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Author Topic: Something strange at Shutterstock  (Read 6812 times)

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« on: December 14, 2007, 21:46 »
Okay, I received an email this evening asking me to verify my account at Shutterstock which I did.
Now here is the strange thing, I have been trying to get approval for the last three months and tonight it no longer is telling me that I need approval; just go ahead and upload. My next try was not to come till the 28th of this month.
Anyone else run into this? I'm going to give it a try and see what happens.  :-\

Well....I uploaded three files so I'll sit back and wait.
« Last Edit: December 14, 2007, 21:57 by rjphoto »

« Reply #1 on: December 14, 2007, 22:12 »
thank you for you info, I am in the same situation. I have just uploaded 4 images.


« Reply #2 on: December 14, 2007, 22:22 »
Good luck vphoto, I'll cross my fingers for both of us

« Reply #3 on: December 15, 2007, 03:13 »
Could the e-mail be a spam? I dont mean to scare you, but have you considered the possibility that somebody was just trying to get your user names and passwords? ...Were you asked to do the "verification" by clicking on any link in the respective e-mail message (potentially bringing you to a site looking just like SS, but not being SS)?

I may be overcautious, but this really sounds strange...

« Reply #4 on: December 15, 2007, 07:11 »
If you have an establised account with an agency why would you have to verify by email sound phishy  I would change the password on your account :o

« Reply #5 on: December 15, 2007, 08:26 »
I tripled checked that a few times, logging off and back on and it is their site. Just to play safe I did change my password, fortunately there is no money in my account.
It still says that I'm waiting on the approval of my three photos, just seems strange that it let me bypass my initial approval.

« Reply #6 on: December 15, 2007, 14:48 »

I have as well been awaiting my next application approval at shutterstock. My 2nd batch of photos shows that they were rejected, however, this time around I did not receive an email telling me to wait another 30 days.

I did notice that the "upload" section was still available to me. I have been continuing to upload more photos and they are showing as "pending" review. In response to those separate uploads (batches of 3-5 each), I've been receiving emails saying that they would be reviewed Mon-Fri during normal working hours etc ...

Perhaps they wanted more uploads to bolster the photo count here to close out the year?

I don't know ... I only hope I get my first approvals and that I get to start using SS like I've been hoping for months.


« Reply #7 on: December 15, 2007, 15:08 »
It still says that I'm waiting on the approval of my three photos...

Unless SS policies have changed, for the approval process you need to submit 10 pictures, not 3, and 7 of these 10 (you can upload them separately) have to be approved in order for the account to remain active.

« Reply #8 on: December 15, 2007, 15:15 »
Right Berryspun ... and that is what has been done in the past.

What we're trying to say here is that there are things going on that are unusual, strange, or out of the ordinary ...

I've been through the normal process in the past, most recently a few days ago with my 2nd application of 10 images followed by rejection. It has been the case in the past for them to send an email and shut down your "uploading" capability for 30 days.

That is currently not the case ... which is strange.


« Reply #9 on: December 15, 2007, 15:20 »
Ahhh... OK

« Reply #10 on: December 15, 2007, 16:47 »
Hi mwp1969,

Good luck with your upload. You may be right with them trying to acquire more photos and maybe they felt sorry for us poor souls who have been trying to get established.
I keep checking every few hours just to see if they come back and tell us...Sorry, due to technical issues you must resubmit 10 photos.

Let's hope the first of next week things take off

« Reply #11 on: December 15, 2007, 17:10 »
If you have an establised account with an agency why would you have to verify by email sound phishy  I would change the password on your account :o

Don't worry, no phishing:

« Reply #12 on: December 15, 2007, 17:37 »
That's good to know....still strange about accepting photos without going through the acceptance process.

« Reply #13 on: December 15, 2007, 18:31 »
i get this mail too... but cant confirm .. he always say the code is not correct... the write if i not confirm i will not get any pays after december... thats not good.. they send me the code... but it dont works...

because i am from germany i dont understand the mail really... only a link but it dont work...

This was the text:

Dear Submitter,
For increased security, and to ensure delivery of official communications from Shutterstock, please verify your email address by visiting the following page:


As an alternative, you may also visit our Email Verification page and enter the following verification code:


You will continue to accrue earnings from your submitted work and your gallery status has not changed. If you qualified for a payout in early December 2007 it will be mailed to you as usual. However, you will not receive any payments from Shutterstock after December 2007 until you confirm your email address.

Please confirm your active email address today. This is for your protection. Thank you.

Shutterstock Support

But the verification code dont work.. say always... Thats wrong. i know it is for my protection but it gets me on my nervs...

« Reply #14 on: December 15, 2007, 18:52 »
try using another browser just for the verification. I had the same problem once: verification
symbols/numbers were blurred on one browser and were seen much better on the other.


« Reply #15 on: December 16, 2007, 03:12 »
very interesting. I just uploaded a few to see what happens. Been rejected twice and still had a couple weeks to go for try 3.

« Reply #16 on: December 16, 2007, 14:55 »

I do believe that would be a tremendous gimick for them to get a temprary "spike" back into say 1st place for total number of images ... I wonder if they are approaching a magic threshold number that is important to their marketing ... or perhaps they're just in the "giving" mode for the holidays? Either way ... I hope I get my approvals in before I'm locked-out due to another batch of rejections ...


« Reply #17 on: December 23, 2007, 17:49 »
Hey mwp1969,

Have you heard anything on your uploads? It's been over a week, hope to hear something soon.

« Reply #18 on: December 26, 2007, 16:55 »

I went back in there today and the photos I had uploaded are still in "pending" approval status. I am still able to upload. It appears they've allowing uploads but may be stacking them up in the queue ... I don't know what they're doing.

I'm just prepared to wait another month ...

In the meantime, I will upload and replace those amongst my ten if I feel I have better new material as long as it allows me to upload. They may still need to review 10 so I think I'll keep it there ...



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