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Author Topic: Adobe Hack  (Read 2174 times)

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w7lwi

  • Those that don't stand up to evil enable evil.
« on: October 13, 2013, 13:19 »
0
I just received an e-mail, purportedly from Adobe, indicating their system was hacked and that they had changed my password and I should click on the link in the e-mail to go in and change it again.  My understanding this happened sometime back so I am suspicious of receiving an e-mail now, sometime after the fact.  I also avoid clicking on any link in an unsolicited e-mail so I went to the Adobe site to see what information I could find there.  At least I tried to.  Adobe.com redirects me to the Adobe Cloud site which was totally worthless trying to find out any information about this issue.

Has anyone received these e-mails recently or know how to get to a real Adobe site and not Adobe Cloud?  The only past interaction I've had with Adobe has been to register my copy of PS CS6 and I want no part of Cloud.  I think I had to set up a log in to do that, but honestly don't remember.


« Reply #1 on: October 13, 2013, 13:37 »
+1
Adobe did get hacked and did send emails but they would NEVER set your password for you. Their email suggested that you go reset your password. Attached is screenshot. Sounds like you got one of those suspicious emails they are talking about in their email.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #2 on: October 13, 2013, 15:37 »
0
Adobe did get hacked and did send emails but they would NEVER set your password for you. Their email suggested that you go reset your password. Attached is screenshot. Sounds like you got one of those suspicious emails they are talking about in their email.

This is the same message I just received.  Note it says "we have reset your password...."  then goes on to say visit the link to create a new password.  If this e-mail is legitimate I'll go ahead and use it.  I just get suspicious when this comes in and I have no way to verify whether or not it's a scam.

Thanks

« Reply #3 on: October 13, 2013, 17:53 »
0
Adobe did get hacked and did send emails but they would NEVER set your password for you. Their email suggested that you go reset your password. Attached is screenshot. Sounds like you got one of those suspicious emails they are talking about in their email.

This is the same message I just received.  Note it says "we have reset your password...."  then goes on to say visit the link to create a new password.  If this e-mail is legitimate I'll go ahead and use it.  I just get suspicious when this comes in and I have no way to verify whether or not it's a scam.


Thanks

Oh ok, sorry, didn't notice that line in there before. I just verified that I did indeed reset the password on Adobe by going to Adobe.com and logging in using the new password I created. I changed it using the link in that email. I think if that email took you somewhere besides Adobe, even though it looked like Adobe's site, then the new password I created wouldnt work. That's my logic anyway. Hope I am right.  :)

edit: I get popups from Adobe sometimes saying to update Adobe Acrobat. I read somewhere that best practice is not to use that popup to update, because that was one way hackers were getting in. Instead, always go to the adobe site and do it from there, or from within the app itself.
 
« Last Edit: October 13, 2013, 17:56 by cathyslife stockphotos.com »

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #4 on: October 14, 2013, 11:48 »
+1
Thanks Cathy.  Yes I do the same whenever I get a pop-up or e-mail that has a link embedded.  If interested, I go to the site itself.  Never click on the link.  That's what I was trying to do with Adobe except whenever I went to Adobe.com, it redirected me to the Adobe Cloud site.  Since it seemed to work for you, I'll go ahead and click on the embedded link.  If it fails and my computer bites the big one, quoting Arnold Schwarzenegger ... I'll be back!   >:(

LOL

« Reply #5 on: October 14, 2013, 14:49 »
0
Last week I've received a call from the bank that possibly my card has been compromised. I recently purchased a LR5 license via Adobe, so I told them (to bank employee) that very possibly via Adobe. Regardless, I received the standard, canned e-mail from Adobe, regarding the password reset.
There are too many lies around this Adobe hack. I'm a web developer and programmer. Come on, one who hacks and gains access to the users table at any site it's clever enough to figure out e-mails, passwords and credit card numbers. This is the point. Adobe says in mst of the cases, that "your credit card data MAY not been compromised" (??).
But you know what? They deserve. With prices in Europe becoming very fast from dollars to euros+VAT, this is a nasty business, despite the fact that they sell an electronic product (and the paid money goes directly to the US destination via the electronic payment). Regardless of the support and doing business areas. So the $50 price becomes 50*1.24(VAT) meaning a totally another price.


 

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