Agency Based Discussion > StockFresh

What???? Lots of image rejections

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luissantos84:
so far they are my best agency regarding approval ratio got 133 from 150.. (accepted days ago) I got 50 slots..

Phillip Minnis:
Oh, well, it's all now too late!

I sent the site an e-mail after the first 25 were inspected, and protested about the number of rejections, and then yesterday, when the same pattern occurred with the second batch, which included my best seller on iStock, I asked them to close my account.  I could not be bothered with so many rejections on a new site, when I'm so well and truly established on 13 sites, and have been on most of them for nearly four years.   

I've just tried to log in to my account.......it's been closed!

Strange, really, as I didn't receive a reply to my first e-mail,in which I protested about the number of rejections, but my second e-mail, which I sent some 30 hours after the original one, was read, and acted upon within a couple of hours.  It's a pity that someone from the site didn't reply to either of my e-mails, before acting so swiftly on my request to close my account. 

golem:

--- Quote from: Phillip Minnis on February 13, 2011, 15:39 --- e-mail, which I sent some 30 hours after the original one, was read, and acted upon within a couple of hours.  It's a pity that someone from the site didn't reply to either of my e-mails, before acting so swiftly on my request to close my account. 

--- End quote ---

They closed your account because you complained?

Personally, I stopped taking care about my approval ratio since it doesn`t seem to have anything to do with the financial performance of the site. On the sites with an high acceptance ratio I usually find lots of trash and competition from lower quality versions, on the sites with higher quality standards there is less competition and I get more performance per Image.
Ironically, my two best sellers are shutterstock, which accept like 95%, and istock, which accept maybe 50% of my works.

Phillip Minnis:
I can't remember the exact words that I used to them in the site-mail, but I expressed my dismay at some of the rejections, particularly, the two images that are amongst my best sellers in iStock.  Because of this, I could not see the point in having my images on the site, if some of my best sellers were rejected.  That is what I used as the justification to ask for my account to be closed.

As I said, after the first inspection, I sent them an e-mail to express my frustration that my Eiffel Tower image had been rejected.  It is my best seller on Shutterstock....it's sold 131 times!  I received no reply to my e-mail, but when I sent the second e-mail, some 30 hours later, asking for my account to be closed, for the aforementioned reasons, it was closed within two hours of me sending the e-mail.

I can't understand that I wasn't sent an e-mail to address my frustration, before my account was closed.

I certainly wouldn't treat any of my suppliers this way in business.

Phil:
I found them pretty good not sure overall, but I guess 5-10%, mostly for not perfect white isolations like stockxpert :) I think it may be a personal bugbear for Peter :)

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