MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: EO on February 03, 2021, 18:50

Title: Unable to Log Into Shutterstock (Bug)
Post by: EO on February 03, 2021, 18:50
Anyone here who is a current contributor having this issue? Apparently it's affected a lot of contributors and they have no idea when the issue will be resolved.
Title: Re: Unable to Log Into Shutterstock (Bug)
Post by: cascoly on February 03, 2021, 19:27
every time there's a glitch that momentarily prevents logging into a site folk get paranoid

SS been working fine for me (and a lot of other contributors)
Title: Re: Unable to Log Into Shutterstock (Bug)
Post by: EO on February 03, 2021, 19:48
I'm actually quoting what Shutterstock support told me. They suggested using a VPN, so I've found one to try now and I can get in. In case anyone else is having the same issue. I'm on a PC, using TouchVPN.
Title: Re: Unable to Log Into Shutterstock (Bug)
Post by: blue on February 04, 2021, 03:59
I'm actually quoting what Shutterstock support told me. They suggested using a VPN, so I've found one to try now and I can get in. In case anyone else is having the same issue. I'm on a PC, using TouchVPN.
What country are you located in ?
Title: Re: Unable to Log Into Shutterstock (Bug)
Post by: Uncle Pete on February 04, 2021, 10:58
every time there's a glitch that momentarily prevents logging into a site folk get paranoid

SS been working fine for me (and a lot of other contributors)

Yup looked this morning, exciting, I have 20 cents in sales showing.

(https://i.postimg.cc/hPPZWrd9/pbutton.jpg)

No I don't use a VPN, if I'd have to pay to see my 20 cents, I'd be losing more money every month.  :(

What country are you located in ?

Actually a great question. Could be localized outages or blocking.
Title: Re: Unable to Log Into Shutterstock (Bug)
Post by: EO on February 04, 2021, 14:56
I'm in the United States.