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Agency Based Discussion => Shutterstock.com => Topic started by: Beppe Grillo on May 06, 2013, 04:12

Title: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Beppe Grillo on May 06, 2013, 04:12
http://submit.shutterstock.com/portfolio/suggestions.mhtml (http://submit.shutterstock.com/portfolio/suggestions.mhtml)

When I click on the green "Copy to Clipboard" button nothing happens (don't copy nothing in the scrapbook)

Only me?
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Dimco on May 06, 2013, 07:58
Nope, me as well.
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: gbalex on May 06, 2013, 12:01
I had the same problem, the first and only time I tested it out.  I tried to use it with Firefox, Chrome & IE and none of them would copy the keywords to the clipboard.
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Beppe Grillo on May 06, 2013, 13:09
It seems that it works now.

------
Hmm, after 30 minutes stopped again to work :(
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: anthonycorreia on May 06, 2013, 15:24
It seems that it works now.

------
Hmm, after 30 minutes stopped again to work :(

Hello all,

The keyword tool "copy to clipboard" function is working properly now.  For those who wrote in to our [email protected] email to report the issue, thank you.

Note: Not related to this recent issue, but still noteworthy: Should anyone experience other issues with this tool, please make sure that a Flash plug-in is installed on your browser as that is necessary for this to work properly. 

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock|Bigstock
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: lienkie on May 08, 2013, 18:13
mine's still not working and yes, I have the latest flash. The copy function worked exactly twice earlier today and then it bombed out again. Its really frustrating 'cause its a great tool
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Beppe Grillo on May 09, 2013, 01:54
Same at me, does not work again…
I have the last version of Flash installed.
But as everybody knows Flash sucks [!] (When web developpers will understand that??)

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I am on Mac.
Is is a Mac only issue, or is it the same on PC?
Title: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Nikd90 on May 09, 2013, 05:15
I m on Mac. It is not working for me. It is better than picniche toolbar for keywords. Any idea if the keywords are separated by comma or space (if it works) because Lightroom/lightburner only accept keywords with comma
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: gbalex on May 09, 2013, 06:30
I work on both a PC and MAC and the keywords still will not copy to the clipboard.
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Beppe Grillo on May 09, 2013, 06:37
I m on Mac. It is not working for me. It is better than picniche toolbar for keywords. Any idea if the keywords are separated by comma or space (if it works) because Lightroom/lightburner only accept keywords with comma

You will have commas.
But if you have no comma (not in this specific case) you can simply create some automation (with automator or with some "rename" software) that will convert your "space" in "comma + space" ;)
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: gbalex on May 09, 2013, 11:54
I m on Mac. It is not working for me. It is better than picniche toolbar for keywords. Any idea if the keywords are separated by comma or space (if it works) because Lightroom/lightburner only accept keywords with comma


You will have commas.
But if you have no comma (not in this specific case) you can simply create some automation (with automator or with some "rename" software) that will convert your "space" in "comma + space" ;)


The only information in the clipboard is the previous item I copied.  LOL like the part item # I need to fix my car.

Also my stats show keywords that were used to buy certain images while the image stats show that those images in question have no sales.  My sales are beyond crap this month and like many @shutterstock my personal information has not been indexed properly and is missing. http://submit.shutterstock.com/forum/viewtopic.php?t=130228 (http://submit.shutterstock.com/forum/viewtopic.php?t=130228)

I wonder what else is not functioning that we can not see.  Is it any wonder that some of us are having great sales while the rest are having below normal sales?
Title: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Nikd90 on May 10, 2013, 02:16
I m on Mac. It is not working for me. It is better than picniche toolbar for keywords. Any idea if the keywords are separated by comma or space (if it works) because Lightroom/lightburner only accept keywords with comma

You will have commas.
But if you have no comma (not in this specific case) you can simply create some automation (with automator or with some "rename" software) that will convert your "space" in "comma + space" ;)
Any idea which software can do that? I think it can be done in Microsoft excel
Title: Re: submit.shutterstock.com/portfolio/suggestions has stopped to work [?] or not?
Post by: Beppe Grillo on May 10, 2013, 02:48
^
For rename, If you are on Mac there is Automator (installed with the System) or software like A Better Finder Rename.
On PC I don't know, but try to Google  "rename utility on windows" you will find a lot of free stuff.