MicrostockGroup Sponsors


Author Topic: StockFresh is closing  (Read 1641 times)

0 Members and 2 Guests are viewing this topic.

« Reply #25 on: September 24, 2020, 18:29 »
+3
Thanks for following up with Peter.

So customers get a refund of balances but unpaid contributors are left out? Not sure why contributors are the group selected to take the losses.

I have a new rule for my "fair agency" list: All contributor balances are to be kept in an escrow account, separated from general funds.

It also makes it clear how important it is for new/small/low sales agencies to have a low payment threshold...

I'd also add Peter and his partner to the "never again" list - never deal with any agency they're associated with. Honeyed words up front; stab in the back on the way out


« Reply #26 on: September 24, 2020, 20:40 »
0
Finally got a reply back:

Quote
"Hello,

Thank you very much for writing.

Regarding the closure of Stockfresh, we are going to pay all contributors who are above the $50 minimum payment threshold, as stated in the Contributor Agreement (https://stockfresh.com/info/ca).

If you are below the $50 minimum payment threshold, you can either
        a) wait for customers to download your images to reach the threshold before October 17 and make a request before November 1, or
        b) contact support to have your images removed from the website without payment at any time, with immediate effect.

If you have any other questions let us know.

Best regards,
Customer support
https://stockfresh.com"

As sales are basically non-existent, there is no way I'll reach $50 before October 17th. Which means that any balance below $50 will not be paid out (if I understand correctly)...Which is very, VERY BAD.

Now you think they are a turd?

« Reply #27 on: September 25, 2020, 11:09 »
+3
I'm quite upset with this
There is noting about termination of agreement / payment due to the site closing:
https://stockfresh.com/info/ca
So I dont consider that SF keeping the amount still due is legal.
I'll see how I can complain about this.
At least I will make sure that the new custommers of the owner new projects (started with our money I guess) knows about how "fair" he treats his contributors
"therefore, for the time being we decided to focus our efforts on other projects" (see the message sent to contributors).
Can you confirm that the person we are talking about is

"Peter Hamza
CEO 10 years
CEO and co-founder at Stockfresh, previously the same at Stockxpert and stock.xchng (both acquired by Getty Images). Loves building communities."
--> https://angel.co/company/stockfresh/people?inFrame=1

The next community members should know about how much he will love to steal from them


« Reply #28 on: Yesterday at 01:03 »
+2
I found that Stockfreash is based in Hungary.
I dont know if the CEO is still involved in the acyivity of SF but I intend to claim against the company and those behind.
There are several ways to report internet fraud (*) (I guess we are in this category) in the EU.
This is a general one at EU level:
https://ec.europa.eu/anti-fraud/contacts/fraud-reporting-form_en
The other one through the national police
https://www.europol.europa.eu/report-a-crime/report-cybercrime-online
There are probably other ways to proceed as well, If you have ideas let us know.
There must be also claims options fron non EU countries
I will wait few days before claiming but will do so when the best option is clear-

(*) I know < 50 dollars is not much money, but it is not acceptable. What next? company having buisiness models based on unreached limits?
I guess we are > 4000 contributors (?)  a vast majority below the threshhold (most ask payment when reaching the limit) so say 3000 contributors with an avg of 25 dollars: this is 75.000 dollars
Individaully the fraud is small, but with the numbers it is far from being peanuts.

« Reply #29 on: Yesterday at 10:02 »
+3
One additional wrinkle in this story.  I just sent SF the following message:

Quote
I attempted to request payment of royalties on my account.  You now require a Certificate of Residency.  As a US resident, the cost of such a certificate is $85, which coincidentally is the amount of money owed to me.  Additionally, processing of the certificate and mailing it will likely take longer than you plan to be in business.  Is there any less onerous way to demonstrate my citizenship/residency that will satisfy your requirements? 

Thank you for your attention.

« Reply #30 on: Yesterday at 12:05 »
+2
One additional wrinkle in this story.  I just sent SF the following message:

Quote
I attempted to request payment of royalties on my account.  You now require a Certificate of Residency.  As a US resident, the cost of such a certificate is $85, which coincidentally is the amount of money owed to me.  Additionally, processing of the certificate and mailing it will likely take longer than you plan to be in business.  Is there any less onerous way to demonstrate my citizenship/residency that will satisfy your requirements? 

Thank you for your attention.

so this is a kind of new threshold in case you were over 50 $....
This seem to confirm that SF is not the "fair" agency we though they were!

Microstock Man

  • microstockman.com

« Reply #31 on: Yesterday at 14:08 »
+1
One additional wrinkle in this story.  I just sent SF the following message:

Quote
I attempted to request payment of royalties on my account.  You now require a Certificate of Residency.  As a US resident, the cost of such a certificate is $85, which coincidentally is the amount of money owed to me.  Additionally, processing of the certificate and mailing it will likely take longer than you plan to be in business.  Is there any less onerous way to demonstrate my citizenship/residency that will satisfy your requirements? 

Thank you for your attention.

Since they added this requirement some time back, I've successfully processed numerous payments by providing an invoice. It's an alternative to the residence certificate and is accepted. You just need to add these details:

TO: Stockfresh.com Kft. Medve utca 24, Budapest 1027 Hungary
EU VAT No.: HU23009701

Hope that helps.

« Reply #32 on: Yesterday at 14:48 »
0
Since they added this requirement some time back, I've successfully processed numerous payments by providing an invoice. It's an alternative to the residence certificate and is accepted. You just need to add these details:

TO: Stockfresh.com Kft. Medve utca 24, Budapest 1027 Hungary
EU VAT No.: HU23009701

Hope that helps.

I hope so too.  I'll give it a try.

« Reply #33 on: Today at 02:16 »
0
One additional wrinkle in this story.  I just sent SF the following message:

Quote
I attempted to request payment of royalties on my account.  You now require a Certificate of Residency.  As a US resident, the cost of such a certificate is $85, which coincidentally is the amount of money owed to me.  Additionally, processing of the certificate and mailing it will likely take longer than you plan to be in business.  Is there any less onerous way to demonstrate my citizenship/residency that will satisfy your requirements? 

Thank you for your attention.

you don't need to make it as complicated for yourself.. just a utility bill will do..


 

Related Topics

  Subject / Started by Replies Last post
19 Replies
7880 Views
Last post February 01, 2011, 10:18
by mantonino
Wow Stockfresh!

Started by cidepix « 1 2 3  All » StockFresh

57 Replies
20964 Views
Last post August 24, 2011, 17:33
by admin
13 Replies
3511 Views
Last post February 26, 2012, 10:59
by helix7
2 Replies
1223 Views
Last post October 02, 2017, 16:54
by Quasarphoto
0 Replies
1771 Views
Last post December 27, 2019, 10:10
by hellou

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors

3100 Posing Cards Bundle