MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Hongover on October 26, 2015, 13:21

Title: Shutterstock site is down right now
Post by: Hongover on October 26, 2015, 13:21
I'm sure they'll get it back up eventually, but we won't see any sales as long as the site is down.
Title: Re: Shutterstock site is down right now
Post by: weathernewsonline on October 26, 2015, 15:01
It's back up now but no video sales.....sales in a massive slump at SS for me right now but will probably come back later.
Title: Re: Shutterstock site is down right now
Post by: Microstockphoto on October 26, 2015, 15:04
I wonder whats going on at ss because my sales are down and todays outage didnt help
Title: Re: Shutterstock site is down right now
Post by: Kenny on October 26, 2015, 15:25
ShutterStock's aware of site issues today. They tweeted (https://twitter.com/KubrixDesign/status/658694319705083904) about it 3 hours ago (10:21 AM).
Title: Re: Shutterstock site is down right now
Post by: Dumc on October 26, 2015, 15:29
It wasn't down for me. But I'm always logged in.
Title: Re: Shutterstock site is down right now
Post by: Microstockphoto on October 26, 2015, 15:39
@KubrixDesign Would you mind DMing us your username? We'd like to look into your account and make this up to you.

One complaint from a buyer and he gets compensated but let their contributors down time and time again
Title: Re: Shutterstock site is down right now
Post by: Hongover on October 26, 2015, 15:46
It wasn't down for me. But I'm always logged in.

The contributor area seems to be OK. It's the buyer's side that's completely down.
Title: Re: Shutterstock site is down right now
Post by: weathernewsonline on October 26, 2015, 15:57
I wonder whats going on at ss because my sales are down and todays outage didnt help

Sales started to get quite good there at SS for me and then suddenly stopped, don't know why but maybe they will come back...hard to say.  Ideally all three sites that I submit too would be going full throttle :)
Title: Re: Shutterstock site is down right now
Post by: Hongover on October 26, 2015, 17:50
This is really unacceptable. They have a downtime of 4h 27m today (the most for the year) so far with no resolution in sight. That's 4 hours more downtime than the norm for most tech companies.

Someone need to get fired because this affects contributors more than SS itself. They're still getting subscription payments, but they're losing out on on-demand sales as well...and that can add up to $50,000 - $100,000 for the day.
Title: Re: Shutterstock site is down right now
Post by: riffmax on October 26, 2015, 17:52
Must be the new tech guy.
Title: Re: Shutterstock site is down right now
Post by: etudiante_rapide on October 26, 2015, 18:08
this is something i don't know even if it happens regularly. only that sales have been bad and spotty for a few months. i am wondering that our sales have gone down not because we are getting scr*wed by ss
but more so due to site being down more than usual.
if we can't get in or if the site is not up 100% or down in certain areas, it can explain why some of us are seeing a significant drop in sales.

does anyone know if it is only affecting certain countries??? most of my sales used to come from EC
and for the downtime, EC has not been buying from me. i wonder.
Title: Re: Shutterstock site is down right now
Post by: Mantis on October 26, 2015, 18:40
this is something i don't know even if it happens regularly. only that sales have been bad and spotty for a few months. i am wondering that our sales have gone down not because we are getting scr*wed by ss
but more so due to site being down more than usual.
if we can't get in or if the site is not up 100% or down in certain areas, it can explain why some of us are seeing a significant drop in sales.

does anyone know if it is only affecting certain countries??? most of my sales used to come from EC
and for the downtime, EC has not been buying from me. i wonder.


Spotty is a good word. I am desparate for a big fat sale before saturday just to meet my average. Right now i am $300 down. That much in one week has never happened for me from any one agency, except alamy, which isnt micro.
Title: Re: Shutterstock site is down right now
Post by: anathaya on October 26, 2015, 19:32
They're still getting subscription payments, but they're losing out on on-demand sales as well...and that can add up to $50,000 - $100,000 for the day.

How do you get that number?
Title: Re: Shutterstock site is down right now
Post by: Hongover on October 26, 2015, 19:52
They're still getting subscription payments, but they're losing out on on-demand sales as well...and that can add up to $50,000 - $100,000 for the day.

How do you get that number?

Shutterstock 2nd Quarter Revenue is $104 Million. There are roughly 90 days in a quarter, so it comes out to about $1.15 million revenue per day. I know that most sales happen on weekdays, so it's higher than the estimated average...maybe as high as $1.3 million in revenue per weekday.

And since on demand sales makes up about 5-10% of sales for contributors, and Extended license sales to be much lower and they were down for 4.5 hours of sales prime-time, you get about $50,000 to $100,000 when you add up all those factors.
Title: Re: Shutterstock site is down right now
Post by: anathaya on October 27, 2015, 00:51
They're still getting subscription payments, but they're losing out on on-demand sales as well...and that can add up to $50,000 - $100,000 for the day.

How do you get that number?

Shutterstock 2nd Quarter Revenue is $104 Million. There are roughly 90 days in a quarter, so it comes out to about $1.15 million revenue per day. I know that most sales happen on weekdays, so it's higher than the estimated average...maybe as high as $1.3 million in revenue per weekday.

And since on demand sales makes up about 5-10% of sales for contributors, and Extended license sales to be much lower and they were down for 4.5 hours of sales prime-time, you get about $50,000 to $100,000 when you add up all those factors.

Thanks for the explanation.
Title: Re: Shutterstock site is down right now
Post by: gbalex on October 27, 2015, 04:26
For the last two years shutterstock is down more than any other micro site. This is a regular occurrence.
Title: Re: Shutterstock site is down right now
Post by: marthamarks on October 27, 2015, 08:33
I just got an apologetic email from SS. Everybody else must have too. Let's hope they're "on it" for real.
Title: Re: Shutterstock site is down right now
Post by: Shelma1 on October 27, 2015, 08:46
Now Dreamstime seems to be down.
Title: Re: Shutterstock site is down right now
Post by: DavidZydd on October 27, 2015, 17:22
SS is back to normal now.
Title: Re: Shutterstock site is down right now
Post by: baran on October 28, 2015, 10:09
It works pretty slow right now...
Title: Re: Shutterstock site is down right now
Post by: Stock Wife on October 28, 2015, 11:11
Our video clips are showing up but no images. On the contributor side, anyways. It looks pretty strange.
Title: Re: Shutterstock site is down right now
Post by: Shelma1 on October 28, 2015, 11:15
Definitely broken again. Can't get past page 1 of search results on the buyer side, and 90% of my images have disappeared on the seller side.
Title: Re: Shutterstock site is down right now
Post by: SianC on October 28, 2015, 11:18
Yep, most of my images are gone on the seller side as well.
Title: Re: Shutterstock site is down right now
Post by: Dumc on October 28, 2015, 11:19
Yes, I tried to search for some photos and I get this "Sorry, something went wrong" error.
Title: Re: Shutterstock site is down right now
Post by: ferdinand on October 28, 2015, 11:23
...only 157 files in my image gallery - instead of thousands....
Title: Re: Shutterstock site is down right now
Post by: Dumc on October 28, 2015, 11:27
0 active clips and images

I guess it's a real miracle that I had some sales today.
Title: Re: Shutterstock site is down right now
Post by: Dog-maDe-sign on October 28, 2015, 11:33

only 81 active images instead of more than 400
Title: Re: Shutterstock site is down right now
Post by: Artist on October 28, 2015, 11:36
Same here.. only 2 images in a port of 500  :-\
Title: Re: Shutterstock site is down right now
Post by: photostockad on October 28, 2015, 11:40
The same problem.
Title: Re: Shutterstock site is down right now
Post by: BigBubba on October 28, 2015, 11:43
Zero active images !!!!


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Title: Re: Shutterstock site is down right now
Post by: ferdinand on October 28, 2015, 11:47
it s back
Title: Re: Shutterstock site is down right now
Post by: sgoodwin4813 on October 28, 2015, 11:50
Weird - mine is down more than 800 images from what it should be.  I assume it's a bug on the contributor side because it's been a good day for sales including an SOD for almost $70 just a few minutes ago.  As long as sales come in I don't care about some weirdness on the contributors side assuming they get it sorted out eventually.