MicrostockGroup

Agency Based Discussion => Sites that no longer exist => SnapVillage.com => Topic started by: CvanDijk on July 02, 2008, 03:34

Title: I can't reach Snapvillage through contact us
Post by: CvanDijk on July 02, 2008, 03:34

I'm trying for weeks now to have my name changed at Snapvillage in my public profile. I have sended 3 mails now, but no reactions at all. Before I used my husbands name, which is Aaldijk. But sinds a couple of months i'm using my maiden name which is van Dijk. So I really want to change this. Every other agency changed it allready, but only Snapvillage isn't answering
Does anyone know how I can get through?

Title: Re: I can't reach Snapvillage through contact us
Post by: RT on July 02, 2008, 04:45

Send Brian a PM on this forum, I didn't get a reply to email but he's just answered a thread I started here.

Title: Re: I can't reach Snapvillage through contact us
Post by: CvanDijk on July 02, 2008, 06:18

Oke, I will try that. thanks

Title: Re: I can't reach Snapvillage through contact us
Post by: Brian O'Shea on July 02, 2008, 12:05

Quote from: CvanDijk on July 02, 2008, 06:18

Oke, I will try that. thanks

Hi CyanDijk -

I have seen your emails, and apologize if you haven't yet received a response.
I'll follow-up with you over PM/email on this one and investigate why you didn't get a response from customer service.

- Brian (SV)

Title: Re: I can't reach Snapvillage through contact us
Post by: Brian O'Shea on July 02, 2008, 12:26

Hi All -

Just in case you need help - and are having trouble via the normal customer service route, or have an urgent problem:

I'm happy to help directly as needed:

email: [email protected]
direct phone:  1-206-373-6040

(all I request --- be nice!)   :)


- Brian (SV)

Title: Re: I can't reach Snapvillage through contact us
Post by: Brian O'Shea on July 03, 2008, 16:50

Quote from: CvanDijk on July 02, 2008, 03:34

I'm trying for weeks now to have my name changed at Snapvillage in my public profile. I have sended 3 mails now, but no reactions at all. Before I used my husbands name, which is Aaldijk. But sinds a couple of months i'm using my maiden name which is van Dijk. So I really want to change this. Every other agency changed it allready, but only Snapvillage isn't answering
Does anyone know how I can get through?

Hi CyanDijk -

This has now been changed. Just sent you an email - and I'll PM you here too.
Thanks again for your patience!  :)

- Brian (SV)

Title: Re: I can't reach Snapvillage through contact us
Post by: CvanDijk on July 04, 2008, 03:29

Thank you for your help Brian, i'm glad  that the change is done.

Greetings
Claudia

Title: Re: I can't reach Snapvillage through contact us
Post by: Brian O'Shea on July 09, 2008, 20:11

Quote from: CvanDijk on July 04, 2008, 03:29

Thank you for your help Brian, i'm glad  that the change is done.

Greetings
Claudia

Hi Claudia -

You're welcome. Thanks again for your patience! 

- Brian (SV)