Author Topic: System malfunction or what? (Read 5681 times)

RH · « **on:** September 26, 2008, 02:34 »

Hi there,

yesterday was called, i´ll have to wait approx. 1 Day for the next attempt.

Today i´ve pressed the submit-button and was shocked.
Following message appeared:
Uploading is currently disabled due to a recent review of your initial portfolio submission....
...for review at a later date (approximately 30 days from now).

I haven´t uploaded any image.

The Batch Details of my 1st attempt:
Batch ID:.......
08/27/2008

So you can see, i can´t upload before 09/26/2008.
Without any upload, today is called, i should wait another 30 Days.

Any idea, what happened? System malfunction?

gunnar3000 · « **Reply #1 on:** September 26, 2008, 03:26 »

hi,

I can't help you with your particular concern, but I made the experience, that the shutterstock support team is verry cooperative. Once I had some trouble with my initial submission too, and they solved the problem in less then one day.
so... just write them an email.... I am sure they will proviede some help

zstoimenov · « **Reply #2 on:** September 26, 2008, 03:44 »

Hi,
maybe I can help, because I had the same problem when I was trying to get in.

This is a glitch in the system. Whenever the time to your next try falls down to less then 1 day, it shows 30 days. It is not a problem, you just have to wait for a couple more hours. You will receive an email today, when it is ok to upload your next 10 images.

Regards,
Zdravko

RH · « **Reply #3 on:** September 26, 2008, 08:46 »

Thanks all.
Problem solved and i´m in

peep · « **Reply #4 on:** October 07, 2008, 15:33 »

What is it with their FTP today? I am not able to upload any single file! I use FTP as usual but I cannot see the files in the ToSubmit section then! Does anybody else have the same problems?

lbarn · « **Reply #5 on:** October 07, 2008, 16:08 »

Yea, tried to upload a few, but they never show up in the ToSubmit section. Sort of glad it isn't just me..

RH · « **Reply #6 on:** October 07, 2008, 23:08 »

Have you uploaded with a ftp-client or with ProStockMaster. I have the same problem only with PSM. I´ve contacted David and he´ll give me a response soon.

leaf · « **Reply #7 on:** October 08, 2008, 01:21 »

yeah i had the problem too, the images showed up after a few hours.

peep · « **Reply #8 on:** October 08, 2008, 01:58 »

Well, they have not shown up yet. I used Total Commander as usual and this has never happened before.

On the positive side - I have just sold FOUR photos OnDemand!!! Never have I had more than one OnDemand / day before!

peep · « **Reply #9 on:** October 08, 2008, 07:03 »

Still no success in uploading. I am thinking of sending them an email. But seeing that I am not alone, I am not sure about it. I think a lot of other people have already written to them.

MicrostockExp · « **Reply #10 on:** October 08, 2008, 07:19 »

I am using Prostockmaster to upload to SS today no problem
4 OD's nice congrats !

boatman · « **Reply #11 on:** October 08, 2008, 08:05 »

I'm having the same problem using cuteFTP. Been waiting for an hour so far, but files have not arrived in the submit area yet.

helix7 · « **Reply #12 on:** October 08, 2008, 08:25 »

I can't even get onto the site today. Anyone else unable to get the site to load up?

boatman · « **Reply #13 on:** October 08, 2008, 08:26 »

I can't get on to the site either, so guess something is getting sorted out there.

Smithore · « **Reply #14 on:** October 08, 2008, 08:29 »

SS is almost unreachable today, many attempts to at last reach the site, still very slow...

peep · « **Reply #15 on:** October 08, 2008, 08:38 »

Wow! Now I cannot even see their page! Too bad... When we cannot access their page, buyers cannot either...

boatman · « **Reply #16 on:** October 08, 2008, 09:05 »

I can get onto the sire now, but my ftp uploads have still not arrived.
I guess it could me my fault, my all time total is at $499.90 Maybe they are worried I might get the 10cents needed for an increase in pay

peep · « **Reply #17 on:** October 08, 2008, 15:14 »

Huh, I do not know what to think about it any more. I has just started working for me again - OK. And I have just sold the 5th OD photo today!!!

dbvirago · « **Reply #18 on:** October 08, 2008, 20:37 »

It's crashing again

vonkara · « **Reply #19 on:** October 08, 2008, 20:39 »

I'm having "internal server error" when I try to get on the website

RH · « **Reply #20 on:** October 08, 2008, 23:21 »

Now it works a little bit. BTW: Since two days, no images were reviewed.

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Author Topic: System malfunction or what? (Read 5681 times)

RH

gunnar3000

zstoimenov

RH

peep

lbarn

RH

leaf

peep

peep

MicrostockExp

boatman

helix7

boatman

Smithore

peep

boatman

peep

dbvirago

vonkara

RH

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