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Agency Based Discussion => Shutterstock.com => Topic started by: Freedom on July 03, 2016, 20:24

Title: What is the procedure to ask for a review of a video rejection?
Post by: Freedom on July 03, 2016, 20:24

I seem to remember that SS allows a rejected clip to be resubmitted for a review. Can anyone tell me what the correct procedure is?

Thanks!

Title: Re: What is the procedure to ask for a review of a video rejection?
Post by: Mantis on July 03, 2016, 21:04

Go to your video rejection file and get the batch number you submitted it in and the image ID then emai them at contributor relations with this info and your explanation.

Title: Re: What is the procedure to ask for a review of a video rejection?
Post by: Rinderart on July 03, 2016, 23:11

just resubmit after you fix whatever it was. Or send it to a site that cares. Like P5

Title: Re: What is the procedure to ask for a review of a video rejection?
Post by: Freedom on July 03, 2016, 23:22

Thanks to both Mantis and Rinderhart!

I rarely get rejections, and this rejection does not make sense. Just want to make sure that a resubmit will not be an offence.

Title: Re: What is the procedure to ask for a review of a video rejection?
Post by: Mantis on July 04, 2016, 08:14

Quote from: Freedom on July 03, 2016, 23:22

Thanks to both Mantis and Rinderhart!

I rarely get rejections, and this rejection does not make sense. Just want to make sure that a resubmit will not be an offence.

You can go that way of Rinder too.  I just got 5 rejections for noise on an animation.  That was me as gradients in animations have banding.  I just reduced the blue noise introduction and they all got accepted. I just resubmitted and chose the drop down that says previously reviewed content.