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Author Topic: SS changed the order of popular pictures !!!  (Read 14006 times)

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« on: October 18, 2011, 08:17 »
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Last week I had several pictures which appeared in first pages (sort by popular) after search, and today nothing (somes are visible in page 20 to 30  :(.

Did you experiment the same issue ?

It seems SS changed their sorting algorythm .

It's take long time and many sales to view our image in the very first pages and it's a shame we'll have to start all over again...


« Reply #1 on: October 18, 2011, 09:27 »
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holy frijoles... there's been a big change indeed ... the ones i had on top of the searches are nowhere to be found on the first 10 pages... :(

« Reply #2 on: October 18, 2011, 09:38 »
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Yep, well spotted. It looks like newer images (with downloads) have received a big boost. Probably a good thing as it was getting very difficult for new images to rise up the default sort order.

« Reply #3 on: October 18, 2011, 10:01 »
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WOW. The one image I had at or near the top of the search order is gone (well at least as far as page 25). Curiously another image with 2 orders of magnitude less downloads was on page 13. I hope this didn't permanently kill my one reliable image. It almost seems like an IS best match shift.

A slight boost to newer images would be nice though.

Cogent Marketing

« Reply #4 on: October 18, 2011, 10:07 »
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I have had two (similar) keyboard images hovering at the bottom of page 1 and mid-way on page 2 (I should mention my default page view is 100/per page) for a couple of months. I checked earlier today (Tuesday 18 Oct) and I noticed one of my images is in rank position 8 on the first line on page 1 and the other is ranked 94 (on the last line) of page 1. This is under the sort of POPULAR. Both the images have been downloaded two or three times everyday for about three months so I guess now that is beginning to show benefits in ranking. It is a big jump but I'm delighted! Edit. Forgot to mention these are on the search page Customer or Customers.
« Last Edit: October 18, 2011, 10:18 by Cogent Marketing »

« Reply #5 on: October 18, 2011, 10:18 »
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Not only a boost for newer images, that's for sure. I had two (similar) images of Australia on the first row in popular sort order. One stayed there, the other moved pages away. Same with a shot from Amsterdam. It was on the first rows of Holland and Amsterdam search. I now stopped looking for it on page 15! Other popular shots seem to got a boost though.

« Reply #6 on: October 18, 2011, 10:18 »
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I think it is a bug. I had 4 images on the first page of a popular search. They are gone from that search and most of my neighbours from the 1st page seem to be gone too.
Images that used to be on pages 4-10 seem to have moved up but I haven't been tracking them so closely.

Slovenian

« Reply #7 on: October 18, 2011, 10:37 »
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Wow, this works great for my photos, tens of my photos on first page, even on first place. It's about time, new contributors get a chance, instead of favouring only old, established photos. Equal chances and I love it! ;D

« Reply #8 on: October 18, 2011, 10:38 »
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My image that disappeared is 4 years old, but the one that I found on page 13 is less than 4 years (by about a month), so I wonder if they booted images older than 4 years? Another possibility is that it is just over 4 MP I think so maybe a penalty for smaller images? I am just speculating here. Hopefully this is just a short term hiccup. It does still appear in position 9 for "relevant" search which is about where it was before. Since the default is "most popular" I am guessing that is where most buyers leave it though.

« Reply #9 on: October 18, 2011, 10:54 »
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The real question that matters to me is whether it will impact my sales.

Is anyone seeing bigger sales today because of it?

Me, I'm seeing a normal sales day today.  I haven't checked how well my images are ranking in search, but I was looking at my sales before seeing this thread and wondering why my newer images don't seem to be selling like new images used to.  So whatever shift just happened doesn't seem to be impacting me.

« Reply #10 on: October 18, 2011, 10:55 »
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My image that disappeared is 4 years old, but the one that I found on page 13 is less than 4 years (by about a month), so I wonder if they booted images older than 4 years? Another possibility is that it is just over 4 MP I think so maybe a penalty for smaller images? I am just speculating here.

This is not the case. One of my images is from May, downsized to 9 MP, downloaded almost 500 times since May.
Gone from the popular sort.
It must appear in other searches though, because it was downloaded today nevertheless.

rinderart

« Reply #11 on: October 18, 2011, 11:12 »
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Mine haven't changed at all??

« Reply #12 on: October 18, 2011, 11:19 »
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Will be interesting to see what it does to my sales!

« Reply #13 on: October 18, 2011, 11:35 »
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Strange is that order of popular images in my portfolio is different from overall order in Shutterstock.

rinderart

« Reply #14 on: October 18, 2011, 11:36 »
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I recant. Mine just changed to 180 degrees Opposite. first is last. were on this at SS. everyones writing support.Suggest everyone do it.

microstockphoto.co.uk

« Reply #15 on: October 18, 2011, 12:13 »
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provide it doesn't last forever and things return to normal soon, a random shake once in a while - be it a glitch or deliberate - seems like a great way to give lost pictures a second chance

« Reply #16 on: October 18, 2011, 12:14 »
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On the bright side...

We are all probably (temporarily) enjoying sales on pictures that would never normally sell because they are normally buried.

Assuming search is restored to what it was yesterday, and our best sellers are back on top, now our low sellers could enjoy a bit of a boost moving forward thanks to the sales they're getting today.  Not that they'll be back near the top again, but if they have a few downloads thanks to today's change (mistake?), maybe they won't be at the bottom anymore?


lagereek

« Reply #17 on: October 18, 2011, 12:17 »
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GOOD!

rinderart

« Reply #18 on: October 18, 2011, 12:22 »
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On the bright side...

We are all probably (temporarily) enjoying sales on pictures that would never normally sell because they are normally buried.

Assuming search is restored to what it was yesterday, and our best sellers are back on top, now our low sellers could enjoy a bit of a boost moving forward thanks to the sales they're getting today.  Not that they'll be back near the top again, but if they have a few downloads thanks to today's change (mistake?), maybe they won't be at the bottom anymore?

yes sir.

« Reply #19 on: October 18, 2011, 12:22 »
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I had three number one positions and now have dropped out of site...hope its temp.

« Reply #20 on: October 18, 2011, 12:43 »
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Wow, what a bad move! I also took a hit and I only hope it's temporary. Search for "woman fitness" for example, you'll get on the first page irrelevant glamour shots, nudes, lingerie, a girl sitting on a beach...
Looks like Jon's nephew dropped his Lego toys between SS server's cog wheels.

lagereek

« Reply #21 on: October 18, 2011, 12:49 »
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Wow, what a bad move! I also took a hit and I only hope it's temporary. Search for "woman fitness" for example, you'll get on the first page irrelevant glamour shots, nudes, lingerie, a girl sitting on a beach...
Looks like Jon's nephew dropped his Lego toys between SS server's cog wheels.

Wow!  are you in every thread?

« Reply #22 on: October 18, 2011, 13:16 »
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Best sellers lost, real most popular in gallery in search show up  way behind some images with few downloads.

Dont like it at all , sales more than 2X less than same days last week .

Adding the fact and  that the images that were approved 24 hours ago are still not in my gallery nor in search
makes my SS day everything but perfect.

I hope they will change it to normal...

« Reply #23 on: October 18, 2011, 14:56 »
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On the SS Forum an SS person said that it is a bug they are working on.

forumguru said

"Hi all,

Thanks for your feedback. This is related to a bug that we are working on correcting."

Glad to hear it is a bug and not a new IS style best match shake.

rubyroo

« Reply #24 on: October 18, 2011, 15:08 »
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Glad to see an SS representative actively answering concerns in the forums after all this time.  I wonder why they let so many questions run on unanswered for so long.   I love SS, but have found their lack of forum presence very odd.

The bug's caused a sales drop for me too today.  :(


 

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