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Author Topic: Limited Commercial Value  (Read 11087 times)

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RT


« Reply #25 on: January 18, 2010, 05:35 »
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You've clearly upset someone in the SS reviewing dept.


« Reply #26 on: January 18, 2010, 05:56 »
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What is strange because I never complained there or posted anything on their forum. But very soon I will.

RT


« Reply #27 on: January 18, 2010, 06:37 »
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You should definitely contact support because I can't believe that even the most inexperienced reviewer on SS would think these are LCV, which only means there's some technical issue involved. Mind you I contacted SS support last week over a rejection which was down to the reviewers lack of knowledge and I haven't heard back from them.

The only worthy site I know that allows their reviewers the option to add a personalised message is iS, shame the others only allow their reviewers simple one button presses it must create a lot more work for their support staff.


« Reply #28 on: January 18, 2010, 07:28 »
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Rather than just complain here and turn this into a pimping thread, just contact support.

One batch of 6 or 7 I submitted a month or so ago all got rejected for the focus thing. I went back and reviewed them all. Focus was exactly where I intended and I wrote support. They wrote back and apologized and said that even reviewers are human. They sent them back to the reviewer and approved them all.

Limited commercial value...it could just be the same problem. New reviewer. Contact support and explain why you think they should be approved.

Another option is to just stop uploading for a while until the dust settles. Basic Microstock Strategies 101.

RT


« Reply #29 on: January 18, 2010, 08:11 »
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Rather than just complain here and turn this into a pimping thread, just contact support.

I think that's a bit unfair, I wouldn't describe it as pimping they've given some examples to support the thread they've started and the images don't link to a portfolio they just show the site name which is in the thread title anyway and the OP doesn't post any referral links, I guarantee you that if the thread had been started without an example of the images involved there would have been numerous requests to post examples.

And should this be the result of a new reviewer thinking images like this are LCV that is something I would definitely like to hear about!
« Last Edit: January 18, 2010, 08:14 by RT »

« Reply #30 on: January 18, 2010, 09:06 »
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I think that's a bit unfair, I wouldn't describe it as pimping

I guess my opinion is that a couple of examples would have gotten the message across. In fact the first four posted got the message across. Everyones opinion, including mine, is that they ARE of commercial value, but 4 more similars got posted. And the poster said he was going to attach more, but was limited.

No one here can do anything about it but confirm that we agree they are definitely of commercial value. It would be better to post them on the shutterstock forum for critiques, too, and as a couple of people said, including me, contact support, there is obviously a mistake.


« Reply #31 on: January 18, 2010, 09:19 »
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You can't really "pimp" what isn't on a site for sale.

Agreed, those last four are pretty good!

« Reply #32 on: January 18, 2010, 09:25 »
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You can't really "pimp" what isn't on a site for sale.

I beg to differ. They aren't for sale here, but people can certainly follow his trail to find them.

« Reply #33 on: January 18, 2010, 09:31 »
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Just ignore the rejection and re-upload. It's obvious someone has some personal issues.

« Reply #34 on: January 18, 2010, 10:02 »
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Just re-upload with a note and contact support

[email protected]

Melissa

« Reply #35 on: January 18, 2010, 10:33 »
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Rather than just complain here and turn this into a pimping thread, just contact support.

One batch of 6 or 7 I submitted a month or so ago all got rejected for the focus thing. I went back and reviewed them all. Focus was exactly where I intended and I wrote support. They wrote back and apologized and said that even reviewers are human. They sent them back to the reviewer and approved them all.

Limited commercial value...it could just be the same problem. New reviewer. Contact support and explain why you think they should be approved.

Another option is to just stop uploading for a while until the dust settles. Basic Microstock Strategies 101.

It is not really clear why and how could I get any extra profit from pimping and having my portfolio found and viewed by other photographers. Do you really think I fall back on technics like that?

The reason why I posted more images is simple. Everyone can have a bad day, even the reviewers, but some time has passed and the reviewer is still rejecting images he shouldn't. These are completely different kind of images and it tells the story I think. I don't contact support yet, I don't want to make a case or hurt anyone, before I can know it for sure it is not my fault. But first I try to reupload them all. If he/she rejects them again I'll contact support.
By the way, I reuploaded one of the original 4 and he rejected it again.

« Reply #36 on: January 18, 2010, 10:37 »
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I don't contact support yet, I don't want to make a case or hurt anyone, before I can know it for sure it is not my fault.

You can't just keep uploading without contacting support. If you keep doing that, they will not allow you to upload any more.

<sigh>I give up.<sigh>

« Reply #37 on: January 18, 2010, 18:05 »
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I already have near 7000 images uploaded to SS with a virtually 100% acceptance rate so I do not think some rejections will hurt my account there :) These strange rejections are a very new phenomenon, and it is annoying, but they still accept most of my submissions.  I started reuploading the rejected images to get a second opinion from a hopefully different reviewer. Let's see what happens. If they will be rejected again I'll know enough to complain by email.

« Reply #38 on: January 18, 2010, 18:18 »
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...

The only worthy site I know that allows their reviewers the option to add a personalised message is iS, shame the others only allow their reviewers simple one button presses it must create a lot more work for their support staff.


I don't think that's correct. I've had personal messages more than once on Shutterstock as well :) Admitted it is rather rare, but it definitely happens there.
(a little while ago there was a post in the forums there about a comment one of the reviewers added, dont recall exactly but it was like "thanks for the laugh, made my day" or something in that nature.)
« Last Edit: January 18, 2010, 18:21 by Artemis »

« Reply #39 on: January 18, 2010, 18:22 »
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you already have many helpful comments here and from even one astute top seller.
i think it's also not a good idea to simply re-upload again without at least contacting support, as some sites do penalize you for re-uploading a rejected image that is not set for CAN RESUBMIT. 
furthermore, this is not IS, so i am not even sure if you will get any recourse from Support either, as i remember once a long time ago i got something like "we don't get involved with a reviewer's decision", or words to that effect.

it's a pity though, as these images do have CV and i too feel you got the short end , probably by some reviewer who had a personal vendetta on you. (ok, maybe not, as i don't want to bring up the conspiracy theory).

maybe it was the xmas help, as i did receive some truly ununsual rejections during the christmas hols, which i simply ignore as just that.  the evidence to my support of this being, i no longer get any more such rejections as soon as the hols were over.

lastly, it sounds like maybe you're trying to beat a dead horse.
maybe just leave it, chill, and after a few months, try a resubmit.
hopefully the rogue reviewer may be more trained to recognize the CV  by then  ;)


 

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