MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Goofy on July 17, 2014, 19:42

Title: uploading issues on Shutter and Bigstock
Post by: Goofy on July 17, 2014, 19:42

anyone else having issues uploading to either Shutter or bigstock  ???

Title: Re: uploading issues on Shutter and Bigstock
Post by: scottbraut on July 17, 2014, 20:27

Thanks,

We're looking into this.

Best,

Scott
VP of Content

Title: Re: uploading issues on Shutter and Bigstock
Post by: scottbraut on July 17, 2014, 20:47

Hi Goofy,

We're still checking, but uploading should be OK at the moment.  Our systems are checking out OK.

Best,

Scott

Title: Re: uploading issues on Shutter and Bigstock
Post by: Goofy on July 18, 2014, 09:23

Thanks Scott.

Title: Re: uploading issues on Shutter and Bigstock
Post by: Silberkorn on July 18, 2014, 10:42

Quote from: Goofy on July 17, 2014, 19:42

anyone else having issues uploading to either Shutter or bigstock  ???

Had issues uploading to Shutterstock yesterday using Firefox. Worked well with Safari.

Title: Re: uploading issues on Shutter and Bigstock
Post by: Phadrea on July 21, 2014, 12:17

Just uploaded a video file that took hours. Turns out there was an error when it uploaded. Filezilla says it went successfully though.

Cad[..]ion.mov
07/21/2014 12:53:54 PM
The clip's metadata could not be read, or the clip was only partially uploaded. Width: (unknown) Height: (unknown) Aspect: (unknown) Codec: (unknown)