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Author Topic: Has Snapvillage paid you?  (Read 4693 times)

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« on: July 21, 2008, 20:28 »
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Has anyone received payments from SV recently? I am still waiting for my May payment (yes, I was over 10.-U$). According to their FAQ they are supposed to pay you 45 days after the end of the month, that would be July 15th. Sent email using their contact form, but no reply. Any advice?


« Reply #1 on: July 22, 2008, 00:37 »
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This is from the FQ
When will I be paid?
Once you make $10 in royalties, you will be paid forty five days following the calendar month in which the amount licensed exceeds $10. For example, if your royalty balance is $250 at 06/30/2007, you will receive the full $250 on  08/15/07. If you make royalties in July this will accumulate and go towards your next payment.  If your balance never exceeds $10, you will receive your royalties forty five (45) days following the end of the calendar year

This is what is written above your monthly statements
SnapVillage makes royalty payments on the last day of every month, so long as you have a minimum balance of $10.00. Balances of less than $10.00 roll over into the next month. Click on a year and then a month to view details or print a statement.

The Math is not adding up for me on this. Either they make the payment at the end of the month or forty five days after you sell more than 10.00 ???
I'm also waiting for my May payment, maybe it will come at the end of July making it 60 days instead of 45 ???  Where is Brian from SV when you need him?

RT


« Reply #2 on: July 22, 2008, 01:10 »
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I contacted Brian about this because I had been reading the part on the royalty page saying you're paid at the end of the month as long as your balance is over $10.

He looked into it and said I would be paid on July 15th.

And nope I didn't get my payment paid either.

« Reply #3 on: July 22, 2008, 01:12 »
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So, what's up with their payments then? Why the delay?

« Reply #4 on: July 22, 2008, 04:51 »
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I reached $13 in May. I contacted them yesterday, and they believe that I was paid June 15th, but I really haven't received anything.
Not that it is much money, but this doesn't encourage you to upload more images.

Inger

« Reply #5 on: July 22, 2008, 05:45 »
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I just wish they had a regular "request payment" button or that you could set the payment treshold yourself. A tiny payment like $12 would be very annoying and costly in accounting, it would cause more work than benefit for me.

« Reply #6 on: July 22, 2008, 13:00 »
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This is from the FQ
When will I be paid?
Once you make $10 in royalties, you will be paid forty five days following the calendar month in which the amount licensed exceeds $10. For example, if your royalty balance is $250 at 06/30/2007, you will receive the full $250 on  08/15/07. If you make royalties in July this will accumulate and go towards your next payment.  If your balance never exceeds $10, you will receive your royalties forty five (45) days following the end of the calendar year

This is what is written above your monthly statements
SnapVillage makes royalty payments on the last day of every month, so long as you have a minimum balance of $10.00. Balances of less than $10.00 roll over into the next month. Click on a year and then a month to view details or print a statement.

The Math is not adding up for me on this. Either they make the payment at the end of the month or forty five days after you sell more than 10.00 ???
I'm also waiting for my May payment, maybe it will come at the end of July making it 60 days instead of 45 ???  Where is Brian from SV when you need him?

Hi All -

In the current system - payments are made 45 days after the close of the month in which you reach $10 or greater. So if you hit the payment threshold in May, you should have received payment on July 15th.

We understand this isn't ideal, and we are looking at revising this system.

The copy above the monthly payments is not correct. I'll see if we can fix that shortly to avoid further confusion here.

For those of you who have not yet received payment --- I'm going to follow up with each of you individually.

I've been out of the office the past 5 days on a camping trip in North Cascades National Park. Back now. Mostly.  ;)

- Brian (SV)

« Reply #7 on: July 22, 2008, 15:10 »
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Have you any pics of the holiday to show us Brian?

« Reply #8 on: July 22, 2008, 18:19 »
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Have you any pics of the holiday to show us Brian?


Definitely!  The scenery up there is amazing. I took quite a few. They are still sitting on memory cards... I'll try and get them processed in the next few days and upload some.

If you are curious: Bradford Bohonus has an awesome panoscan quicktime VR of the area showing a bit of what this part of Washington State looks like up at VRWashington:

http://www.vrwashington.com/pages/vrview_fs.php?cat_id=359&vrs_id=vrs997&ftype=quicktime

« Reply #9 on: July 22, 2008, 18:23 »
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I just wish they had a regular "request payment" button or that you could set the payment treshold yourself. A tiny payment like $12 would be very annoying and costly in accounting, it would cause more work than benefit for me.

Hi Perry -

Good idea. We're looking a way to handle a "request payment" button now.
Clearly the current system is flawed so we are keen on finding a better way.

- Brian (SV)

« Reply #10 on: July 22, 2008, 18:26 »
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I contacted Brian about this because I had been reading the part on the royalty page saying you're paid at the end of the month as long as your balance is over $10.

He looked into it and said I would be paid on July 15th.

And nope I didn't get my payment paid either.

Update on this situation:  I've found that there has been a delay in making payment from our side. This is NOT a PayPal problem, but instead an internal accounting issue that we are in the process of resolving.  It looks like payments should be going out by the end of this week.

Our apologies for the add'l delay.

I'll keep you posted.  Thanks for your patience.

- Brian (SV)

« Reply #11 on: July 22, 2008, 21:53 »
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Cheers, been wondering about this one myself...

RT


« Reply #12 on: July 25, 2008, 18:04 »
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Better late than never, got my payment today.


« Reply #13 on: July 25, 2008, 21:05 »
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Got paid, thanks!

« Reply #14 on: July 26, 2008, 00:11 »
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Got paid, thanks!

Received payment,
 thanks shiyali for starting this thread.

« Reply #15 on: July 26, 2008, 02:09 »
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Got paid yesterday(friday). So the money if flowing from there now ;)

« Reply #16 on: July 26, 2008, 04:44 »
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[/quote]

Received payment,
 thanks shiyali for starting this thread.
[/quote]

you're welcome. credit goes to this forum which proved more effective than using SV's contact box.


 

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