d124473%22,%22date_time%22:1345471286,%22publisher%22:%22qq%22,%22creative%22:%2200%22%7d,%7b%22keyword%22:%22%22,%22placement%22:%2200%22,%22visit_id%22:%22923561588%22,%22date_time%22:1345581006,%22visitor_id%22:%22487421396%22,%22traffic_type%22:null,%22http_referer%22:%22http://www.shutterstock.com/cat.mhtml%3fprev_sort_method%3drelevance2%26gallery_id%3d395407%26safesearch%3d1%26pre%22,%22publisher%22:%22qq%22,%22creative%22:%2200%22%7d%5d; __utma=45497851.1856486073.1345471305.1345599729.1345649868.4; __utmz=45497851.1345471305.1.1.utmcsr=submit.shutterstock.com|utmccn=(referral)|utmcmd=referral|utmcct=/forum/viewtopic.php; UnicaNIODID=8epaZ469kn7-XkQ3lMA; phpbb2mysql_sid=3801e7fa69f88275ad9e3e75570d9270; phpbb2mysql_data=a%3A2%3A%7Bs%3A11%3A%22autologinid%22%3BN%3Bs%3A6%3A%22userid%22%3Bs%3A6%3A%22159671%22%3B%7D; sst_Supersize=Supersize.supersize_v1; sst_kickout_test=kickout_test.kickout_test_v2; __qca=P0-1877422342-1339727501703; wrefurl=http://www.microstockgroup.com/shutterstock-com/shutterstock-120$-comission-!-wow!/; wrefdate=1340253781%7c1342845781; sst_sub_color_test=sub_color_test.sub_color_test_v2; sst_Prominent_Callout=Prominent_Callout.prominent_v1; sst_Popular_Newness=Popular_Newness.popular_2; sst_more_siu_test=more_siu_test.more_siu_test_v2; sst_secondary_buttons=secondary_buttons.secondary_v1; sst_Browse_Callout=Browse_Callout.browse_callout_v2; sst_relevance_6282012=relevance_6282012.relevance_6282012_2; sst_Relevance_3_Test=Relevance_3_Test.relevance_2_2; sst_Supersize_July=Supersize_July.supersize_v1; sst_Default_Thumb_Size=Default_Thumb_Size.large; sst_default_sort_method_2012=default_sort_method_2012.default_relevance; sst_Related_Search=Related_Search.related_v1b; sst_mb=mb.mba; sst_Spellcheck=Spellcheck.spellcheck_on; _session_id=29ff997a72bfbbe110ec115ba0dbeb85; lightboxes_fresh_time=1345138870; __utmc=45497851; phpbb2mysql_t=a%3A136%3A%7Bi%3A111997%3Bi%3A1345669099%3Bi%3A123413%3Bi%3A1339735067%3Bi%3A123408%3Bi%3A1339718799%3Bi%3A123409%3Bi%3A1339642691%3Bi%3A123415%3Bi%3A1339646401%3Bi%3A123419%3Bi%3A1342817834%3Bi%3A123418%3Bi%3A1341665335%3Bi%3A123406%3Bi%3A1339719225%3Bi%3A123381%3Bi%3A1339686743%3Bi%3A123425%3Bi%3A1339822328%3Bi%3A123428%3Bi%3A1339763241%3Bi%3A123431%3Bi%3A1340297073%3Bi%3A123432%3Bi%3A1339718848%3Bi%3A123404%3Bi%3A1339853279%3Bi%3A58618%3Bi%3A1345640855%3Bi%3A123232%3Bi%3A1340845554%3Bi%3A123427%3Bi%3A1340718968%3Bi%3A123180%3Bi%3A1345579825%3Bi%3A123433%3Bi%3A1339723016%3Bi%3A123407%3Bi%3A1339805157%3Bi%3A79693%3Bi%3A1345606285%3Bi%3A108823%3Bi%3A1339809896%3Bi%3A123434%3Bi%3A1339797675%3Bi%3A112354%3Bi%3A1344901397%3Bi%3A123435%3Bi%3A1339727646%3Bi%3A122993%3Bi%3A1339727838%3Bi%3A123183%3Bi%3A1339896581%3Bi%3A123421%3Bi%3A1341665972%3Bi%3A123430%3Bi%3A1339771452%3Bi%3A123176%3Bi%3A1341078202%3Bi%3A123436%3Bi%3A1339771585%3Bi%3A75737%3Bi%3A1340512448%3Bi%3A123416%3Bi%3A1342591190%3Bi%3A123438%3Bi%3A1339896283%3Bi%3A123429%3Bi%3A1339775248%3Bi%3A123223%3Bi%3A1341107810%3Bi%3A123439%3Bi%3A1339892392%3Bi%3A123440%3Bi%3A1339893420%3Bi%3A123442%3Bi%3A1339786205%3Bi%3A104188%3Bi%3A1340213383%3Bi%3A123443%3Bi%3A1339791622%3Bi%3A123441%3Bi%3A1339947800%3Bi%3A123444%3Bi%3A1339807862%3Bi%3A123233%3Bi%3A1341005318%3Bi%3A123446%3Bi%3A1339941387%3Bi%3A123445%3Bi%3A1340038886%3Bi%3A123447%3Bi%3A1339967595%3Bi%3A123394%3Bi%3A1340041085%3Bi%3A123405%3Bi%3A1340025722%3Bi%3A123448%3Bi%3A1340024697%3Bi%3A120928%3Bi%3A1341952000%3Bi%3A123449%3Bi%3A1339853244%3Bi%3A118546%3Bi%3A1340278978%3Bi%3A123210%3Bi%3A1345437053%3Bi%3A117028%3Bi%3A1343846048%3Bi%3A119653%3Bi%3A1345502575%3Bi%3A123451%3Bi%3A1339862771%3Bi%3A123363%3Bi%3A1339898237%3Bi%3A123452%3Bi%3A1339958304%3Bi%3A123453%3Bi%3A1339874621%3Bi%3A123310%3Bi%3A1339991052%3Bi%3A123052%3Bi%3A1339863506%3Bi%3A123454%3Bi%3A1339896234%3Bi%3A123360%3Bi%3A1342796738%3Bi%3A81242%3Bi%3A1344860223%3Bi%3A123228%3Bi%3A1343939927%3Bi%3A123391%3Bi%3A1339892113%3Bi%3A123457%3Bi%3A1340129217%3Bi%3A123461%3Bi%3A1339946834%3Bi%3A123462%3Bi%3A1340167109%3Bi%3A123044%3Bi%3A1339947339%3Bi%3A123463%3Bi%3A1340569696%3Bi%3A123464%3Bi%3A1339967663%3Bi%3A123459%3Bi%3A1339992174%3Bi%3A104797%3Bi%3A1339953886%3Bi%3A101200%3Bi%3A1339953948%3Bi%3A82765%3Bi%3A1339953965%3Bi%3A105448%3Bi%3A1339954015%3Bi%3A77345%3Bi%3A1344042173%3Bi%3A123465%3Bi%3A1339986450%3Bi%3A123466%3Bi%3A1340129006%3Bi%3A123467%3Bi%3A1340128514%3Bi%3A123437%3Bi%3A1339996002%3Bi%3A123474%3Bi%3A1340058849%3Bi%3A123472%3Bi%3A1340128721%3Bi%3A123473%3Bi%3A1340978656%3Bi%3A123471%3Bi%3A1340331072%3Bi%3A123470%3Bi%3A1340143268%3Bi%3A123335%3Bi%3A1340855027%3Bi%3A123475%3Bi%3A1340042409%3Bi%3A123476%3Bi%3A1340046235%3Bi%3A120976%3Bi%3A1345502761%3Bi%3A119380%3Bi%3A1340034942%3Bi%3A94162%3Bi%3A1345502686%3Bi%3A404%3Bi%3A1345502638%3Bi%3A67725%3Bi%3A1345502723%3Bi%3A41039%3Bi%3A1340035184%3Bi%3A122823%3Bi%3A1344440459%3Bi%3A122366%3Bi%3A1344705838%3Bi%3A123477%3Bi%3A1340275357%3Bi%3A79958%3Bi%3A1340041008%3Bi%3A123478%3Bi%3A1340110158%3Bi%3A123479%3Bi%3A1340137141%3Bi%3A123480%3Bi%3A1340128962%3Bi%3A123481%3Bi%3A1340078279%3Bi%3A123482%3Bi%3A1340064371%3Bi%3A123483%3Bi%3A1340192363%3Bi%3A123484%3Bi%3A1340144828%3Bi%3A123485%3Bi%3A1340139720%3Bi%3A123486%3Bi%3A1340138201%3Bi%3A115885%3Bi%3A1340143022%3Bi%3A122978%3Bi%3A1340080917%3Bi%3A123491%3Bi%3A1340812419%3Bi%3A123487%3Bi%3A1340112133%3Bi%3A123398%3Bi%3A1340115859%3Bi%3A123492%3Bi%3A1343392225%3Bi%3A123493%3Bi%3A1340129294%3Bi%3A109987%3Bi%3A1343404481%3Bi%3A123494%3Bi%3A1340121080%3Bi%3A123488%3Bi%3A1340121124%3Bi%3A123496%3Bi%3A1340137176%3Bi%3A123497%3Bi%3A1340161624%3Bi%3A123498%3Bi%3A1340276213%3Bi%3A123499%3Bi%3A1340216848%3Bi%3A123500%3Bi%3A1340302066%3Bi%3A123501%3Bi%3A1341757571%3Bi%3A123503%3Bi%3A1340164407%3Bi%3A123504%3Bi%3A1340152501%3Bi%3A123495%3Bi%3A1340165408%3Bi%3A123510%3Bi%3A1340277764%3Bi%3A123508%3Bi%3A1340194489%3Bi%3A123509%3Bi%3A1340278015%3Bi%3A123505%3Bi%3A1340193594%3Bi%3A123511%3Bi%3A1340281551%3Bi%3A123506%3Bi%3A1340195300%3Bi%3A123328%3Bi%3A1340206361%3B%7D; search_flyout_seen=1; IRT_visits=1; IRT_activity=1345581024950; IRF_undefined=%7B%22sc%22%3A1%2C%22visits%22%3A1%2C%22pageViews%22%3A1%2C%22visit%22%3A1345581024950%2C%22referrer%22%3A%22%5B%7B%5C%22url%5C%22%3A%20%5C%22http%3A//www.shutterstock.com/cat.mhtml%3Fprev_sort_method%3Drelevance2%26gallery_id%3D395407%26safesearch%3D1%26pre

Anita Potter · « **Reply #34 on:** August 23, 2012, 01:21 »

Barry do you get the same output on all the browsers you tried? I've yet to see that on on IE 9 or Firefox.

Yeah Kenny. I do a lot of vectors and SS is the only one that has to have them separate. It's annoying and takes twice as long to upload to them if they would just take the eps and a large raster and then generate the small preview image from either one of those it would streamline my workflow on upload day by a lot. They should really find a way to make that a reality. I'm tired of uploading there twice every week or so.

Wim · « **Reply #35 on:** August 23, 2012, 02:33 »

Just doing my daily routine and it seems metadata (IPTC) is not imported anymore (HTTP & FTP), that's a first for me.

hofhoek · « **Reply #36 on:** August 23, 2012, 03:07 »

Uploaded images with the keywords etc like usual but on the submit page they are blank. On other sites everything went ok so the problem lies within SS. Hope they fix this soon..

Wim · « **Reply #37 on:** August 23, 2012, 03:36 »

http://submit.shutterstock.com/forum/viewtopic.php?t=124523
http://submit.shutterstock.com/forum/viewtopic.php?t=124518&postdays=0&postorder=asc&start=0

ruxpriencdiam · « **Reply #38 on:** August 23, 2012, 11:09 »

Quote from: Anita Potter on August 23, 2012, 01:21

Barry do you get the same output on all the browsers you tried? I've yet to see that on on IE 9 or Firefox.

Yeah Kenny. I do a lot of vectors and SS is the only one that has to have them separate. It's annoying and takes twice as long to upload to them if they would just take the eps and a large raster and then generate the small preview image from either one of those it would streamline my workflow on upload day by a lot. They should really find a way to make that a reality. I'm tired of uploading there twice every week or so.

Only getting it with firefox?

Just woke up and tried to view a port and that's what i get no matter whAT EVEN MINE?

Nothing done any different than any other day?

Kenny · « **Reply #39 on:** August 23, 2012, 12:45 »

Quote from: ruxpriencdiam on August 23, 2012, 11:09

Only getting it with firefox

Try deleting that cookie or all your shutterstock cookies. I think that cookie may be corrupt.

ruxpriencdiam · « **Reply #40 on:** August 23, 2012, 13:45 »

Quote from: Kenny on August 23, 2012, 12:45

Quote from: ruxpriencdiam on August 23, 2012, 11:09
Only getting it with firefox

Try deleting that cookie or all your shutterstock cookies. I think that cookie may be corrupt.

Got it now finally!

MicrostockGroup Sponsors

Author Topic: Shutterstock now buggy as hell (Read 14001 times)

Microbius

Microbius

Microbius

WarrenPrice

Microbius

Microbius

Microbius

Wim

Microbius

Wim

Microbius

Lagereek

Wim

Wim

Related Topics

Sponsors

Microstock Poll Results

Sponsors