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Author Topic: Trouble Uploading Vectors  (Read 2010 times)

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« on: May 28, 2018, 22:14 »
All of a sudden, there's a problem with the web form uploading vectors. When I upload the .eps and .jpg it doesn't recognize one of them and I get an error message. When I attempt to re-upload, I get the message that they are currently processing an image by that name and I should rename the file if I want to upload it.  But the image never shows up. It's just stuck in limbo somewhere, preventing me from trying again without renaming the file.

I'm not renaming all of my images just to try again. I upload to multiple sites. It would be a pain.

This is new in the last week or two. Anyone know what's going on?

« Reply #1 on: May 29, 2018, 00:51 »
Trouble uploading anything

« Reply #2 on: May 29, 2018, 17:43 »
Okay, even tried renaming the .eps and .jpg to new names and it's STILL not recognizing the jpeg when I upload.

Your vector uploading is broken, Shutterstock. Fix it.

« Reply #3 on: May 29, 2018, 20:45 »
The same trouble has been a week

« Reply #4 on: June 04, 2018, 05:17 »
Trouble uploading anything
I've faced with the same problem. But this happened not to all submitted files, just to some of them.
Tried renaming the filed and resubmit again. Works and site take them. But i do not know will they pass the check and be available online or not. Will see afterwards.

Seems like these type issue are common in this time.
hope they will fix it.


« Reply #5 on: June 05, 2018, 06:42 »
Me too same problem, I even contacted them and still I had no solution

« Reply #6 on: June 06, 2018, 07:05 »
here is the similar discussion on Russian language by

They've found same solution - rename the files and resubmit


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