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Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: scrappinstacy on March 04, 2007, 12:05

Title: Been waiting since December 20, 2006 for first check from StockXpert
Post by: scrappinstacy on March 04, 2007, 12:05
I usually like to get a check the first time from a company if possible so I can copy it and put it in my scrapbook.  Boy, I strongly suggest everyone shouldn't do that with this company.  I've written to them numerous times and I heard back, "please be patient."  I've even asked them to just cancel the request for a check and put the money in my Paypal account but they aren't doing that either.

Other than this one issue, I like the web site and haven't had any problems with it.  I sure hope they resolve this issue soon.

Anyone else having problems with getting paid from them?
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: LanaLanglois on March 04, 2007, 12:59
I have asked for my first payment from them last month, by Moneybooker. I did receive it within 2 weeks in my Moneybooker account.

At that time, there were a note advising that payment request by Paypal will get out at a specific date. If my memory is good that was February 12th or 13th...  This made me thing that maybe they are not processing payment upon request but just put them in standby to be paid when they will reach a specific date.

Can you still see the money in you account info? Does it says "payment pending" in your balance infos?

Waiting since December... it's start to be very long waiting.  :-(

Hope you will receive it very soon. 


Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: scrappinstacy on March 04, 2007, 15:31
Actually, I got the date wrong, it was really December 19, 2006.  The status on StockXpert says sent December 19, 2006, check by mail.  Still waiting...  :(

Glad to hear you got your $ within 2 weeks, LanaLanglois.  I mostly posted here so no one would make my mistake of actually requesting a check - lol
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: leaf on March 04, 2007, 16:43
wow, that is getting pretty long!  hope it comes soon.
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: epixx on March 05, 2007, 05:35
I've waited one week so far for a Monebookers payment. Considering that the message that came up on my monitor when I requested the payment said that it would be paid in three days, I think even that is too much.

Although it's not a major amount, I had a purpose for requesting payment, combining it with other payouts, but now I have no idea when the money will arrive. It just says "You have a pending payment request for $86.50 sent on February 26, 2007.".
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: madelaide on March 05, 2007, 17:15
Is this about StockXpert or ShutterStock?
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: epixx on March 05, 2007, 19:52
Is this about StockXpert or ShutterStock?

Interesting question. The headline says StockXpert, so I assume it is. No problems with payments from SS in my experience. Just received mine from them today  :)
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: yingyang0 on March 05, 2007, 20:45
Is this about StockXpert or ShutterStock?

Interesting question. The headline says StockXpert, so I assume it is. No problems with payments from SS in my experience. Just received mine from them today  :)
They asked this question under the Shutterstock forum though.
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: scrappinstacy on March 05, 2007, 20:46
This is for StockXpert.  Not sure how it got under the SS umbrella.  Sorry.  My mistake on this.  I haven't had any problems with SS.

I don't even know how to get it under a certain forum.
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: LanaLanglois on March 06, 2007, 09:27
For me, it really looks like you did it fine. The topic is in :  Top 5 Micro Stock sites > StockXpert.com. 

To choose a forum category...  clic on "FORUM" on the top menu. And you choose "Big 6" or "Up and Coming" depending wich site you wish to chat about.  (You can see on right side of the screen which are in "Big 6" and which are in "up and coming".

And if you reach a topic and want to know where it is classified, you can see the route on the top, just below the main menu.
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: jlye on March 06, 2007, 12:45
I have had 6 payments from them last year ... no problem at all .. I am going to request for a payment again and see how it goes ..
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: steve-oh on March 06, 2007, 12:58
Guys,

We are aware that the payout process can be improved. I just wanted to let you know that we are currently working on it.

scrappinstacy,

if you still haven't received your check, please contact me and I will look into it for you.

Thanks!
Title: Re: Been waiting since December 20, 2006 for first check from StockXpert
Post by: scrappinstacy on March 09, 2007, 22:35
I got the check!  Yippee!  ;D