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Author Topic: Shutterstock requires credentials for editorial now?  (Read 17032 times)

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« on: August 23, 2012, 11:25 »
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I just received the following e-mail from SS:

----------------------
Dear Ploink,

For your future editorial submissions that are taken at events, we will need credentials from the event organizers that allow you permission to take commercial photography at the event.  You can email these credentials to "credentials@shutterstock.com" prior to submitting your images.  Let us know if you have any additional questions.  Best Regards, Shutterstock Content Operations

If you have any questions, please contact support at submit@shutterstock.com

Thank You.

--ShutterStock Support
----------------------

Anybody else got this?  ???


« Reply #1 on: August 23, 2012, 11:29 »
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no and I had a few editorial approved just days ago, I believe it has to do with the dimension of the event and this turned up because somebody pulled their ears ;D

http://submit.shutterstock.com/forum/viewtopic.php?t=102160
« Last Edit: August 23, 2012, 11:31 by luissantos84 »


« Reply #3 on: August 23, 2012, 12:44 »
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I have submitted editorial photos from professional sports events to Shutterstock since 2008 and this is the first time they want this - still can't believe that they need this now  ???


« Reply #5 on: August 23, 2012, 13:03 »
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It is not easy to acquire photo passes.  In music it is not uncommon to have to sign a waiver or contract with the band ensuring that we will only use the images for the publication approved for the pass.  With the evolution of phone cameras and point and shoots the quality of fan photos is getting better and better.  This leads me to believe that agencies are at risk by allowing illegally obtained photos to be put up for sale.  If I had to guess they probably got a cease and desist letter from a lawyer that gave them a fright.  I've seen images of bands in the SS database that I know for a fact do not allow the syndication of their images without explicit written permission.  If you are shooting from the stands, you are taking a risk.  If you had permission to be there and to shoot then simply re-upload and attach a link to your pass.  No problem!

Mat

I have tried here in Portugal to get a pass to a big music festival called Optimus Alive and nothing happenned, pretty much I have emailed and phone them like 10x times and their reply first was that I was calling too soon, other that I need to call other services, other that I need to wait etc.. excuses and excuses.. I was trying the red carpet at SS but I had no details from the festival because they havent told me anything so I couldnt provide any details for SS.. very upsetting and makes me think that the cool music gigs are only for people already inside that business

WarrenPrice

« Reply #6 on: August 23, 2012, 13:07 »
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It is not easy to acquire photo passes.  In music it is not uncommon to have to sign a waiver or contract with the band ensuring that we will only use the images for the publication approved for the pass.  With the evolution of phone cameras and point and shoots the quality of fan photos is getting better and better.  This leads me to believe that agencies are at risk by allowing illegally obtained photos to be put up for sale.  If I had to guess they probably got a cease and desist letter from a lawyer that gave them a fright.  I've seen images of bands in the SS database that I know for a fact do not allow the syndication of their images without explicit written permission.  If you are shooting from the stands, you are taking a risk.  If you had permission to be there and to shoot then simply re-upload and attach a link to your pass.  No problem!

Mat



I have tried here in Portugal to get a pass to a big music festival called Optimus Alive and nothing happenned, pretty much I have emailed and phone them like 10x times and their reply first was that I was calling too soon, other that I need to call other services, other that I need to wait etc.. excuses and excuses.. I was trying the red carpet at SS but I had no details from the festival because they havent told me anything so I couldnt provide any details for SS.. very upsetting and makes me think that the cool music gigs are only for people already inside that business

My personal opinion is that they are pushing their Red Carpet program.  Getting credentials thru them has some long-term restrictions.

As for credentials -- I'm not sure what they want to see.  Will an email from promoter work?
So far, I've not been asked to provide credentials. 
Also -- what about my images from 1982?  Will I need to provide credentials or would "tear-sheets" suffice?
Hmmmmmmmmmm...
 ???
« Last Edit: August 23, 2012, 13:10 by WarrenPrice »

« Reply #7 on: August 23, 2012, 13:11 »
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Warren the "problem" of the Red Carpet is that you need to provide the details of the event, you need to contact the event production and ask what they request to get a pass etc etc

basically it would be cool that SS do that for us

Special event coverage and celebrity shots are always in great demand with photo buyers. Shutterstock is here to help get you and your camera close to the action! Whether it be backstage at a concert or in the press pit of a political or sporting event, Shutterstock can help. All we ask is that you fill out the form below (one form per event please!) along with the completed documentation you received from the event organizer or media department.

We understand that each event may have different requirementsso the more details you give us, the more effective we can be. For example, is a reference letter on company letterhead required? Do event organizers require information on how Shutterstock licenses images? The more information we have, the easier it will be to get you access to that special event. Remember, we cannot guarantee that you will be granted access, but we will take all reasonable steps to help you capture the images you want for your Shutterstock portfolio.

To participate in Shutterstock's On The Red Carpet program, you must agree to license the resulting photos through Shutterstock exclusively for two (2) years.

Please enter the following information in order to generate an application to send to us. Remember, one application per event. If you have several events planned, please fill out a separate form for each event. A Shutterstock On the Red Carpet team member will get back to you within 24 hours.


http://submit.shutterstock.com/red_carpet.mhtml

« Reply #8 on: August 23, 2012, 13:11 »
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My point is not about not having the credentials - as I have them - it's about jumping through yet another hoop... :P

« Reply #9 on: August 23, 2012, 13:12 »
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My point is not about having the credentials - as I have them - it's about jumping through yet another hoop... :P

come on, you have them....

WarrenPrice

« Reply #10 on: August 23, 2012, 13:14 »
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Warren the "problem" of the Red Carpet is that you need to provide the details of the event, you need to contact the event production and ask what they request to get me a pass etc etc

basically it would be cool that SS do that for us


Getting credentials isn't the problem, Luis.  I've worked for sports media since 1980.  I can usually "just walk in."  My confusion is about providing proof to SS ... they don't know me.   ::)

« Reply #11 on: August 23, 2012, 13:15 »
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Warren the "problem" of the Red Carpet is that you need to provide the details of the event, you need to contact the event production and ask what they request to get me a pass etc etc

basically it would be cool that SS do that for us


Getting credentials isn't the problem, Luis.  I've worked for sports media since 1980.  I can usually "just walk in."  My confusion is about providing proof to SS ... they don't know me.   ::)

like Mat said you pretty much shoot the credentials/pass and show them, dont understand how hard that is
« Last Edit: August 23, 2012, 13:18 by luissantos84 »

WarrenPrice

« Reply #12 on: August 23, 2012, 13:18 »
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Warren the "problem" of the Red Carpet is that you need to provide the details of the event, you need to contact the event production and ask what they request to get me a pass etc etc

basically it would be cool that SS do that for us


Getting credentials isn't the problem, Luis.  I've worked for sports media since 1980.  I can usually "just walk in."  My confusion is about providing proof to SS ... they don't know me.   ::)

like Mat said you pretty much shoot the credentials/pass and show them, dont understand how hard that it

What "Pass?"  At motocross race they issue me a vest that says either "PRESS" or "PHOTOGRAPHER."  Am I suppose to photograph myself?

 ??? ::) ;D

« Reply #13 on: August 23, 2012, 13:18 »
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Getting credentials isn't the problem, Luis.  I've worked for sports media since 1980.  I can usually "just walk in."  My confusion is about providing proof to SS ... they don't know me.   ::)

That's exactly the point, there are places where I don't need credentials because people know me, there are places where you are just given your photo vest at the beginning of the event and return it afterwards, there are places where the "credentials" are just an e-mail in a foreign language - german in my case. So, no, I don't see this as a minor annoyance...

« Reply #14 on: August 23, 2012, 13:19 »
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Warren the "problem" of the Red Carpet is that you need to provide the details of the event, you need to contact the event production and ask what they request to get me a pass etc etc

basically it would be cool that SS do that for us


Getting credentials isn't the problem, Luis.  I've worked for sports media since 1980.  I can usually "just walk in."  My confusion is about providing proof to SS ... they don't know me.   ::)

like Mat said you pretty much shoot the credentials/pass and show them, dont understand how hard that it

What "Pass?"  At motocross race they issue me a vest that says either "PRESS" or "PHOTOGRAPHER."  Am I suppose to photograph myself?

 ??? ::) ;D

you dont have a paper? ok they know you but sure there is some proof and registration of that event

WarrenPrice

« Reply #15 on: August 23, 2012, 13:25 »
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Warren the "problem" of the Red Carpet is that you need to provide the details of the event, you need to contact the event production and ask what they request to get me a pass etc etc

basically it would be cool that SS do that for us


Getting credentials isn't the problem, Luis.  I've worked for sports media since 1980.  I can usually "just walk in."  My confusion is about providing proof to SS ... they don't know me.   ::)

like Mat said you pretty much shoot the credentials/pass and show them, dont understand how hard that it

What "Pass?"  At motocross race they issue me a vest that says either "PRESS" or "PHOTOGRAPHER."  Am I suppose to photograph myself?

 ??? ::) ;D

you dont have a paper? ok they know you but sure there is some proof and registration of that event

NOPE!!  I could submit a tear-sheet with my article and images ... but that is usually 90 days after the event.  Or, they could read my blogs (or the event blog), which does not specify any authorization.
As a matter of fact -- publications give me credit and pay me but no where do they say -- "Warren Price was Authorized to take these pictures. "  :P

PS: there have been times when I got emails from event organizers, asking if I was covering their event. 
Would that be "credentials?"   ;D

« Reply #16 on: August 23, 2012, 13:32 »
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I dont know jack about credentials etc but I can understand your pain, for sure somebody from SS will show up and help us out

my 1st attempt to shoot a big festival was a big failure due to the event production replies, I will be moving to the UK in a near future and I would love to do a few (if not a ton) concerts and other, will see how this goes


LSD72

  • My Bologna has a first name...
« Reply #17 on: August 23, 2012, 13:40 »
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I have been to some events where you can buy your own pass. All it is, is a different colored wrist band. Forget the extra hoop. I will stick with Alamy for news and editorial.

« Reply #18 on: August 23, 2012, 13:47 »
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I have been to some events where you can buy your own pass. All it is, is a different colored wrist band. Forget the extra hoop. I will stick with Alamy for news and editorial.

Problem is, while I yet have to sell an editorial sports photo at Alamy, they are selling very well at SS...
« Last Edit: August 23, 2012, 13:59 by Ploink »

LSD72

  • My Bologna has a first name...
« Reply #19 on: August 23, 2012, 13:50 »
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I have been to some events where you can buy your own pass. All it is, is a different colored wrist band. Forget the extra hoop. I will stick with Alamy for news and editorial.

Problem is, while I yet have to sell an editorial sports photo at Alamy, they are selling very good at SS...

Well then, I guess whoever you get permission from... maybe write up a paper for them to sign if they will. Like those events, I was not into Photography then but I knew who ran things. Just type some type of Clearance statement up and have them sign. Only you can say if the extra steps are worth it to you.


« Reply #21 on: August 23, 2012, 14:35 »
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Just add a note stating who your credentials were issued through if you don't have a physical pass.  I would speculate that motorcross events won't be as stringently monitored as NFL, MLB and major music acts. 

I've been issued the NFL vest too but they also give you a lanyard with the date and game info on it for security check points. 

As for writing directly to promoters and asking for credentials for nothing other than the sake of taking pictures....good luck.  You have a better chance of winning the lottery I've found in my experience and I do have a lot of experience.  In order to get legit credentials for events you need to have a publication apply on your behalf.  In other words, there needs to be a benefit for the promoter such as media coverage.  Someone mentioned buying a photo pass for an event..I've never seen or heard of that before.  They are always non-transferable and the will call counter holding the passes will undoubtedly ask for your ID.

thanks for sharing Mat but what does SS do? nothing?

« Reply #22 on: August 23, 2012, 14:39 »
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Is it my imagination that SS is the only site that makes you jump through hoops if you don't have the credentials?  I haven't tried any editorial shooting coz SS put me off on it with their requirements for the Red Carpet program.

Wonder if there's a thread on here stating the sites and their editoial requirements.  I'll have to look on that later.

WarrenPrice

« Reply #23 on: August 23, 2012, 14:44 »
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Is it my imagination that SS is the only site that makes you jump through hoops if you don't have the credentials?  I haven't tried any editorial shooting coz SS put me off on it with their requirements for the Red Carpet program.

Wonder if there's a thread on here stating the sites and their editoial requirements.  I'll have to look on that later.

You've touched on the point, Anita, that I was trying so inadequately (got too emotional) to make.  SS wants "exclusive rights" to the editorial stuff and attempts to force your acceptance of Red Carpet requirements -- I think that is two years of exclusive use of ALL images taken at an event.

Just sayin'....   :P

ruxpriencdiam

    This user is banned.
  • Location. Third stone from the sun
« Reply #24 on: August 23, 2012, 14:46 »
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No email here either about credentials.

Now i do know how you can get a press pass if anyone wants to know how?

It does cost a little money but not much compared to some i have found out about.


 

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