MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Carl on December 14, 2011, 10:16

Title: Upload Malfunctioning
Post by: Carl on December 14, 2011, 10:16
I'm getting nothing but error messages when I try to upload to SS this morning.  Anyone else getting that?   ???
Title: Re: Upload Malfunctioning
Post by: PinnacleAnimates on December 14, 2011, 10:20
yes even I got several times today... dnt know what is the exact problem
Title: Re: Upload Malfunctioning
Post by: Phadrea on December 15, 2011, 09:33
I am getting so many misses when uploading via Filezilla. It's so hit and miss. One JPEG seems to get thrown into the "failed transfers" every time I try and it's a simple JPEG like any other. Why is this happening ?
Title: Re: Upload Malfunctioning
Post by: Phadrea on December 16, 2011, 04:03
Still getting a lot of files not going through via FTPP. Very frustrating.
Title: Re: Upload Malfunctioning
Post by: gbalex on December 16, 2011, 05:27
I just tried to check the bug forum to see if they had suggestions on how to deal with the problem and even the forums seem to be having issues.  This morning I also received server errors when trying to access stats.

The connection has timed out
         
The server at submit.shutterstock.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Title: Re: Upload Malfunctioning
Post by: gbalex on December 16, 2011, 05:36
Looks like the entire site is down, can't get to www.shutterstock.com (http://www.shutterstock.com)
Title: Re: Upload Malfunctioning
Post by: Karimala on December 16, 2011, 05:38
I can get in both sides of SS again after a short down period, although the site is somewhat slow.
Title: Re: Upload Malfunctioning
Post by: gbalex on December 16, 2011, 13:55
I can get in both sides of SS again after a short down period, although the site is somewhat slow.

My guess is they were restarting their servers.