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Author Topic: Trigger happy customers - multiple sales of the same image  (Read 1977 times)

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« on: March 28, 2017, 10:14 »
0
anyone else seeing this?

lately i have 3 4 5 sales of the same images in a very short time, almost instantaneously

some images which never sold, sold 3 times in a minute or less

could it be that there is a bug or a change in how buyers purchases images from shutterstock that allows for a multi purchase by mistake? 


« Reply #1 on: March 28, 2017, 11:08 »
0
I had 4 or 5 instances in the last two weeks, where the same image was sold twice as a sub, at the same time from the same location. It just happened two days ago again.

First I thought someone is trying to avoid buying EL, but it happened to many times for that to be a reason.

« Reply #2 on: March 28, 2017, 13:29 »
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right, 2 positive results is not a good data set to draw any conclusions from, but good to know i am not alone in this. ha!

« Reply #3 on: March 28, 2017, 14:14 »
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I've had a couple of instances of that recently. Could it be large businesses with several people accessing the images separately?

« Reply #4 on: March 28, 2017, 15:03 »
0
could be, but why now all of a sudden?

Brasilnut

  • Author Brutally Honest Guide to Microstock & Blog

« Reply #5 on: March 28, 2017, 15:17 »
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How about some multiple Enhanced Licenses?

« Reply #6 on: March 28, 2017, 16:06 »
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Yeah at 30 cents a sale it really adds up fast, doesn't it...

« Reply #7 on: March 28, 2017, 19:19 »
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if you get 30 cent per download then you need to email shutterstock, coz thats wrong

« Reply #8 on: March 28, 2017, 19:37 »
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Could it be delayed reporting from one of the partner programs?

« Reply #9 on: March 28, 2017, 20:07 »
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could be, good suggestion

« Reply #10 on: March 29, 2017, 00:08 »
+1
I've always wondered what's going on there because it happens to me every now and then. I also thought it might be someone avoiding an EL.

« Reply #11 on: March 29, 2017, 02:10 »
0
I've always wondered what's going on there because it happens to me every now and then. I also thought it might be someone avoiding an EL.

Yes this can be a reason.
I remember, previous year there was one of my file which was downloaded nearly 21 times in subscription.

« Reply #12 on: March 29, 2017, 05:25 »
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is that not against their TOS? if you buy 2 subs, you basically have an EL, but I dont think thats how it should work

« Reply #13 on: March 29, 2017, 16:44 »
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I've had another one just now. Same place one second apart.


 

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