Author Topic: Trigger happy customers - multiple sales of the same image (Read 2025 times)

Microstockphoto · « **on:** March 28, 2017, 10:14 »

anyone else seeing this?

lately i have 3 4 5 sales of the same images in a very short time, almost instantaneously

some images which never sold, sold 3 times in a minute or less

could it be that there is a bug or a change in how buyers purchases images from shutterstock that allows for a multi purchase by mistake?

Dumc · « **Reply #1 on:** March 28, 2017, 11:08 »

I had 4 or 5 instances in the last two weeks, where the same image was sold twice as a sub, at the same time from the same location. It just happened two days ago again.

First I thought someone is trying to avoid buying EL, but it happened to many times for that to be a reason.

Microstockphoto · « **Reply #2 on:** March 28, 2017, 13:29 »

right, 2 positive results is not a good data set to draw any conclusions from, but good to know i am not alone in this. ha!

BaldricksTrousers · « **Reply #3 on:** March 28, 2017, 14:14 »

I've had a couple of instances of that recently. Could it be large businesses with several people accessing the images separately?

Microstockphoto · « **Reply #4 on:** March 28, 2017, 15:03 »

could be, but why now all of a sudden?

Brasilnut · « **Reply #5 on:** March 28, 2017, 15:17 »

How about some multiple Enhanced Licenses?

stockastic · « **Reply #6 on:** March 28, 2017, 16:06 »

Yeah at 30 cents a sale it really adds up fast, doesn't it...

Microstockphoto · « **Reply #7 on:** March 28, 2017, 19:19 »

if you get 30 cent per download then you need to email shutterstock, coz thats wrong

tickstock · « **Reply #8 on:** March 28, 2017, 19:37 »

Could it be delayed reporting from one of the partner programs?

Microstockphoto · « **Reply #9 on:** March 28, 2017, 20:07 »

could be, good suggestion

Zalee · « **Reply #10 on:** March 29, 2017, 00:08 »

I've always wondered what's going on there because it happens to me every now and then. I also thought it might be someone avoiding an EL.

Artist · « **Reply #11 on:** March 29, 2017, 02:10 »

Quote from: Zalee on March 29, 2017, 00:08

I've always wondered what's going on there because it happens to me every now and then. I also thought it might be someone avoiding an EL.

Yes this can be a reason.
I remember, previous year there was one of my file which was downloaded nearly 21 times in subscription.

Microstockphoto · « **Reply #12 on:** March 29, 2017, 05:25 »

is that not against their TOS? if you buy 2 subs, you basically have an EL, but I dont think thats how it should work

Zalee · « **Reply #13 on:** March 29, 2017, 16:44 »

I've had another one just now. Same place one second apart.

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Author Topic: Trigger happy customers - multiple sales of the same image (Read 2025 times)

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