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Microstock Photography Forum - General => Software => Software - General => Topic started by: madelaide on August 16, 2013, 19:02

Title: Memory card error - help recovering contents
Post by: madelaide on August 16, 2013, 19:02
Hello,

I was shooting outdoors this afternoon, got a CF card memory error message after several shots. Turned the camero off and on, removed and reinserted the card. No luck. The free space counter started showing 9,999, which isn't the number of photos even if the card was empty.

Back home, plugged my memory card reader. The file list only showed yesterday photos, which I had not yet downloaded. Nothing from previous days, nothing from today.

Then I selected some 15 images and tried to copy them, only one came through, got a I/O error message. After many other attempts with fewer files and even a single file, no luck. I had to disconnect and reconnect the reader after each failled attempt, of course.

Tried my old Jobo Giga One, same errors.

Now, I guess I need a software recovery software. I searched MSG and found just two threads, both from 2011.  I wonder if anyone has recent - and successful - experiences.

My PC runs Win XP.

Thanks!
Title: Re: Memory card error - help recovering contents
Post by: fritz on August 16, 2013, 19:14
Try PhotoRescue. It's very good and I'm sure will do the job.
Title: Re: Memory card error - help recovering contents
Post by: jbarber873 on August 16, 2013, 19:23
^^^  I've used the same software with good results.
Title: Re: Memory card error - help recovering contents
Post by: disorderly on August 16, 2013, 19:37
I've used PhotoRescue as well and have only good things to say.  One particular benefit is that you can download and try to recover without paying anything.  If it's able to recover files, then you can buy a license and continue the process.
Title: Re: Memory card error - help recovering contents
Post by: John W. on August 16, 2013, 20:04
Also good results with PhotoRescue after CF error. All images were recoverd
Title: Re: Memory card error - help recovering contents
Post by: Anyka on August 17, 2013, 00:29
If your card is from Sandisk, they have a free recovery program which works well, but I also tried RescuePro and that works well too.
Title: Re: Memory card error - help recovering contents
Post by: Ron on August 17, 2013, 02:27
I used card recovery pro, which is especially for memory cards. Worked well
Title: Re: Memory card error - help recovering contents
Post by: Beppe Grillo on August 17, 2013, 03:10
I confirm that PhotoRescue works well.
Title: Re: Memory card error - help recovering contents
Post by: madelaide on August 17, 2013, 13:03
If your card is from Sandisk, they have a free recovery program which works well, but I also tried RescuePro and that works well too.


It seems they don't offer the free software anymore. :(
http://kb.sandisk.com/app/answers/detail/a_id/4985/~/data-recovery-for-memory-cards-and-flash-drives (http://kb.sandisk.com/app/answers/detail/a_id/4985/~/data-recovery-for-memory-cards-and-flash-drives)
Title: Re: Memory card error - help recovering contents
Post by: tab62 on August 17, 2013, 13:34
I feel this a must thus buy it and write it down against your business--- I have recovered other folks data and charged them over a few $100 usd thus another way to make money...
Title: Re: Memory card error - help recovering contents
Post by: Uncle Pete on August 21, 2013, 23:28
Free

http://download.cnet.com/1770-20_4-0.html?query=card%20recovery&rpp=10&searchtype=downloads&filter=licenseName%3D%22Free%22 (http://download.cnet.com/1770-20_4-0.html?query=card%20recovery&rpp=10&searchtype=downloads&filter=licenseName%3D%22Free%22)|platform%3DWindows|&filterName=licenseName%3DFree|platform%3DWindows|

I think I used Minitool last time I formatted a card by accident, with all the images still on it.

http://download.cnet.com/MiniTool-Power-Data-Recovery-Free-Edition/3001-2094_4-10561431.html?spi=72f32c688629a34935b3a6c07ee2b114 (http://download.cnet.com/MiniTool-Power-Data-Recovery-Free-Edition/3001-2094_4-10561431.html?spi=72f32c688629a34935b3a6c07ee2b114)

Title: Re: Memory card error - help recovering contents
Post by: madelaide on August 26, 2013, 10:42
Hi there,

I ended up using a free software a friend suggested, named ZAR.

But now my PC is out of service. First clue not turning on once during the week, then on Friday it had a sort of "explosion" sound while turning on. Oh, well, it seems electronics are working against me lately. :(

Anyway, with the software I was able to restore most of Thursday's shots and perhaps 50-60% of Friday's (the day the mem card failed). There were some curious "recovered" files with a mix of two shots from different days.

Perhaps the options suggested here woud offer a better result, maybe even the full recovery, and I might have tried them if the images were really unique, but that wasn't the case, although I regret having lost some photos of the cloudy weather. With that in mind, the free software did a reasonably good job.

It is curious that date/hour are preserved in the files' EXIF data, but the recovered files show the date/hour of the time they were recovered. I wonder if it is the same in these paid softwares? This was not a big issue, the files for each day were still in the original order, just wrong date/hour.

Title: Re: Memory card error - help recovering contents
Post by: madelaide on August 26, 2013, 10:44
And BTW, I tried to format the card, but the camera didn't accept it. :(
Title: Re: Memory card error - help recovering contents
Post by: Ron on August 26, 2013, 11:06
Get a new card for 20 dollar, instead of using a risky card and get into trouble again. If the card failed, and then is rejected by the camera after formatting it, something is telling you to get rid of the card and get a new one.
Title: Re: Memory card error - help recovering contents
Post by: madelaide on August 27, 2013, 05:38
A decent card doesn't cost US$20 here, unfortunately.  :(

Had I managed formatting the card, I wouldn't use it as a main card, but as an option should the other two cards run full.
Title: Re: Memory card error - help recovering contents
Post by: Mantis on August 27, 2013, 07:29
A decent card doesn't cost US$20 here, unfortunately.  :(

Had I managed formatting the card, I wouldn't use it as a main card, but as an option should the other two cards run full.

I throw mine out (or send back to mfgr).  No use in keeping risk in my camera bag if I was able to reformat it.  I sent it to San Disk and they sent me a new one.  I have five cards and I even get nervous with that few when I have one in my underwater set up, one in my topside set up and three spares.  The ones I own are not $20 US either.  Mine I think were $120 ish, 64gig 95 mbs.  In fact I am going to buy another one right now. Also, I change my card after a day of use, but if I nail a winner, especially underwater, I remove the card after the dive and stick in a new one.  I have had too many card failures to trust them with a hard to get shot and keep piling more shots on top of that one image I have high hopes for.  Here's a recent example. I shot this a week ago.  Came up and removed the card because getting that fish within inches of my dome was a one shot deal.

Title: Re: Memory card error - help recovering contents
Post by: jodreew on December 27, 2013, 04:15
In order to recover entire contents from corrupted memory card even after getting error messages on computer screen, you can trust on Memory Card Recovery Software. I am satisfied with its performance as I have tried the tool on my damaged memory card to recover lost data. It is able to restore any type of files which you have stored in your card and became inaccessible somehow. After using the software you can also see preview of recoverable files in its interactive GUI and save at your desired location in its original format.

For More Information Visit:

http://www.memory-cardrecovery.com/supporting-video-fileformats.php (http://www.memory-cardrecovery.com/supporting-video-fileformats.php)
Title: Re: Memory card error - help recovering contents
Post by: LesHoward on December 28, 2013, 01:08
I had a problem with a Lexar card recently. I accidentally deleted the photos from the card before importing them. The accident was caused by too much multitasking: importing pictures, making dinner, feeding the dog, watching the baseball game on TV, the usual kinds of things - there may also have been copious quantities of beer involved.

I called Lexar's customer service number, explained my problem and the nice people there helped me recover everything. They emailed me their Image Rescue program and stayed on the line while I installed it then walked me through running it. I got everything back I had lost. Image Rescue even found some older files that I had finished with months earlier.

ETA: I like that advice about replacing faulty cards although that wasn't my particular problem.

I also keep some of my old memory cards for various offline uses. One contains several different jpegs for printing photo business cards (I use Lightroom & Photoshop to put 10 cards on an 8x10 print). Another contains PDF model releases. I keep them in the glovebox in the car so when I need more they're handy.
Title: Re: Memory card error - help recovering contents
Post by: Mantis on December 28, 2013, 12:55
Try PhotoRescue. It's very good and I'm sure will do the job.

Agree. Used it once here in Fiji after a dive. Card froze, card rescued.
Title: Re: Memory card error - help recovering contents
Post by: Marburg on January 24, 2014, 10:30
I've used photorec aka photorescue with excellent results.  Once recovered over 10,000 images for a fellow photographer.
Title: Re: Memory card error - help recovering contents
Post by: JcharlesBrown on January 29, 2014, 18:56
To recover all types of file after getting memory card error, you can also use Remo Recover software. It is very powerful to fix different types of errors on memory card and recovers intact information very easily.
Title: Re: Memory card error - help recovering contents
Post by: microstockinsider on February 12, 2014, 19:50
A decent card doesn't cost US$20 here, unfortunately.  :(


Agree with that. DONT spend $20 on a new card spend at least $50 (or $100 for a faster one) on a well known brand - more importantly buy it from a known reputable domestic retailer - not someone selling knock offs on ebay. I once had a completely perfect in every way (holograms, packaging, instruction manual etc) sandisk card that turned out to be a fake when I tried to return it. Only the missing serial number that should have been stamped on the edge was the giveaway that I was (probably) a quality control reject that somehow escaped the factory.

Your data is far too precious and your time far too valuable to be messing about with cards that occasionally cause problems, the time spent just recovering one load of data will pay the price difference.