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Author Topic: NEWS - Royalty Payment Methods - Your Feedback Needed  (Read 4510 times)

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« on: June 10, 2008, 16:15 »
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Royalty Payment Methods - Your Feedback Needed
      



Hi SnapVillage Contributors -
Many of you have requested that we add royalty payment methods besides PayPal. We’ve heard from some that this is preventing them from signing up as they don’t live in a country supported by PayPal. Others have had issues with existing accounts, especially with PayPal’s restrictions on unverified foreign accounts.
This is frustrating [...]
         

http://feeds.feedburner.com/~r/SnapVillage/~3/309107874/
      


« Reply #1 on: June 10, 2008, 17:05 »
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Before you do that you need to come up with a better way of showing how much someone has earned. The only way I can find is to go through all the statements and add them up.

« Reply #2 on: June 10, 2008, 23:36 »
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I was one of those writing to them. My PayPal account is locked after reaching $100 of payments, and I can't get it verified with accounts/cards in the country where I live (Thailand). Very, very annoying.....    >:(

« Reply #3 on: June 11, 2008, 00:58 »
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I e-mailed them twice that they must please add Moneybookers to their payment options since PayPal is not supported in my country. They replied that they have no immediate plans to do that, upon which I have closed my account there.  Even if they add Moneybookers now I doubt if I will re-open an account there.  Too little too late I am afraid.

« Reply #4 on: June 11, 2008, 08:28 »
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Well I just got a pleasant surprise this morning after not logging in for about 1 week. Going through the royalty puzzle I found a
$ 15.00 sale ;D. Maybe these guys might work after all for me.

« Reply #5 on: June 11, 2008, 11:07 »
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I also get sales there occasionally. That doesn't help much though, since I don't have access to the money. I'm sure PayPal is happy to keep them though   :(

« Reply #6 on: June 11, 2008, 11:48 »
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Before you do that you need to come up with a better way of showing how much someone has earned. The only way I can find is to go through all the statements and add them up.

Hi litifeta -

You're 100% right!
We totally dropped the ball on this workflow. It's terrible right now.

We're definitely going to tackle entirely revising the way SnapVillage contributors track royalties and the way they are paid.

- Brian (SnapVillage)

« Reply #7 on: June 11, 2008, 11:50 »
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I also get sales there occasionally. That doesn't help much though, since I don't have access to the money. I'm sure PayPal is happy to keep them though   :(

Hi Epixx -

I know this is frustrating.
We're looking into ways around this now, and want to consider other ways to pay you all royalties earned.

- Brian (SnapVillage)

« Reply #8 on: June 12, 2008, 20:30 »
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Good on ya Brian for answering us here. You are up a notch with me now.

« Reply #9 on: June 13, 2008, 19:27 »
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Good on ya Brian for answering us here. You are up a notch with me now.

Hi Litifeta -

Thanks for the kind words. Glad to hear it. I'll work hard to keep SnapVillage moving up a few notches more.
We've got an awesome team in place now and we're really excited about what the next six months are going to bring....  ;)

- Brian (SnapVillage)
« Last Edit: June 13, 2008, 19:42 by brian_SV »


 

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