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Author Topic: Never thought I'd miss a subscription sale this much....  (Read 2634 times)

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« on: December 20, 2007, 10:58 »
Its been three long days and I still cannot access submit.shutterstock.com (www.shutterstock.com works fine).

I've cleared cache, deleted cookies, restarted computer, wireless router and modem with no luck. All the computers in my home have the same problem. (I'll try at work on Friday)

I sent an email to shutterstock support but now I think I should be contacting my ISP. Any other ideas? (i am really jonesing for a sub sale  ;D)

« Last Edit: December 20, 2007, 11:24 by digiology »

« Reply #1 on: December 20, 2007, 11:12 »
If you're not accepted after submission first batch, you must wait a month before trying again.

edit: excuse, haven't see you're already approved with many pictures in your portfolio...

So...I haven't the answer... :-\

« Last Edit: December 20, 2007, 11:16 by Smithore »

« Reply #2 on: December 20, 2007, 14:58 »
Digiology, that happens to me very frequently as well.  Oddly, it's more persistant in the evening or early morning.  I sneak in through the customer site as well though.

As for missing the subscriptions.... My sales have almost ceased.  I even had a 0 day this last weekend.  DT, on the other hand, is selling extremely well.  An odd assortment of photos too.


« Reply #3 on: December 21, 2007, 19:15 »
Well that was a loooong four days.

The SS support team was great trying to help me - although nothing they suggested was working. I was ready to call my ISP and then LIKE MAGIC it suddenly works again!!!!

Merry Xmas to me I guess.  :D :D

« Reply #4 on: December 22, 2007, 20:28 »
Seems to me they have a problem. Thumbnails are not showing up.


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