There is the ftp thread,if you have time to read it ti will pretty much tell you everything you need to know.
But yeah ss is definitely working hard on the issue.
It took them a month to admit that there MIGHT be a slight issue for SOME people after accusing them,their internet connections,their isp's and even the filezilla updates and settings.
And another a month where they are still trying hard to fix the issue that they are now pretty much sure that it affects people.
Lol this is so ridiculous on so many levels that i've stopped bothering with them.The answers on that thread resemble the monty python parrot shop sketch.