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Agency Based Discussion => Shutterstock.com => Topic started by: Mantis on September 30, 2012, 18:36

Title: Upload not working at SS
Post by: Mantis on September 30, 2012, 18:36

Upload is down.  It takes your valuable time and flips you the middle finger at the ENDvof the upload telling you that the images are the wrong format.

Title: Re: Upload not working at SS
Post by: ruxpriencdiam on September 30, 2012, 18:59

Well that has to be better then having them in waiting for days!

At least this way they arent waiting to be reviewed and then lost having to reupload them all over again.

Title: Re: Upload not working at SS
Post by: modviz on September 30, 2012, 19:32

Thanks for your "heads up". I tried both FTP and their own image upload system. Both resulting with "we can't read your images so we're going to ignore them."

Title: Re: Upload not working at SS
Post by: anthonycorreia on September 30, 2012, 20:32

Dear Contributors,

We appreciate you alerting us of this issue via email and on our Shutterstock Forum area.  We're looking into the issue and will work to get it resolved as soon as possible.

Sincerely,

Anthony Correia
Director, Content Operations
Shutterstock | Bigstock

Title: Re: Upload not working at SS
Post by: scottbraut on September 30, 2012, 22:56

Hello All,

Upload should be working now.  Please contact Support if you experience any issues.  We apologize for any inconvenience.

Best Regards,

Scott
VP of Content
Shutterstock