MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: gnirtS on November 28, 2024, 07:50

Title: Some sort of bug today....
Post by: gnirtS on November 28, 2024, 07:50: Quite a few of us are seeing old, previously accepted assets appear in the rejected queue as "file processing error" with new ID numbers.

Others are seeing their profile size shrink or not display correct.

Anyone else got odd items in their recently reviewed queue?
Title: Re: Some sort of bug today....
Post by: fotoroad on November 28, 2024, 08:20: Quote from: gnirtS on November 28, 2024, 07:50
Quite a few of us are seeing old, previously accepted assets appear in the rejected queue as "file processing error" with new ID numbers.

Others are seeing their profile size shrink or not display correct.

Anyone else got odd items in their recently reviewed queue?
I find this problems in my I phone application
Title: Re: Some sort of bug today....
Post by: Jaggy on November 28, 2024, 08:36: Quote from: gnirtS on November 28, 2024, 07:50
Quite a few of us are seeing old, previously accepted assets appear in the rejected queue as "file processing error" with new ID numbers.

Others are seeing their profile size shrink or not display correct.

Anyone else got odd items in their recently reviewed queue?

I got 8 of them. Probably a computer bug which will get fixed sooner or later.
Title: Re: Some sort of bug today....
Post by: Shuttershock on November 28, 2024, 10:32: Yes I have the issue with the app. The app appears to have a new layout which may of triggered this……
Title: Re: Some sort of bug today....
Post by: gnirtS on November 28, 2024, 12:57: Quote from: Shuttershock on November 28, 2024, 10:32
Yes I have the issue with the app. The app appears to have a new layout which may of triggered this……

Its not the app - i dont have it installed. Im seeing this on the webpage. Its a backend issue.
Title: Re: Some sort of bug today....
Post by: zeljkok on November 28, 2024, 16:52: Same here - seeing same issue with file accepted 3 yrs ago, both app and website.
Title: Re: Some sort of bug today....
Post by: gnirtS on December 02, 2024, 14:17: Todays bug seems to be no thumbnail being generated or shown for anything at all in the review/pending/reviewed queue.
Title: Re: Some sort of bug today....
Post by: stocky on December 03, 2024, 11:28: Quote from: gnirtS on December 02, 2024, 14:17
Todays bug seems to be no thumbnail being generated or shown for anything at all in the review/pending/reviewed queue.

Same here.
Title: Re: Some sort of bug today....
Post by: gnirtS on December 03, 2024, 11:48: Indeed - 24hrs on they still havent bothered fixing it. Video thumbnails are fine.
Title: Re: Some sort of bug today....
Post by: stoker2014 on December 03, 2024, 14:32: I don't see any problems from the video.
Title: Re: Some sort of bug today....
Post by: gnirtS on December 03, 2024, 16:49: FWIW it seems submission still works - once approved new content appears in the portfolio as normal. You just cant see any image thumbnails in the reviewed, pending or to-submit lists. If you can submit blind, it works.
Title: Re: Some sort of bug today....
Post by: zeljkok on December 03, 2024, 21:08: I am sometimes surprised there are not more errors, considering overall data size their back-end / indexing engines are dealing with.