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Author Topic: SS sales world map "discrepancies" ?  (Read 2403 times)

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« on: November 18, 2015, 08:25 »
+1
So far I was under the impression that all images and footage clips that popped up on my sales map eventually show up on my sales report.

Sometimes, footage shows up on the map and with a delay, of up to one hour I would say, the sale was registered in my report.

Does it happen to anyone that sales show up on the map but not in the report at all?

Just wondering before I send off a message to support.


« Reply #1 on: November 18, 2015, 08:39 »
+2
Sales that show up on a map aren't reported immediatley on your earnings page. There's a delay, I'd say about 15 minutes or so, for sale to show up as a thumbail on your earnings page and about an hour for a sale to be added to your total earnings.

« Reply #2 on: November 18, 2015, 08:44 »
+1
Sales that show up on a map aren't reported immediatley on your earnings page. There's a delay, I'd say about 15 minutes or so, for sale to show up as a thumbail on your earnings page and about an hour for a sale to be added to your total earnings.
Yes, that was my previous experience as well. I'm waiting for a footage sale to show up that appeared yesterday.

« Reply #3 on: November 18, 2015, 08:48 »
0
Well, last two days I had some issues, when a thumbail of a sale showed up on my earnings report, and then when I checked again 15 minutes later, it was gone/dissapeared . But eventualy it showed up again like 1 hour later and it stayed there. Maybe you have similar problems...

I'd send them email

« Reply #4 on: November 18, 2015, 08:52 »
0
Well, last two days I had some issues, when a thumbail of a sale showed up on my earnings report, and then when I checked again 15 minutes later, it was gone/dissapeared . But eventualy it showed up again like 1 hour later and it stayed there. Maybe you have similar problems...

I'd send them email
Thanks for your feedback. Will do.

« Reply #5 on: November 18, 2015, 09:34 »
0
Sales that show up on a map aren't reported immediatley on your earnings page. There's a delay, I'd say about 15 minutes or so, for sale to show up as a thumbail on your earnings page and about an hour for a sale to be added to your total earnings.
Yes, that was my previous experience as well. I'm waiting for a footage sale to show up that appeared yesterday.

Yesterday, for the first time, 3 sales appeared on the map but not on my earning page.. I got 2 sales that appeared later on the map appears also in earning page... those 3 hidden sales are still there, maybe just a bug. This never happened before

« Reply #6 on: November 18, 2015, 11:06 »
+2
From Scott Braut last year
http://www.microstockgroup.com/shutterstock-com/ss-not-reporting-sales!/msg392017/#msg392017
Hi guys,

.....

Download Map

The Download map shows an assortment of recent customer downloads of your images, which could include preview images (see above) and redownloads.  The location on the map is an approximation, due to the size of the map and other considerations. Like gallery stats, the download map should be looked at as a source of interesting information, not the place to derive highly precise information about your downloads and earnings.

...

Best,

Scott
VP of Content
Shutterstock

« Reply #7 on: November 18, 2015, 11:36 »
+3
So what you're saying is, that if I download only preview of one of your images it will show on your map? Not to mention that SS didn't have previews until 1 month ago. I know, that location of the sale can't be precise. But I always thought that what shows on our maps is an actual sale.

« Reply #8 on: November 18, 2015, 11:52 »
0
So what you're saying is, that if I download only preview of one of your images it will show on your map? Not to mention that SS didn't have previews until 1 month ago. I know, that location of the sale can't be precise. But I always thought that what shows on our maps is an actual sale.

good point Dumuc. what Scott says to me is that downloads is what show on the map.
so, a preview dl is considered a mark on the map. which in more to say, it is a dl which
we do not get any money. 
i think ss should look at it this way, from their earning standpoint...
how many preview downloads are you giving away each day???

that is money ss is not paying us because ppl are downloading our work for free

FlowerPower

« Reply #9 on: November 18, 2015, 20:42 »
+2
So what you're saying is, that if I download only preview of one of your images it will show on your map? Not to mention that SS didn't have previews until 1 month ago. I know, that location of the sale can't be precise. But I always thought that what shows on our maps is an actual sale.

Scott doesn't work for SS. The map is just a map. Stop wasting your time being frightfilled over a map and watch real slaes. Do people here spend all day watching every download and the map, click over and over? It can take 72 hours to register and all are not in sync. map, sales report, money all differenty. You are too nervious and impatient.

« Reply #10 on: November 18, 2015, 23:56 »
0
I think SS said a couple of times not to use the map a sales reference.


Sent from my iPhone using Tapatalk

« Reply #11 on: November 19, 2015, 22:10 »
0
I think SS said a couple of times not to use the map a sales reference.


Sent from my iPhone using Tapatalk

Missing sales from West coast, unknown sales off coast of Africa. No reporting from US that matches actual US sales for the month. It's unreliable. I don't know why so many people lean on the map when we all know it's just a toy.

oculo said

Hi:

I have this week with very few sales in USA, I see on the map and have been reduced considerably.

Have any of you ever happened something similar.?

It seems as if some active filter.

Alex


Filtered out of reporting or of sales. Do people who watch this compare one for one map to real sales. You must know the facts? I have better things to do then watch the sales every hour and map all the time. Tell me, do they match exact?


 

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