MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: cpaulfell on July 28, 2014, 23:41

Title: Shutterstock website not available
Post by: cpaulfell on July 28, 2014, 23:41
Not only the contributor site but also Shutterstock.com is not available.

The connection times out - "The server at www.shutterstock.com (http://www.shutterstock.com) is taking too long to respond."

I am currently in North Africa and the site has been down for about 10 hours now.

I am able to connect using a VPN through New York.
Title: Re: Shutterstock website not available
Post by: Monty-m-gue on July 29, 2014, 03:04
That must explain dreadful earnings on SS yesterday. Without knowing this, it looked like they had pulled my portfolio...

Was SS down anywhere else in the world..?
Title: Re: Shutterstock website not available
Post by: Ariene on July 29, 2014, 03:12
No problems with access in Poland, but sales are dead.
Title: Re: Shutterstock website not available
Post by: wordplanet on July 29, 2014, 17:16
I had trouble uploading new files here in New York using Firefox this afternoon but found a solution. I tried to upload the same 2 files four times - then I switched to Google Chrome and they uploaded just fine. I could access the site from both browsers, but uploads timed out in Firefox.

Have you tried a different browser? Hope that works for you!  8)

Title: Re: Shutterstock website not available
Post by: sgoodwin4813 on July 29, 2014, 21:36
It's not working for me right now either - hope it is just a temporary glitch.
Title: Re: Shutterstock website not available
Post by: pixel8 on July 29, 2014, 23:29
Just the news I was looking for, Sales down yesterday and today! Uploaded today just fine.
Title: Re: Shutterstock website not available
Post by: rene on July 30, 2014, 00:52
Dead in China as well.
Needs VPN to work.
Title: Re: Shutterstock website not available
Post by: sgoodwin4813 on July 30, 2014, 12:27
I submitted some earlier today but now it is inaccessible again.  I hope the buyer side is working...
Title: Re: Shutterstock website not available
Post by: etudiante_rapide on July 30, 2014, 14:21
DROGA ! the stench smells of IStock before they sold it.
Really,  lower management have well been asleep at the wheel a long time ago,
(Rinderhart's thread as well as on Ss own forum, which also has 2 threads on this topic.

But who really cares,huh???  Lower mgtment, IT, Terminator Reviewers, etc their paychecks still get deposited.  ho hum !
Title: Re: Shutterstock website not available
Post by: dpimborough on August 01, 2014, 15:05
Yup no access to the sales or contributor site  :'(
Title: Re: Shutterstock website not available
Post by: suzbah on August 01, 2014, 15:15
Dead in UK too
Title: Re: Shutterstock website not available
Post by: Cesar on August 01, 2014, 15:17
sleeping, not dead  ;D

how long is down?
Title: Re: Shutterstock website not available
Post by: ITsME on August 01, 2014, 15:17
Yep Shutterstock is out here to now. :-\
Title: Re: Shutterstock website not available
Post by: wordplanet on August 01, 2014, 15:25
Out here in New York too no matter which browser I try  :(
Title: Re: Shutterstock website not available
Post by: noodle on August 01, 2014, 15:27
DEAD in Toronto
Title: Re: Shutterstock website not available
Post by: trucic on August 01, 2014, 15:29
Not available in Serbia, too... :(
Title: Re: Shutterstock website not available
Post by: dpimborough on August 01, 2014, 15:29
And now Bigstock is down too  :(
Title: Re: Shutterstock website not available
Post by: dpimborough on August 01, 2014, 15:30
DEAD in Toronto

Isn't that the name of an 80's band?  ;D
Title: Re: Shutterstock website not available
Post by: etudiante_rapide on August 01, 2014, 15:31
ohoh, SStock parachuted the old IStock IT team !!! along with their review team et al.  :o
Title: Re: Shutterstock website not available
Post by: ultimagina on August 01, 2014, 15:34
4:33pm in NJ, the site is still down.
Title: Re: Shutterstock website not available
Post by: Valo on August 01, 2014, 15:35
Not working for me, USA.
Title: Re: Shutterstock website not available
Post by: noodle on August 01, 2014, 15:37
DEAD in Toronto

Isn't that the name of an 80's band?  ;D

no - but you can go ahead and use it :)
Title: Re: Shutterstock website not available
Post by: dbvirago on August 01, 2014, 15:38
I probably had so many sales it broke something.
Title: Re: Shutterstock website not available
Post by: jsfoto on August 01, 2014, 15:40
Down in Germany too (together with Bigstock)
Title: Re: Shutterstock website not available
Post by: ultimagina on August 01, 2014, 15:40
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log
Title: Re: Shutterstock website not available
Post by: trucic on August 01, 2014, 15:41
Finaly - recovering!
Title: Re: Shutterstock website not available
Post by: jsfoto on August 01, 2014, 15:46
Back in Germany ... things are changing so quickly in our world  ;D
Title: Re: Shutterstock website not available
Post by: etudiante_rapide on August 01, 2014, 15:54
Back in Germany ... things are changing so quickly in our world  ;D

not quick enough that the cows have left the barn 8)
Title: Re: Shutterstock website not available
Post by: cascoly on August 01, 2014, 15:58
Back in Germany ... things are changing so quickly in our world  ;D

not quick enough that the cows have left the barn 8)


5-10 minute outage just now  - had been uploading steadily over last few days and reviews have been  very fast ( < 1 day)  so someone's still active!
Title: Re: Shutterstock website not available
Post by: dbvirago on August 01, 2014, 17:46
Don't know if this is new, but I just tried to look at my port sorted by new and get an error. I've sent a link to my port sorted by new to people so they can see my new stuff and now all they will get is. Maybe this helps  explain the slump over the last week

(http://www.brooksimages.com/img/s7/v154/p761424282-4.jpg)
Title: Re: Shutterstock website not available
Post by: gnirtS on August 01, 2014, 17:48
Don't know if this is new, but I just tried to look at my port sorted by new and get an error. I've sent a link to my port sorted by new to people so they can see my new stuff and now all they will get is. Maybe this helps  explain the slump over the last week

([url]http://www.brooksimages.com/img/s7/v154/p761424282-4.jpg[/url])


That was effecting pretty much everyone all week, sometimes new and popular are the only ones and work, other times new, popular, undiscovered and relevant all appear but produce errors unless you select popular.

Yet more more bug in their fragile IT infrastructure.
Title: Re: Shutterstock website not available
Post by: Rinderart on August 02, 2014, 15:39
Maybe Scott will come in and say. Everythings fine and sales are best they've ever been and no, there is no Dead zones  of the world that doesn't work and every submitter gets the same chances to sell. . And your Most Popular is your Most Popular...LOL Ya Right. My most popular is filled with new Images that haven't sold. How can this help anyone and how long is this going to go on.? My question of the day and....My god, It's getting extremely tiring to be negative about the best site. But where else can I moan and grown, They certainly don't seem to care.
Title: Re: Shutterstock website not available
Post by: etudiante_rapide on August 02, 2014, 15:45
Maybe Scott will come in and say. Everythings fine and sales are best they've ever been and no, there is no Dead zones  of the world that doesn't work and every submitter gets the same chances to sell. . And your Most Popular is your Most Popular...LOL Ya Right. My most popular is filled with new Images that haven't sold. How can this help anyone and how long is this going to go on.? My question of the day and....My god, It's getting extremely tiring to be negative about the best site. But where else can I moan and grown, They certainly don't seem to care.

the ole dude sounds like a scratched-record, but he is absolutemente correcte