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Author Topic: Days required for approval on Shutterstock  (Read 24970 times)

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Poncke

« Reply #50 on: March 26, 2013, 13:09 »
0
I have sent an email and basically all rejections were found incorrect. So thats a resubmit, wait another two weeks. Basically those images will take 5 weeks to get online.


« Reply #51 on: March 26, 2013, 13:11 »
0
Wait - you got a response to a support email? 

I must be even lower on the totem pole than I thought.   :(

Poncke

« Reply #52 on: March 26, 2013, 13:14 »
0
Wait - you got a response to a support email? 

I must be even lower on the totem pole than I thought.   :(
I am sorry, I was in conversation with them over a rejection from 2 weeks ago and added these new ones in the same email thread. It wasnt a new email they replied too. I takes me 1 or 2 weeks to get a reply too.

« Reply #53 on: March 26, 2013, 18:30 »
+1
Reviews are indeed ridiculously slow lately, on vectors.

« Reply #54 on: March 26, 2013, 20:44 »
0
Late today I did get a reply from support, and it did address the problem.  It took a week.  So everything still happens, just a lot slower than it used to.

gillian vann

  • *Gillian*
« Reply #55 on: March 28, 2013, 03:29 »
0
last batches just through, 7 days.
annoyingly I think there's a glitch with attaching MR to multiple images at once, as I had a couple from a series rejected for this reason (even though clearly there was one attached to others). *sigh, resubmit*
but, one of them has sold in the first day, you gotta love SS for that.

« Reply #56 on: March 28, 2013, 07:26 »
0
last batches just through, 7 days.
annoyingly I think there's a glitch with attaching MR to multiple images at once, as I had a couple from a series rejected for this reason (even though clearly there was one attached to others). *sigh, resubmit*
but, one of them has sold in the first day, you gotta love SS for that.

There has to be.  I had a couple of rejections recently for no model release when I know that I attached them.  Before I do the final submit, I scroll up and down the page to make sure the "attachment file" is visible on the image prep field.  Ever since they went to this new system it behaves a lot like Deepmeta, which also loses model releases from time to time.

gillian vann

  • *Gillian*
« Reply #57 on: March 28, 2013, 08:02 »
0
did you mention it in the notes?

I certainly did. two times, as the 2 images I had to resubmit wouldn't go through together so I got to put my MR glitch argument to them again.

« Reply #58 on: April 09, 2013, 14:15 »
0
So let's see... 6 days for the bogus rejection, 2 weeks for (maybe) a response from support, re-submit, 6 more days for (maybe) approval.

Well, I was wrong about 6 days for the re-submission.  It's now been 10. Still sitting there.

« Last Edit: April 09, 2013, 15:18 by stockastic »

« Reply #59 on: April 09, 2013, 15:19 »
0
Has anyone noticed that the submissions that have been in the queue the longest also end up way down in the "new" search results when they get approved, or is that just me?

I had some images approved that had been in queue for 2+ weeks and later in the day when they appeared in the search results they were on page 8 on a "new" files search.

I have started uploading one of my less important files immediately after a batch is approved to "get in the approval line" and then start uploading better files after 7-10 days.

Great strategy or delusional waste of time?

« Reply #60 on: April 09, 2013, 15:30 »
0
.
« Last Edit: May 12, 2014, 14:52 by Audi 5000 »

« Reply #61 on: April 09, 2013, 16:26 »
0
You should also try to time your files to first show up in the search on Monday.

That would be great, but review times aren't that predictable.


« Reply #62 on: April 12, 2013, 10:54 »
+1
13 days and still sitting.

Obviously something has changed at SS.  Either they've cut staff, or they have workflow problems or - dare I suggest - contributors are no longer 'equal': some of us have Disney Fast Passes and some wait in line.

« Reply #63 on: April 12, 2013, 11:17 »
+1
Yes many threads on SS with little or no answers from admin.  Some people have been waiting for over a month.  Just one thread example.

http://submit.shutterstock.com/forum/viewtopic.php?t=128001&postdays=0&postorder=asc&start=210

« Reply #64 on: April 12, 2013, 19:01 »
0
My photo and illustration (not vector) are in pending since 22 March and it's very painful to see someone around me got approve in 3-7 days and said there are selling as usual while I put a lot of effort in all my works and experience this.  :(

Last time on my photograph I have to wait almost a month as well... and the result came out like... 90% rejection from all photo which I normally got 70-90% approval rate in the last few months.

I hope this time it won't happen again...

« Reply #65 on: April 12, 2013, 19:04 »
+1
I delete some of my images in the middle batch and resubmit them again. I don't know this will ruin the queue or not, but just can't stand that all my work which I give all effort to just get buried right away after online.
« Last Edit: April 12, 2013, 20:31 by Gow27 »

fritz

  • I love Tom and Jerry music

« Reply #66 on: April 12, 2013, 19:39 »
+2
I guess the honeymoon is over!


 

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