MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Mrblues101 on June 29, 2019, 15:02

Title: Submission status email was never sent anymore
Post by: Mrblues101 on June 29, 2019, 15:02

I'm the only one who stopped receiving the "Submission status" emails??

Title: Re: Submission status email was never sent anymore
Post by: Pauws99 on June 29, 2019, 15:37

Sometimes I get them sometimes I don't....

Title: Re: Submission status email was never sent anymore
Post by: dbvirago on June 29, 2019, 17:06

When I do get them, it is long after I already know the status. They've been useless since they changed the format

Title: Re: Submission status email was never sent anymore
Post by: Mrblues101 on June 29, 2019, 17:28

Quote from: dbvirago on June 29, 2019, 17:06

When I do get them, it is long after I already know the status. They've been useless since they changed the format

Yes, you are right, i just like to check this mails and i just realize they dont send it anymore...

Title: Re: Submission status email was never sent anymore
Post by: Uncle Pete on June 30, 2019, 12:56

Quote from: dbvirago on June 29, 2019, 17:06

When I do get them, it is long after I already know the status. They've been useless since they changed the format

That's my experience too, if I get anything it's days after the files are live, and I already see them myself. On the other hane a recent batch of 56 I think I got one email for each image, if I got anything at all.

Title: Shutterstock - Issues with Account Settings
Post by: Dio on August 21, 2019, 02:14

Hi there,

Can any SS contributors confirm if you're able to access the Account Settings of your profile? I'm currently getting a Error code: 500 and want to check out if that's just me.

Thanks in advance.

Title: Re: Shutterstock - Issues with Account Settings
Post by: Dodie on August 21, 2019, 02:23

Quote from: Dio on August 21, 2019, 02:14

Hi there,

Can any SS contributors confirm if you're able to access the Account Settings of your profile? I'm currently getting a Error code: 500 and want to check out if that's just me.

Thanks in advance.

No error here, it loads normally.

Title: Re: Shutterstock - Issues with Account Settings
Post by: Ukko on August 21, 2019, 05:43

Quote from: Dio on August 21, 2019, 02:14

Hi there,

Can any SS contributors confirm if you're able to access the Account Settings of your profile? I'm currently getting a Error code: 500 and want to check out if that's just me.

Thanks in advance.

Yup, same here. I get the error code every time I try to access the account settings, so it's not just you.

Title: Re: Submission status email was never sent anymore
Post by: Dio on August 21, 2019, 06:26

Thanks Ukko

I have already reported this to Contributor support. They asked me to do the usual stuff (clear cookies, different browser, etc) but nothing works.

Glad to hear I'm not the only one, thanks for confirming!