I got paid on the 6th. Are you sure you reached your payout limit?

I was paid on March 6th as well -  via PayPal. Probably time to contact Shutterstock to ask about this if you haven't received yours

Also paid - did you check your Paypal email address is correct in your Shutterstock account settings?

Yes I checked it and is correct

Quote from: cathyslife on March 13, 2019, 12:29

I got paid on the 6th. Are you sure you reached your payout limit?

Yes I am sure

Also check that:
- your tax form is up to date;
- you reached your payout limit at the end of previous month, not at beginning of current month; and before any tax witholding (if any).

I also did not get paid up to today March 14th. (first time it happens)
I was told I am not alone and I should be patient and wait.
Well, I am both but that still does not give a specific date of payment.
It would be better if us affected got a clear answer.

who told you? have you communicated with shutterstock?

recieved a fast response from one of the exper user contributors that answered

Sorry to be a downer, but this is level 1 support. Which in my opinion means (always, not just for Shutterstock) that everything they say has a 50% chance of being right and 50% of being false. The only scope is to avoid giving level 2 support which would cost them money.

*, you'll get your money, alway did and alway will. Just wait.

Just a fast question to the ones above that rushed to be offensive:
Suppose that you have a small company that sells clothes to a big chain on a high fashion street.
They sell your clothes and you have a written contract they pay you in check 30 days later.
Time passes, you phone the big profitable clothes chain and they say: ok, you will be paid soon!
Would you still have the same response?
Then we could come and tell you: Why are you crying, hush, you will get your money sometime!

Next time, read carefully the posts: No one said he has a fear of not getting paid.
They all just wish to know when and what happened.
So keep the witty comments to your shop and let the others respond in a polite way, as they do!

*, you'll get your money, alway did and alway will. Just wait.

Edited to add that the quote above is not what was originally written. It's interesting that updating the post updates the quote now - it used not to. I think I may stop using the quote feature when rude messages are the topic - it makes a complete nonsense of my comment that editing the rudeness edits the quoting as well.


That's rude and inaccurate - great combination.

I've not had this happen to me, but other people have had payment mistakes from Shutterstock in the past and IMO the OP did exactly the right thing.

Checked his settings; asked if others using the same payment method had already received their payments and contacted SS directly.

There is no reason to even comment here if you have nothing constructive to contribute

Update: I just received an email, cheked on my PayPal account and I can confirm I just got paid by Shutterstock.
At the end, all is good, in accordance to the paid by the 15th promise.
I still just wished we had some info for that in advance.

So they paid on time in accordance with what they said they will do. Why do they need to tell people they will be doing what they said they would? Yes if there was a delay expected and they hadn't told people I can understand it.