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Agency Based Discussion => Shutterstock.com => Topic started by: pixsol on June 16, 2014, 06:40

Title: Unable to submit uploaded vectors
Post by: pixsol on June 16, 2014, 06:40

Hi everyone - I have been trying to submit 2 vectors since today morning. I have attempted about 5 times. I am able to upload (via WebForm), add description, keywords and categories. After adding a note to the reviewer, when I submit, I get a message "An error occurred while submitting your photos". I use Google Chrome. So, I tried using Internet Explorer and I am getting the same message.

Is anyone else facing a similar situation ? Or am I doing something wrong ?

Thanks in advance for any help :)

Title: Re: Unable to submit uploaded vectors
Post by: Shelma1 on June 16, 2014, 06:44

Yes, I had the same problem with one of my vectors last night. I re -uploaded it and it went through. Then i deleted the old one. They obviously have a glitch going on.

Title: Re: Unable to submit uploaded vectors
Post by: pixsol on June 16, 2014, 06:49

Quote from: Shelma1 on June 16, 2014, 06:44

Yes, I had the same problem with one of my vectors last night. I re -uploaded it and it went through. Then i deleted the old one. They obviously have a glitch going on.

Thanks Shelma1 ! I reuploaded 3 times and unfortunately it did not solve the problem for me. I will wait and try again later (AM of Canadian time).

Title: Re: Unable to submit uploaded vectors
Post by: pixsol on June 16, 2014, 09:57

Quote from: pixsol on June 16, 2014, 06:49

Quote from: Shelma1 on June 16, 2014, 06:44

Yes, I had the same problem with one of my vectors last night. I re -uploaded it and it went through. Then i deleted the old one. They obviously have a glitch going on.

Thanks Shelma1 ! I reuploaded 3 times and unfortunately it did not solve the problem for me. I will wait and try again later (AM of Canadian time).

I tried again and the submit was successful. I got the email and the two vectors appear under the tab "images waiting for review" :)