Author Topic: Moaning Arena? (Read 8249 times)

CD123 · « **on:** March 06, 2012, 09:45 »

Don't know how many of you will agree with me, but I am really getting tired of members who post every single little hiccup they have on every site in the forums. This is also mostly done without raising a support ticket at the site. Or they actually use the forum to raise issues directly with the site administrators and wait for them to answer in the forum.

In my opinion it has reached the point of making many of the threads boring and a waste of time to read. Can there not be a rule that if you have an individual issue and want to utter a complaint, that you must at least have granted the site the opportunity to react to it through a support ticket (or at least give them a reasonable time before boring every one with the issue).

I am sure there will be the argument that people post it here to find out if other people have similar issues, but if it was resolved quickly by the site owner, who cares?

Reading many of the threads start to feel like listening to Bach on a Sunday evening.

Don't know if I am missing the point of the forums? How do you feel about it?

wut · « **Reply #1 on:** March 06, 2012, 09:52 »

And you decided to open a thread and complain some more?

CD123 · « **Reply #2 on:** March 06, 2012, 09:57 »

Quote from: wut on March 06, 2012, 09:52

And you decided to open a thread and complain some more?

Leaf did not want to accept my ticket, so I may.....

tab62 · « **Reply #3 on:** March 06, 2012, 10:18 »

Ditto!

click_click · « **Reply #4 on:** March 06, 2012, 12:28 »

To keep this interesting, I have to say I disagree.

Often, I come here and see someone complaining about a site issue that I wasn't aware of.

In many cases I've heard of bugs/glitches here and also reported them to the agencies.

I'm also pretty sure that an agency will put a higher priority on bug reports if 1000 people complain rather than 3 or 4. Therefore a forum helps to get the word out.

I can't understand if someone with a portfolio of 400 images at SS, 30 images at IS and 120 at FT starts complaining if sales have tanked by 60% from September to October, not having any xmas content, and then calling the agencies lousy performers or something like that.

Hiccups/bugs need to be reported both to the agencies and on this forum. It's actually also fair to other contributors to let hem know what's going on because rarely the agencies send out a mass email to everyone announcing that they encountered a site glitch which has been fixed.

cathyslife · « **Reply #5 on:** March 06, 2012, 12:37 »

I understand what you are saying, and I somewhat agree, but I also agree with click-click. I rely on this forum to report all the nonsense going on at all the other sites forums.

If you don't want to read a particular thread, don't. If you don't want to hear a particular person moaning all the time, ignore them. Beyond that, I don't know how a forum can be 100% good for every single person who comes here. You have to kind of take the good with the bad. Or not come here at all?

cidepix · « **Reply #6 on:** March 06, 2012, 13:21 »

As cclapper said, If you don't want to read a particular thread, just don't..

I am sure this thread has something to do with a thread I posted today but it is a total nonsense to assume I or someone else had posted a thread for personal complaints

For example the issue I am having with 123rf is not a personal problem, It is a universal issue that is experienced by almost everybody.. I posted it not because I was the only one having the problem.. I posted it because I was sure everybody did have the problem, but no-one posted about it..

It had to have a thread, since it was a universal issue..

Again, I think this thread is nonsense because as members of this forum, we are entitled to moan once or twice in a year..

Don't like it? Don't read it..

CD123 · « **Reply #7 on:** March 06, 2012, 13:38 »

Quote from: cidepix on March 06, 2012, 13:21

Again, I think this thread is nonsense because as members of this forum, we are entitled to moan once or twice in a year..

Don't like it? Don't read it..

Ditto, I would think

CD123 · « **Reply #8 on:** March 06, 2012, 13:39 »

Quote from: click_click on March 06, 2012, 12:28

To keep this interesting, I have to say I disagree.

Often, I come here and see someone complaining about a site issue that I wasn't aware of.

In many cases I've heard of bugs/glitches here and also reported them to the agencies.

I'm also pretty sure that an agency will put a higher priority on bug reports if 1000 people complain rather than 3 or 4. Therefore a forum helps to get the word out.

I can't understand if someone with a portfolio of 400 images at SS, 30 images at IS and 120 at FT starts complaining if sales have tanked by 60% from September to October, not having any xmas content, and then calling the agencies lousy performers or something like that.

Hiccups/bugs need to be reported both to the agencies and on this forum. It's actually also fair to other contributors to let hem know what's going on because rarely the agencies send out a mass email to everyone announcing that they encountered a site glitch which has been fixed.

Good points. Thank you for your insight.

cidepix · « **Reply #9 on:** March 06, 2012, 13:56 »

Quote from: CD123 on March 06, 2012, 13:38

Quote from: cidepix on March 06, 2012, 13:21
Again, I think this thread is nonsense because as members of this forum, we are entitled to moan once or twice in a year..

Don't like it? Don't read it..
Ditto, I would think

Even though that's what I think; it definitely wasn't a moaning thread..

lagereek · « **Reply #10 on:** March 06, 2012, 14:18 »

The classic moaners here are either IS bronze or joined somewhere around 2010-2011, when all troubles started. They display feelings of infriority coupled with a sort of schitzophrenic wannabee among the big lads.
Leaf should do something about these people since they are dangerous to the rest of us.

luissantos84 · « **Reply #11 on:** March 06, 2012, 14:24 »

Quote from: lagereek on March 06, 2012, 14:18

The classic moaners here are either IS bronze or joined somewhere around 2010-2011, when all troubles started. They display feelings of infriority coupled with a sort of schitzophrenic wannabee among the big lads.
Leaf should do something about these people since they are dangerous to the rest of us.

I know you aren´t talking about me lol but I believe you should "manner" your way of speaking

CD123 · « **Reply #12 on:** March 06, 2012, 15:44 »

Member fights! Now that make for much better reading than the old "the nasty reviewers stuffed me again

" threads!!!

luissantos84 · « **Reply #13 on:** March 06, 2012, 15:46 »

Quote from: CD123 on March 06, 2012, 15:44

Member fights! Now that make for much better reading than the old "the nasty reviewers stuffed me again " threads!!!

I don´t see anybody here fighting and I am serious

CD123 · « **Reply #14 on:** March 06, 2012, 16:02 »

Quote from: luissantos84 on March 06, 2012, 15:46

Quote from: CD123 on March 06, 2012, 15:44
Member fights! Now that make for much better reading than the old "the nasty reviewers stuffed me again " threads!!!

I don´t see anybody here fighting and I am serious

There goes tonight's fun down the drain!!!

cathyslife · « **Reply #15 on:** March 06, 2012, 16:12 »

Quote from: CD123 on March 06, 2012, 16:02

Quote from: luissantos84 on March 06, 2012, 15:46
Quote from: CD123 on March 06, 2012, 15:44
Member fights! Now that make for much better reading than the old "the nasty reviewers stuffed me again " threads!!!

I don´t see anybody here fighting and I am serious
There goes tonight's fun down the drain!!!

So sounds like you started the thread for your personal enjoyment, not because you were looking for serious feedback.

microstockphoto.co.uk · « **Reply #16 on:** March 06, 2012, 16:13 »

In general, I agree that a support ticket should be the way to go for technical issues, instead of posting on a public forum.

But this is a very special situation:
1) this forum is THE forum, way more important than sites' own forums;
2) we know for sure that most agencies are reading this forum;
3) many agencies have poor and slow contributors support (seems like poor guys/gals in a call centre, without any clue);

So, sometimes it's more effective to post here.

CD123 · « **Reply #17 on:** March 06, 2012, 16:26 »

Quote from: cclapper on March 06, 2012, 16:12

Quote from: CD123 on March 06, 2012, 16:02
Quote from: luissantos84 on March 06, 2012, 15:46
Quote from: CD123 on March 06, 2012, 15:44
Member fights! Now that make for much better reading than the old "the nasty reviewers stuffed me again " threads!!!

I don´t see anybody here fighting and I am serious
There goes tonight's fun down the drain!!!

So sounds like you started the thread for your personal enjoyment, not because you were looking for serious feedback.

Was reacting tongue in cheek to feedback.

CD123 · « **Reply #18 on:** March 06, 2012, 16:28 »

Quote from: microstockphoto.co.uk on March 06, 2012, 16:13

In general, I agree that a support ticket should be the way to go for technical issues, instead of posting on a public forum.

But this is a very special situation:
1) this forum is THE forum, way more important than sites' own forums;
2) we know for sure that most agencies are reading this forum;
3) many agencies have poor and slow contributors support (seems like poor guys/gals in a call centre, without any clue);

So, sometimes it's more effective to post here.

Interesting, a lot of I agree but I don't agree type of feedback. What should the guideline be, or is it OK to start a thread of every little complaint or hassle?

KB · « **Reply #19 on:** March 06, 2012, 16:32 »

Imagine my disappointment upon reading this thread and discovering it has nothing whatsoever to do with ... the kind of moaning I was thinking of.

microstockphoto.co.uk · « **Reply #20 on:** March 06, 2012, 16:44 »

Quote from: CD123 on March 06, 2012, 16:28

Interesting, a lot of I agree but I don't agree type of feedback. What should the guideline be, or is it OK to start a thread of every little complaint or hassle?

For me, it's NOT ok to start a thread for a little hassle such as when a server is down for a few minutes (just wait!), one day late in posting sales (just wait!), one weird rejection, or any personal issue...

But if there's an important issue going on for many days and involving many people, and support is not answering (or not answering properly), I think it's ok to start a thread. Or even better, find a similar thread that probably already exists and just append one more message if a new thread is too much.

CD123 · « **Reply #21 on:** March 06, 2012, 16:50 »

Quote from: microstockphoto.co.uk on March 06, 2012, 16:44

Quote from: CD123 on March 06, 2012, 16:28
Interesting, a lot of I agree but I don't agree type of feedback. What should the guideline be, or is it OK to start a thread of every little complaint or hassle?

For me, it's not ok for a little hassle such as when a server is down for a few minutes (just wait!), one day late in posting sales (just wait!), one weird rejection...

But if there's an important issue going on for many days and involving many people, and support is not answering (or not answering properly), I think it's ok to start a thread.

Got you, but I think the point was also made (implied?) here that if one has a problem, maybe a lot has the same. So, how will you know if one weird rejection for you is not a trend with most contributors? Not my point, but I think a valid argument which was uttered on this topic.

microstockphoto.co.uk · « **Reply #22 on:** March 06, 2012, 17:03 »

Quote from: CD123 on March 06, 2012, 16:50

Got you, but I think the point was also made (implied?) here that if one has a problem, maybe a lot has the same. So, how will you know if one weird rejection for you is not a trend with most contributors? Not my point, but I think a valid argument which was uttered on this topic.

With a few years' experience on many sites, somehow we feel if it's a common issue or just a random or personal thing

e.g., rejections... if I have a 90+ % acceptance on a site and then all of a sudden 3 batches in a row are 100% failed, I know it's not just me. In that case it's ok to post here; sites will officially negate any issue of course, but then they will secretly review their new reviewers and things will return to normal in a few weeks

otherwise, if they reject just a few of my pictures and I know they were borderline (not necessarily bad, but different from what I know they usually want), I don't bother to complain

I think it's up to us to decide on a case by case basis whether it's ok to start a new moaning thread or not, with a bit of common sense. Of course - since we are a lot and have different views - this may still result in one too many moaning threads. But I'm not sure it can be solved with a guideline.

Druid · « **Reply #23 on:** March 06, 2012, 17:14 »

Quote from: lagereek on March 06, 2012, 14:18

The classic moaners here are either IS bronze or joined somewhere around 2010-2011, when all troubles started. They display feelings of infriority coupled with a sort of schitzophrenic wannabee among the big lads.
Leaf should do something about these people since they are dangerous to the rest of us.

The usual ridiculous post.............

CD123 · « **Reply #24 on:** March 06, 2012, 17:18 »

Guess unnecessary complaining in the forums comes down to lack of experience to one extent (what might be a huge issue to a new entrant might be run of the mill stuff for the old hands), born moaners and people seeking companionship who can not think of another way to get attention (or something in that line).

Thank you for everyone who put some consideration into this question. Always interesting to hear others opinions and get new perspectives.

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Author Topic: Moaning Arena? (Read 8249 times)

CD123

wut

CD123

tab62

click_click

cathyslife

cidepix

CD123

CD123

cidepix

lagereek

luissantos84

CD123

luissantos84

CD123

cathyslife

microstockphoto.co.uk

CD123

CD123

KB

microstockphoto.co.uk

CD123

microstockphoto.co.uk

Druid

CD123

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