Author Topic: SS Down? (Read 6269 times)

w7lwi · « **on:** February 12, 2016, 21:11 »

I've been unable to connect with SS all afternoon. Usually times out after several minutes. Anyone else?

60D · « **Reply #1 on:** February 12, 2016, 22:08 »

Up here.

Mantis · « **Reply #2 on:** February 12, 2016, 22:23 »

I thought it was just taking forever to compute my huge royalties but then I woke up and it was down. Back up now.

stockVid · « **Reply #3 on:** February 13, 2016, 04:58 »

The FTP is still not working correctly.

I have several clips 'stuck' in the FTP from yesterday and it looks like today (Saturday) is going to be the same problem.

w7lwi · « **Reply #4 on:** February 13, 2016, 12:00 »

I never could connect yesterday. This morning it seems to be back to what passes for normal. Several comments on the SS forum about slow processing. I did upload an image via FTP yesterday morning and it went through fine. Edited right away and it was approved this morning. I don't know the correlation between single image FTP processing and clip processing. I'm sure there must be a difference.

spike · « **Reply #5 on:** February 13, 2016, 12:28 »

FTP dead here as well

stockVid · « **Reply #6 on:** February 14, 2016, 09:09 »

Shutterstock FTP completely stuck.
Friday - new upload - nothing processed.
Saturday - new upload - nothing processed.
Sunday - new upload - nothing processed.

No video clips are moved from the FTP for processing.

enstoker · « **Reply #7 on:** February 14, 2016, 11:03 »

FTP dead here, as well.

Red Dove · « **Reply #8 on:** February 14, 2016, 11:08 »

A bit slow and when I click on "Contributor" I get an "oops - something went wrong" and a picture of meerkats to make me feel better.

stockVid · « **Reply #9 on:** February 15, 2016, 20:39 »

SS ftp is still down. I thought it would have been fixed today.

After reading their forums things appear to be getting worse. It looks like they are in disarray. It's odd that no one at SS has said anything about this mess.

Mantis · « **Reply #10 on:** February 15, 2016, 21:19 »

I just site mailed them about my stuck videos. See how long it takes to fix. I hope they can pull in the files and we don't have to reap. I am submitting 4k, so it takes awhile.

cobalt · « **Reply #11 on:** February 15, 2016, 21:56 »

People reporting ftp problems here in Germany as well. Very frustrating at the moment, inspections take long, now ftp is broken and pond5 needs more than 2 months for reviews.

They are 80% of the video market for me and my files are not moving online. I guess I should start doing christmas stock.

enstoker · « **Reply #12 on:** February 16, 2016, 00:27 »

SS not cares about FTP problems or any problems at all.
They are moving in new flat

Tror · « **Reply #13 on:** February 16, 2016, 00:30 »

Problems here in Singapore as well. Uploaded files not showing up in the content Editor. This issue should get resolved ASAP.

click_click · « **Reply #14 on:** February 16, 2016, 03:16 »

FTP footage processing not working.

Funny, as the contact page isn't working but the rest of the site works...

gcrook · « **Reply #15 on:** February 16, 2016, 04:37 »

Nothing has shown up since Friday.It's uploading now but not sure if im wasting my time.
Btw did anyone have footage sales reported on Monday?Just curious since it's rather strange to not get at least one.

rod-09 · « **Reply #16 on:** February 16, 2016, 04:56 »

Same problem in France $:-\$

Stuck in FTP....

Red Dove · « **Reply #17 on:** February 16, 2016, 05:54 »

Getting vector error message "did not upload a corresponding JPG" - but the file eventually appears a half hour later.

......Instead of flashing the cash on more room for their beanbags and ambient muzak breakout area, SS should be fixing the buggiest, most unreliable site of all the agencies I work with.

stockVid · « **Reply #18 on:** February 16, 2016, 06:13 »

Quote from: gcrook on February 16, 2016, 04:37

Nothing has shown up since Friday.It's uploading now but not sure if im wasting my time.
Btw did anyone have footage sales reported on Monday?Just curious since it's rather strange to not get at least one.

I had sales on Monday.

I'm guessing it's a waste of time uploading. The same problem happened last year and all was lost.

PZF · « **Reply #19 on:** February 16, 2016, 06:34 »

Not down, but flakey. Image gallery showing only latest 3 uploads, stats not updating as quickly as usual.....

click_click · « **Reply #20 on:** February 16, 2016, 11:35 »

Footage sale that appeared 1 hour ago is now gone. $:-\$

Dog-maDe-sign · « **Reply #21 on:** February 16, 2016, 11:52 »

Quote from: click_click on February 16, 2016, 11:35

Footage sale that appeared 1 hour ago is now gone. $:-\$

My sales too. Are showing on the map and appear/disappear in the erning by date.

click_click · « **Reply #22 on:** February 16, 2016, 13:14 »

Quote from: Dog-maDe-sign on February 16, 2016, 11:52

Quote from: click_click on February 16, 2016, 11:35
Footage sale that appeared 1 hour ago is now gone. $:-\$

My sales too. Are showing on the map and appear/disappear in the erning by date.

The sale appeared again

Cesar · « **Reply #23 on:** February 16, 2016, 15:26 »

why are sales today so low on ss?

Rinderart · « **Reply #24 on:** February 16, 2016, 16:23 »

My first uploads in 3 Months. Surgery and all. Man, Everything Is broke there. FTP is a mess. footage is Missing. My god.

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Author Topic: SS Down? (Read 6269 times)

w7lwi

60D

Mantis

stockVid

w7lwi

spike

stockVid

enstoker

Red Dove

stockVid

Mantis

cobalt

enstoker

Tror

click_click

gcrook

rod-09

Red Dove

stockVid

PZF

click_click

Dog-maDe-sign

click_click

Cesar

Rinderart

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