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Author Topic: Account hi-jacked?  (Read 10756 times)

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charlesknox

  • www.charlesknoxphoto.com
« Reply #25 on: October 05, 2008, 17:23 »
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I still can't seem to login, i wonder whats up with the site


« Reply #26 on: October 05, 2008, 19:01 »
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i logged in few hours ago

but not now again

i've send them 3 mails no answer

i don't know if it's corbis site or not but they are by far the most

untrastable site

« Reply #27 on: October 05, 2008, 21:11 »
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Just another reason to write Snap off as a bad investment in time and energy. I can't log in either. Know what? I don't care much. It's been a colossal disappointment ever since their launch. They could switch off the lights there today and I doubt they'd be missed.

« Reply #28 on: October 06, 2008, 06:38 »
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I can't log in and when I request a password update by email they will not accept my answer to the security question. This is a bit frustrating.

« Reply #29 on: October 06, 2008, 09:23 »
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Probably most frustrating is that no one at the SV office has considered checking here or putting up a blog notice telling everyone their system is out. Surely  someone must have noticed by now.

« Reply #30 on: October 06, 2008, 10:50 »
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I guess it's good to know that I'm not the only one having problems.


« Reply #32 on: October 07, 2008, 19:10 »
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Quote
Im afraid we had some technical problems with our servers over the weekend. This caused a problem with our login system, preventing some people from logging in.

The issue has been fixed. You should be able to log in with no problem now.

Please let me know if youre still having any trouble logging in. Sorry about that!

Best regards,

Ryan

They were pretty fast with letting me know there were problems and even sent a nice apology.  ;D

« Reply #33 on: October 15, 2008, 05:05 »
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The same problem seems to repeat itself, of the last maybe 10 times I have tried to log in only one has been a success.

Sorry to say, but with almost non-existing sales and this log in problem I'll stop uploading - It's just not worth the bother.


 

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