MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Artist on June 09, 2016, 08:36

Title: Uploading Issue??
Post by: Artist on June 09, 2016, 08:36

I am trying to upload few files but it always say:
An error occurred while submitting your photos

Also when I upload say 10 vector designs (eps and jpg) it says jpg error and files go away.. don't know where.
Is anyone else facing such issue?

Title: Re: Uploading Issue??
Post by: Shelma1 on June 09, 2016, 08:40

Yes, their uploading process seems to break down fairly regularly. I've been uploading extra jpgs with my eps files recently to get around it. I still get the error message (in error), but the files show up to be edited anyway.

Title: Re: Uploading Issue??
Post by: Artist on June 09, 2016, 08:50

Quote from: Shelma1 on June 09, 2016, 08:40

Yes, their uploading process seems to break down fairly regularly. I've been uploading extra jpgs with my eps files recently to get around it. I still get the error message (in error), but the files show up to be edited anyway.

Yes, around 10 were visible in the edit section but after refreshing it showed 3 available.. I then re-uploaded the  remaining ones and again got the error that jpgs are uploaded incorrectly.

I hope they fix the bug soon.
Thanks, atleast I am not the only one facing it :)

Title: Re: Uploading Issue??
Post by: Red Dove on June 09, 2016, 09:03

Can't upload vectors without getting missing JPG error message. My earnings went up then went down with several previously reported sales now missing. Having the worst sales day I've had in several years.

For the amount of money they rake in you'd think SS would have the slickest operation out there but they have by far the buggiest, glitchy, effed up site going.

SS - Pull your thumbs out of your jacksie's and sort it.