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Author Topic: I can't reach Snapvillage through contact us  (Read 3131 times)

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« on: July 02, 2008, 03:34 »
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I'm trying for weeks now to have my name changed at Snapvillage in my public profile. I have sended 3 mails now, but no reactions at all. Before I used my husbands name, which is Aaldijk. But sinds a couple of months i'm using my maiden name which is van Dijk. So I really want to change this. Every other agency changed it allready, but only Snapvillage isn't answering
Does anyone know how I can get through?
« Last Edit: July 02, 2008, 03:38 by CvanDijk »


RT


« Reply #1 on: July 02, 2008, 04:45 »
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Send Brian a PM on this forum, I didn't get a reply to email but he's just answered a thread I started here.

« Reply #2 on: July 02, 2008, 06:18 »
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Oke, I will try that. thanks

« Reply #3 on: July 02, 2008, 12:05 »
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Oke, I will try that. thanks

Hi CyanDijk -

I have seen your emails, and apologize if you haven't yet received a response.
I'll follow-up with you over PM/email on this one and investigate why you didn't get a response from customer service.

- Brian (SV)


« Reply #5 on: July 03, 2008, 16:50 »
0
I'm trying for weeks now to have my name changed at Snapvillage in my public profile. I have sended 3 mails now, but no reactions at all. Before I used my husbands name, which is Aaldijk. But sinds a couple of months i'm using my maiden name which is van Dijk. So I really want to change this. Every other agency changed it allready, but only Snapvillage isn't answering
Does anyone know how I can get through?

Hi CyanDijk -

This has now been changed. Just sent you an email - and I'll PM you here too.
Thanks again for your patience!  :)

- Brian (SV)

« Reply #6 on: July 04, 2008, 03:29 »
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Thank you for your help Brian, i'm glad  that the change is done.

Greetings
Claudia

« Reply #7 on: July 09, 2008, 20:11 »
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Thank you for your help Brian, i'm glad  that the change is done.

Greetings
Claudia

Hi Claudia -

You're welcome. Thanks again for your patience! 

- Brian (SV)


 

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